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Holiday Inn Express & Suites Normal

2.5 out of 5.0

Recent guest reviews

Nice place. Breakfast was good. Would stay here again.

Good place to stay for a fast layover. Staff is friendly & efficient.

Due to a flight cancelation and subsequent hours of standing & waiting for a hotel voucher, we didn't get to the hotel until 5am. The staff was very kind & courteous to the 30 travelers dumped in their lap in the wee hours. The room was perfect for our needs. The breakfast staff was exceptional, going out of their way to assist as I prepared 2 meals to take back to the room. The breakfast, like the staff was most excellent. I wouldn't hesitate to seek out this hotel again, when in the area.

Clean, neat room, comfortable bed & pillows. However, the bathroom lighting was so dim that as a woman, putting on makeup was a bit difficult. Though the facility was clean and staff professional and friendly, the breakfast was terrible! Microwaved eggs that were heavily salted rubbery sausage gravy that looked disgusting weak coffee slim pickings for breakfast. Would have been better to have breakfast on the road.

Rooms were kept clean. Pool and hot tub were perfect. Breakfast was good. Lobby was pleasant. This will always be my hotel of choice.

Clean, comfortable, very helpful staff but most of all the location and shuttle service make it too good to pass up.

The check-in was very easy and the hotel staff were very friendly and helpful. The room was comfortable. I feel that the breakfast area could use some improvement in the way it's set up to make it more attractive and give more choices.

THe Holiday In was recently renevated and is a clean, comfortable, and well decorated hotel. Quick check-in service and located close to Wesleyan College.

Great hotel and room, very nice breakfast provide, quiet and very clean

The manual front doors made it difficult to enter easily with luggage in tow. The rooms were a nice size and comfortable. I brought in a humidifier to alleviate the loud noise the air conditioner made each time it turned on. Could not find a way to run its fan consistently.

leisure travel, and religious trip

we had a very bad experience ,we were next door to a group of very noise and drunk group they were in about three rooms and they were up and had us awake all night .i tried calling front desk but got noone so i opened my door and the women and one man were very rude and said it was there right to do what they wanted.well i might be 61 years old and white but i thought i had a few rights left also

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Normal

Everyone (1) Couples (2) Family (5) Other (4)
5
Everyone

Nice place. Breakfast was good. Would stay here again.

By on Aug 20, 2017

4

fast trip

Singles

Good place to stay for a fast layover. Staff is friendly & efficient.

By on Apr 26, 2016

5

quick, but pleasant stay

Families

Due to a flight cancelation and subsequent hours of standing & waiting for a hotel voucher, we didn't get to the hotel until 5am. The staff was very kind & courteous to the 30 travelers dumped in their lap in the wee hours. The room was perfect for our needs. The breakfast staff was exceptional, going out of their way to assist as I prepared 2 meals to take back to the room. The breakfast, like the staff was most excellent. I wouldn't hesitate to seek out this hotel again, when in the area.

By on Jul 1, 2015

4

just a place to sleep

Couples

Clean, neat room, comfortable bed & pillows. However, the bathroom lighting was so dim that as a woman, putting on makeup was a bit difficult. Though the facility was clean and staff professional and friendly, the breakfast was terrible! Microwaved eggs that were heavily salted rubbery sausage gravy that looked disgusting weak coffee slim pickings for breakfast. Would have been better to have breakfast on the road.

By on Jun 9, 2015

4

very nice hotel

Families

Rooms were kept clean. Pool and hot tub were perfect. Breakfast was good. Lobby was pleasant. This will always be my hotel of choice.

By on Nov 30, 2014

4

location, location, location!!!

Families

Clean, comfortable, very helpful staff but most of all the location and shuttle service make it too good to pass up.

By on Nov 17, 2014

3

comfortable road trip accommodations

Singles

The check-in was very easy and the hotel staff were very friendly and helpful. The room was comfortable. I feel that the breakfast area could use some improvement in the way it's set up to make it more attractive and give more choices.

By on Jul 10, 2012

4

college stay for parents

Families

THe Holiday In was recently renevated and is a clean, comfortable, and well decorated hotel. Quick check-in service and located close to Wesleyan College.

By on Apr 2, 2012

5

wonderful staff excellent room

Singles

Great hotel and room, very nice breakfast provide, quiet and very clean

By on Aug 8, 2010

3

enjoyable stay

Singles

The manual front doors made it difficult to enter easily with luggage in tow. The rooms were a nice size and comfortable. I brought in a humidifier to alleviate the loud noise the air conditioner made each time it turned on. Could not find a way to run its fan consistently.

By on Jul 8, 2009