Bodrum Kervansaray Hotel - All Inclusive5.0 out of 5.0
Recent guest reviews
My husband and I have been to Turkey about 7 times previously and this was our first (and last time) in this hotel. The worst experience we've had in Turkey by far. We are normally very easy going and relatively easy pleased, however by day 2 we were looking forward to going home. The hotel is dated and poorly managed. Some of the staff tried to offer good service, however, their English is poor. In general the service was very poor. The food is lukewarm and very repetitive. We were so glad we were only there for one week. We had to return drinks to the pool bar as the glasses had bugs in the bottom of them. You are regularly interrupted by the photographers, sauna staff and animation team when lying at the pool. Our room had a broken glass table and the curtains were hanging off the rails. The room didn't appear to be hoovered and the maid didn't always leave clean towels. If you haven't booked yet I'd recommend you avoid this hotel. However, if you've booked I'm sure you'll make the most of it, as we did.
we stayed at kervan saray hotel from 14 june to 24 june clean enough , food is good,staff very firendly and helpfull safe enough entertainment team are great ve enjoyed every day thanks all of them we planning to go same hotel next year again
We were put in this hotel by Thomas Cook because our flight was cancelled. Rude staff along with disgusting rooms with no air conditioning, brown dirty water and lots of dust and bugs. It obviously hadn't been used in months. There was only poor wifi connection in the reception of the hotel which meant our room, which was very far out from reception got absolutely no signal. Nothing like the hotel we were staying at (green house in gumbet) it was amazing and will definitely be back. Will never be back to this 'resort' if I can help it.
Me & hubby just got back from having a weeks holiday. 1st time to turkey will definately be returning in future lovely country people very welcoming and friendly. The hotel was very clean some parts bit dated food was good but selections mostly same each day but always something available to eat. Views amazing from hotel but would not recommend to anyone who cannot do stairs as there are quite a few as hotel built into cliff.Staff very friendly and great service from cleaning staff for rooms overall was what we went for a relaxing and chill holiday
We were placed in this hotel by our travel company after our flight was cancelled. The air con was not good, wallpaper was coming off the wall, curtain hanging off the rail, surfaces were dusty and found a long black hair sitting on dresser (I have blonde hair!), the toilet looked like it was about to fall off the fixing. We couldn't get as shower because the water was brown!! Hotel has wifi but you need to be near the reception area to get it ! would have been very disappointed if I had paid to stay there
I Realy like this Hotel Hotel and bodrum save You can Go everywhere People are nice Hotel Staffs they are really like their Job expecially animation Team was great thanks for ugur he made our holiday enjoyable
New management after the hotel sold recently... The food is very bad quality and the service is worst ! The hotel isnt at Torba but on the main road between the airport and Bodrum. There isnt any restaurants or shops around, at walking distance. Beautiful hotel BUT bad management ! There isnt enought stuff and they are unqualified
My husband and I stayed at this hotel 2 nights ago for just 24 hours before leaving for the airport, we have wanted to stay here for many years and were not disappointed. The staff were all very helpful and all the ones we encountered spoke english. The bungalow we stayedi n was very comfortable and spotless with amazing views, the towels were 'white' and very soft. The 3 meals we had were excellent and there was so much choice,with lots of vegetarian options. The pool area was clean and there were many things for children to do. We only had 1 nights entertainement but that was enjoyable non the less. The only thing I could fault the place on was there were no notices by the pool area that glasses from the bars should not be taken and used by the pool. Would we go back YES of course
I've been in this hotel in 2014 year, I've choosen this hotel second time because of sea,I've to say that it's really nice sea, at last till lunch.. because after lunch the wind is coming out and swimming is getting harder! on that time (2014) I've to say that it was really good, there were not many kind of meal or drink but at least it was more and more quality, you could see the brands on drinks at least! But now everything has changed. Meals and drinks are disgusting! Everyday the same meal, and not tasty at all! generally i take a few kilos all inc.hotels but this time i've lost 3-4 kilos :) so if you are in diet, this hotel exactly for you :) you can not eat much, 'cos nothing to eat, drinks are horrible, you want some drinks, but they're just mixing some colors of bottle and give you like a cocktail..even they mixes sweat and sour..i didnt drink much but it was enough to poison my stomach! the quantity of waiters is not enough, but a lot of manager! In hotel i think only managers working, you can see them around all the time but they never work or they never help you for any issue! In hotel, anyone managers, waiters, even any one at the reception, speaks english or russian or any other language! even they cant speak turkish either! I suggest you dont to go this hotel!
Location, environment, people who are working hard to make it clean.the service staff are so freindly and have a smile on face specially Ural is very responsible and Very friendly and their hospitality is awesome to make your stay happy and joyful . In reservation just one persone can speak english and he help me a lot and he answer the questions of all passengers whit patiently and smile and he was Mohammad .
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Torba, Bodrum Kervansaray Hotel - All Inclusive is within a 15-minute drive of popular attractions such as Bodrum Castle and Museum of Underwater Archaeology. This 462-room, 5-star resort has 3 outdoor pools along with a private beach and a full-service spa. Torba Beach is also close to this Bodrum resort.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Bodrum Kervansaray Hotel - All Inclusive's 462 air-conditioned rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Phones are also available.
Bodrum Kervansaray Hotel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this all-inclusive resort include an indoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 1517 reviews