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Mountain Heritage Hotel & Spa Retreat

4.5 out of 5.0

Recent guest reviews

very step stairs no lifts even for the luggage ,food was very expensive ,one staff not so friendly or accomodating ,internet was poor no signal most of the times ,rooms need remodeling old curtain has moulds and falling off,beds are old matress very uncomfortable

The Mountain heritage hotel is old and full of character. It is a mixture of modern, high quality fixtures and old style furniture that creates a lovely ambience. The rooms, dinning area and views add to its warmth and charm. It oozes romance for couples of any age, thoroughly charming and highly recommended.

What seems to be a small town surrounded by a magnificent scenery, is also a deceivingly "small" hotel called The Mountain Heritage hotel located in the Blue mountains. We were greeted by smiles all round (including the wild life flying around), and this is why it is a 4 star (which should be 5). The world has forgotten what customer service with a smile is, but not this hotel. The staff go over and above to make sure you are comfortable. I take my hat off to the gentleman Tuan from Vietnam for going out of his way to make the night special for my Wife's birthday. Please give this man a raise including the "Piano man". You have some golden staff working here. I'll definitely be returning as a regular, and please do not change how you run your business.

We stayed at the Mountain Heritage end of July for a "Christmas in July" Dinner. It was everything we expected and better. The room (with spa and fireplace) was big, the King-size bed comfortable (very), the room was warm when we arrived on a cool and windy afternoon. Staff was lovely and helpful, the food delicious and the open fire everywhere made it really cosy. The photographer, Markus, provided some lovely mementos of a great evening. Hot buffet breakfast the next morning topped off a great weekend away.

The Mountain Heritage Hotel is set in the beautiful area of the Blue Mountains. It is well worth the visit. Whilst we were there they were celebrating the Yule fest so we has Christmas in July - something not to be missed. We enjoyed open fires and Christmas decorations 😊. We had breakfast included which was very good. We also ate in the restaurant for dinner which was excellent. The staff were very friendly. I would definitely recommend staying in this beautiful location and the hotel was very quaint.

This is the second time round we celebrated Yulefest and it was absolutely magical! You really can't fault it. The experience you will have will be like no other. Singing beautiful christmas carols, eating lovely food and sitting by the fire. This has become a tradition of my Husband and I and it will be a continuing tradition :-) I think last year there was a little more snacks that went around but nonetheless don't just go there for the food, go there for the Christmas magic!

Return visit to the Mountain Heritage to experience Yulfest - Christmas in July and we were not disappointed. Lovely old Hotel, with gorgeous sittings rooms and open fires - this was lovely to return to after exploring the 3 sisters mountain walk. The Christmas in July Saturday night dinner was very enjoyable from the food, to the entertainment to the wait staff we could not find fault at all. The complimentary photos were a lovely addition, thank you. The continental breakfasts were included and were more than adequate and to sit and have a morning cup of tea with such a beautiful view was a great way to start our day

Fantastic old heritage Hotel, great location, short stroll to Katoomba town centre, very comfortable large rooms, bathrooms a bit dated, but very clean. Staff and restaurant fantastic - Thank you :) :)

We came here for Christmas in July as it started here many years ago, and we were not disappointed!! A Fabulous old building kept in excellent condition! The heritage view rooms are my pick, gorgeous view of the Megalong valley. We had the dinner bed and breakfast package. It started with carols and champagne around the piano, which progressed to a fabulous 5 course Christmas dinner complete with Christmas crackers, carollers and a visit from santa!! A photographer was also circulating, a couple of days later we recieved an email with complimentary photos - nice touch! Drinks were not included in the dinner but the wine list was very good! They didn't take advantage and jack up the prices! A fabulous evening topped off by a delicious breakfast the next morning! Plenty to choose from and eggs to order, delicious!!

Absolute gem of a hotel. A couple of hundred yards out of Katoomba centre with unbelievable mountain views from front hotel rooms. This hotel runs Yule fest each sat in July (crazy but really good). The hotel is old fashioned - lots of period 50s music, log fires and brilliant staff - very friendly and obviously proud of their hotel. Great continental breakfast included or for a few dollars full cooked breakfast. At the end of 4 weeks in NZ and Aus this was our favourite hotel.

Apex & Lovel Streets Katoomba NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Mountain Heritage Hotel & Spa Retreat places you within a short walk of Blue Mountains Cultural Centre and within a mile (2 km) of Leura Mall. This 4.5-star hotel welcomes guests with 41 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking. It's in the mountains and also near Leura Cascades and Three Sisters.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7:30 AM to 10 AM.


Mountain Heritage Hotel & Spa Retreat's 41 rooms are air-conditioned and provide minibars, coffee makers, and phones. Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Rooms also include ironing boards.

Property features

Guests staying at Mountain Heritage Hotel & Spa Retreat enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can assist with luggage storage and securing valuables. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and a library.

Room options

Heritage Room - Free Continental Breakfast

Queen 1 | Queen 1 | Sleeps 3

Heritage View - Free Continental Breakfast

Full 1 | Twin 2 | Sleeps 2

Spa Fire Place Room - Free Continental Breakfast

King 1 | Twin 2 | Sleeps 3

Spa Suite - Free Continental Breakfast

Full 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 577 reviews