Everything was ok, except the breakfast employee very rude.
Wouldn’t return
The room was too Cold
The breakfast was decent but had limited selections. Room had several sections of linoleum flooring duct-taped together. Housekeeping never showed the first morning to turn beds, remove garbage, refill coffee, etc. and there was no toilet paper holder...anywhere. Had to spool it off like we were in an outhouse.
Decent property but the breakfast is very small
It has been recently remodeled in the rooms. The lobby area is ok. They did have breakfast.
I awoke to ants all in my luggage, I did notify the property & also sent a email to the manager
Poor service, used soap in bathroom, missing woodwork in room, used hand towel lefton counter, tv remote does not work, one of two lights in room did not work. Do not recommend.
The pool and hot tub were not in service. We were not informed of this prior to our stay. We were very disappointed.
Our room was dirty. Broken window, damaged dresser, black mold in the bathroom, no soap anywhere.
They required a $100 deposit for the room eventhough we booked it with a credit card. Cleanliness and condtion of room was marginal...
The windows weren't in correctly so when I opened them thry pooped out of the frame, one screen was completely ripped open. The floor between bed and night stand you could see bits of paper and other crumbs etc that showed it wasn't cleaned completely. The bathtub didnt work which is why I stayed there for Mother's Day was to enjoy quiet and relax in the bath since my home doesn't have one.
Hotel was in nice shape. Rooms was clean. Bed was comfortable. Truly a wonderful experience.
The room was not clean, cup on the floor carpet not vacuumed felt small peebles on the floor. Shower head in a bad location, tub to high for a handicap room.
staff was amazing.the lady a front desk went above and beyond what bshe needed to do.
Bloomington-Normal Factory Stores is within a mile (2 km) of Country Inn & Suites by Radisson, Bloomington-Normal West, IL, and other popular attractions like Miller Park Zoo are within a few miles (5 km). This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Guests staying at Country Inn & Suites by Radisson, Bloomington-Normal West, IL enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Everything was ok, except the breakfast employee very rude.
J thank you for the rating and I have addressed the hospitality of the employee.
Wouldn’t return
Jennifer, thank you for the rating and review.
The room was too Cold
Kathy thank you for the rating, ptac replaced.
Margaret, thank you for the 5/5 rating!!
The breakfast was decent but had limited selections. Room had several sections of linoleum flooring duct-taped together. Housekeeping never showed the first morning to turn beds, remove garbage, refill coffee, etc. and there was no toilet paper holder...anywhere. Had to spool it off like we were in an outhouse.
Rich, thanks for the rating.
Decent property but the breakfast is very small
Judd, thank you for the rating and review.
It has been recently remodeled in the rooms. The lobby area is ok. They did have breakfast.
Thank you
I awoke to ants all in my luggage, I did notify the property & also sent a email to the manager
Tommy, we thank you for taking the time to rate and review us and it was good talking to you today.
Amy thank you!