Very well maintained, friendly and efficient staff
I really wanted to give this place a great review. The pool was great. The hot tub was great. Overall, the property is fabulous. The breakfast bar is good. And the dining area is really good. The staff was great. The problem that we had was that we were in a room that had obviously had animals in it. It was carpeted and smelled like dog poop. I have no idea why they would have carpets in rooms that they allow animals. Also, the sinks are ridiculous and the engineer who designed them should be sued. Why in the world would anyone have this sink on their property I will never know. It is the most ridiculous design; there is no way you can avoid getting water all over the counter. And why am I supposed to wash my face from the corner of the sink? It’s surely a sign of the downfall of civilization, in the beginning of a new dark ages.
Lobby was under construction and I'm a bit concerned how that will impact the breakfast area soon. And the outside of the property was being re-landscaped so hard to answer. Overall the room was clean and the bed was comfy and the breakfast was great.
Large gap at the bottom of the room’s entry door. No wash clothes or hand soap in the room. Bathroom floor was dirty. Breakfast left a lot to be desired.
Property was under renovation and was a bit inconvenient. Would have been nice to know when booking.
I liked the decor; beautiful colors and nice furniture. Everything was clean and well taken care of. The staff was friendly and helpful, and the breakfast was nice.
Everyone is so sweet and friendly!
Absolutely wonderful. Clean, modern and the staff was fantastic. The Corner Atone Restaurant just down the street was fantastic as well. Wonderful place!
Stayed 3nights. Room did not get cleaned first 2 days.
The front desk staff was excellent.
Decent place. Decent price. Decent location.
Staff courteous, helpful and friendly.
The staff at the front desk were so nice. Thank you Andre (for taking out our trash, bringing the vacuum and cleaning a spill), Karin (for lighting the fire after a big rain), Acorn and Buddy for all your help to our requests. You represent what good service is!
BEST complimentary breakfast EVER! Very friendly staff and clean hotel. Comfy beds, overall very good value, would stay again!
Clean and pleasant staff. Good breakfast. Convenient location.
Asheville Mall is a short stroll from Hampton Inn Asheville-Tunnel Rd., and other popular attractions like The Orange Peel are within a few miles (5 km). This hotel has 117 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.
43-inch LCD TVs come with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
At Hampton Inn Asheville-Tunnel Rd., guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a spa tub, coffee/tea in a common area, and express check-out.
Very well maintained, friendly and efficient staff
I really wanted to give this place a great review. The pool was great. The hot tub was great. Overall, the property is fabulous. The breakfast bar is good. And the dining area is really good. The staff was great. The problem that we had was that we were in a room that had obviously had animals in it. It was carpeted and smelled like dog poop. I have no idea why they would have carpets in rooms that they allow animals. Also, the sinks are ridiculous and the engineer who designed them should be sued. Why in the world would anyone have this sink on their property I will never know. It is the most ridiculous design; there is no way you can avoid getting water all over the counter. And why am I supposed to wash my face from the corner of the sink? It’s surely a sign of the downfall of civilization, in the beginning of a new dark ages.
We're thrilled to receive your perfect rating! It's fantastic to hear that your stay was enjoyable. We're proud to announce that our recent renovation is now complete, offering refreshed accommodations for our guests to relish. We can't wait to welcome you back for another memorable stay in our newly updated hotel.
Lobby was under construction and I'm a bit concerned how that will impact the breakfast area soon. And the outside of the property was being re-landscaped so hard to answer. Overall the room was clean and the bed was comfy and the breakfast was great.
Large gap at the bottom of the room’s entry door. No wash clothes or hand soap in the room. Bathroom floor was dirty. Breakfast left a lot to be desired.
Property was under renovation and was a bit inconvenient. Would have been nice to know when booking.
I liked the decor; beautiful colors and nice furniture. Everything was clean and well taken care of. The staff was friendly and helpful, and the breakfast was nice.
Everyone is so sweet and friendly!
Absolutely wonderful. Clean, modern and the staff was fantastic. The Corner Atone Restaurant just down the street was fantastic as well. Wonderful place!
Thank you for sharing your recent experience with us. We're thrilled to hear that you enjoyed the amenities and service during your stay, including our pool, hot tub, breakfast bar, dining area, and our exceptional staff.We're truly sorry to learn about the odor issue you encountered in your room. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience this may have caused. Please rest assured that we have taken immediate steps to address this concern, and our newly renovated rooms now provide a fresh and inviting atmosphere for all our guests to enjoy.We also appreciate your feedback regarding the sink design. We understand the importance of functionality and aesthetics in our accommodations, and we will certainly take your comments into consideration as we strive to continually enhance our guest experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for an even more enjoyable stay in our fully refreshed accommodations.