good value for the money. was surprised that the buildings don't have signs on them to tell you which rooms are where.
Basic motel. Needs updates. Stayed in a newer version in Melbourne that was really nice. Prices are good and they take pets which is a must for us.
Outside looks good inside is rundown and smells like smoke
Friendly service. 2 roaches not charge to kill. Little smelly maybe smokers room but clean. Early wakeup on door to clean room way before checkout. Exited with friendly sevice person. No breakfast due to covid.
Dirty room. First room had a broken door lock. Second room had strange sticky substance on table. Towels were dirty. Bathroom smelled terrible. Not worth the price.
I’m very unhappy. Room never receive any clean service in both days I’m stay there, as well leave one day early about when arrive room is open all our clothes and luggage mees around, lucky us all valuable things is with us and no valuables be robe. Alice the receptionist, Carly the manager Explain us to claim to orbitz for reenburshment and the hotel accept the claim. If you want more information please call me at 561-997-4908 please.
Ok I liked it the tv didn’t work well The water in shower was not hot
There was roaches in my room and the kitchen light fixtures.
The door lock was difficult to get open. The carpet had a smell in it.
Great place to stay it’s like a mini apartment. Been there multiple times the rate fluctuates depending on the season. I like it but I’m not picky. Be advised the building facing the railroad tracks could be a little much for a light sleeper as trains 🚞 shake the building directly above check. It’s good for what it is men’s business hotel not a romantic getaway. It’s a 4 out of 5 for me
The room smell bad and too much noise outsideAnd the customer service they don’t help
Roaches everywhere. I had roaches in my bathtub, on the rim of a cup water I was drinking, one even entered my sushi I was having for dinner. Disgusting. I feel badly for anyone who “ extended stay”. I stayed less than 24 hours and that was enough. There was also hair everywhere in the room from the previous guest.
Roaches everywhere...went to the front desk to as for a fork and knife, they only had a spoon...there’s no way this is a 3.5 stars hotel...
They could not find the reservation from orbitz so had to wait for over a hour and a half and they finally Forced booked me. Seems like Orbitz needs to work better on communicating. Will have to consider whether I’ll use Orbitz for hotel stays in the future.
Kitchen had no utensils, plates, pots/pans, glasses, towels. Room was ok, but minimal. TV channels minimal. A/C was ok. Bed was just ok. It’s a room with a bed, nothing more.
Located 2.6 mi (4.3 km) from Florida Atlantic University, Extended Stay America Suites Boca Raton Commerce is within a 10-minute drive of Atlantic Avenue. This 115-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Guests of Extended Stay America Suites Boca Raton Commerce enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area, a vending machine, and barbecue grills.
good value for the money. was surprised that the buildings don't have signs on them to tell you which rooms are where.
Basic motel. Needs updates. Stayed in a newer version in Melbourne that was really nice. Prices are good and they take pets which is a must for us.
Thank you for your review. We are glad you liked our pet-friendly environment and found us to be of fair value. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Outside looks good inside is rundown and smells like smoke
Saraj, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Friendly service. 2 roaches not charge to kill. Little smelly maybe smokers room but clean. Early wakeup on door to clean room way before checkout. Exited with friendly sevice person. No breakfast due to covid.
Damon, thank you for being our guest. Although you were impressed with our cordial service, we are sorry for the difficulties you experienced during your visit. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. Meanwhile, we have alerted our housekeeping team to ensure proper procedures are being followed to remove the smoke smell. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Dirty room. First room had a broken door lock. Second room had strange sticky substance on table. Towels were dirty. Bathroom smelled terrible. Not worth the price.
Thank you for posting a review. Please accept our apologies for the issues you experienced in the rooms you stayed in. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management
I’m very unhappy. Room never receive any clean service in both days I’m stay there, as well leave one day early about when arrive room is open all our clothes and luggage mees around, lucky us all valuable things is with us and no valuables be robe. Alice the receptionist, Carly the manager Explain us to claim to orbitz for reenburshment and the hotel accept the claim. If you want more information please call me at 561-997-4908 please.
Thank you for reviewing your stay. We are sorry for the incident you mentioned and regret the inconvenience it caused. Please note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We hope this incident will not deter you from staying with us again whenever you are in the area. Sincerely, Hotel Management
Ok I liked it the tv didn’t work well The water in shower was not hot
Thank you for staying with us and for your gracious rating. Your concerns regarding the maintenance issues have been shared with the appropriate team to fix it immediately. On behalf of all of us at Extended Stay America, we would like to invite you for another visit. Sincerely, Hotel Management
There was roaches in my room and the kitchen light fixtures.
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. We have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We deeply regret the inconvenience caused, and please consider choosing us again so we can make your next stay pleasant in every respect. Sincerely, Hotel Management
Dear Arnold, Thank you for sharing your positive experience at Extended Stay America! We're delighted to hear that you found good value for your money. We appreciate your feedback about building signs and will use it to enhance our guest experience. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management