Photo on website is out of date/inaccurate. Front desk staff are surly and rude at best. The listing list amenities that do not exist. No fitness room/gym, no pool. Its bare bones, stains on pillow cases, smoke from room below comes up into the ones above. Definitely would NOT recommend.
I wish the pool had been open
Staff was pleasant rooms were clean. The breakfast was ok. Need more of the basics like oatmeal and hard boiled eggs bananas.
On this check in. The person behind the counter was super friendly. Room was good.
My stay was HORRIBLE!! Do not go here! My room wasn’t clean from the previous stay and they basically tried to give me sheets and towels and tell me i can make it up myself
Full sized bed was uncomfortable and the bed skirting was dirty! The refrigerator was half clean, room was very hot had to rig up the curtains just to get some air circulation
Stay away from this crispy smelly piece of Shhhhhh Hotel staff was very bad I did try to make the reservation on the phone but she was very nasty real bad customer service skills so I did it through orbitz they give me a back rom did smell like crap was filthy to
Basic and clean. Room was non-smoking but smelled like smoke. No problems otherwise except they were currently painting the building and our door had tape all over the handle
Good hotel, great location, right off the highway, comfortable king size bed.
We stopped by early (early afternoon) to see if we could possibly check in...they found us a room and we were able to check in. I went back to the eating area to see if I could find a snack to take with some medications that I needed to take. I told the motel staff that I was looking for something to take with my pills...and they asked if a muffin would suffice, and asked what flavor I would like. They went into the back and brought me a muffin and bottle of water...which enabled me to take my medications with food...what nice thoughtful, considerate staff that work there. Very pleased.
I had a great experience here. The staff is very friendly and helpful.
Hotel was very clean, staff was great. Beds were very comfortable. Would stay here again if ever in Bessemer
Bed comfortable and clean. Shower fair, entrance door has gaps at hinge side, bottom and lock side allowing for insects and pest. To close some of the gaps we used newspaper. I know dogs are allowed in the hotel, but in the dining room/kitchen concerns no, bothered me. It was not a guide dog but a pet in the food prep and eating area. Thank you for the use of hotel.
The room had an abundance of flies! The towels were dingy. The shower head was missing. Couldn't take a shower at all. I am so very disappointed!
We asked for a no smoking room but when we turned on the bathroom exhaust fan, it drew in smoke from another room. I was very unpleasant and disappointing.
The room type I had requested was not available even though I had been confirmed of the room type. The person on duty was very 'matter-of-fact' informing me that I could take the room available or not. She was not accommodating at all! When my dissatisfaction was pointed out to her, it appeared to fall on deaf ears.The hotel refused to offer or give a refund on the prepaid room. I have stayed here many times but NEVER EVER again.
I had a very nice stay. The staff was great and made every effort to please me with the room preference I had requested
We stayed here after attending an Alabama football game.
Price was high but we understood because of the premium for Alabama football game accomadations (overflow from Tuscaloosa)
This was a stop over for us, on a way to a Alabama football game. Location was great and rooms were nice.
Quality Inn Bessemer I-20 exit 108 places you within a mile (2 km) of Lawson State Community College and Bessemer Civic Center. This 60-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and microwaves.
At Quality Inn Bessemer I-20 exit 108, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, express check-out, and free newspapers.
Photo on website is out of date/inaccurate. Front desk staff are surly and rude at best. The listing list amenities that do not exist. No fitness room/gym, no pool. Its bare bones, stains on pillow cases, smoke from room below comes up into the ones above. Definitely would NOT recommend.
I wish the pool had been open
Staff was pleasant rooms were clean. The breakfast was ok. Need more of the basics like oatmeal and hard boiled eggs bananas.
thanks
On this check in. The person behind the counter was super friendly. Room was good.
thanks
My stay was HORRIBLE!! Do not go here! My room wasn’t clean from the previous stay and they basically tried to give me sheets and towels and tell me i can make it up myself
sorry for invocation
Full sized bed was uncomfortable and the bed skirting was dirty! The refrigerator was half clean, room was very hot had to rig up the curtains just to get some air circulation
Stay away from this crispy smelly piece of Shhhhhh Hotel staff was very bad I did try to make the reservation on the phone but she was very nasty real bad customer service skills so I did it through orbitz they give me a back rom did smell like crap was filthy to
Basic and clean. Room was non-smoking but smelled like smoke. No problems otherwise except they were currently painting the building and our door had tape all over the handle
Good hotel, great location, right off the highway, comfortable king size bed.
We stopped by early (early afternoon) to see if we could possibly check in...they found us a room and we were able to check in. I went back to the eating area to see if I could find a snack to take with some medications that I needed to take. I told the motel staff that I was looking for something to take with my pills...and they asked if a muffin would suffice, and asked what flavor I would like. They went into the back and brought me a muffin and bottle of water...which enabled me to take my medications with food...what nice thoughtful, considerate staff that work there. Very pleased.
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.