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Reviews

4.3 / 5Excellent
1,522 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    The Mailbox
    4 min walk
  • Popular Location
    International Convention Centre (ICC)
    7 min walk
  • Popular Location
    Symphony Hall
    8 min walk
  • Airport
    Birmingham (BHX)
    26 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Birmingham

    In the city center, Malmaison Birmingham is in Birmingham's Birmingham City Centre neighborhood, an area with great shopping. Birmingham Town Hall and Symphony Hall are cultural highlights, and some of the area's popular attractions include Broad Street and Chinese Quarter. National Sea Life Centre and StarCity are not to be missed. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • The Mailbox - 4 min walk
    • Chinese Quarter - 5 min walk
    • O2 Academy Birmingham - 6 min walk
    • International Convention Centre (ICC) - 7 min walk
    • Symphony Hall - 8 min walk

    Getting around

    • Birmingham New Street Station - 8 min walk
    • Birmingham (BHX) - 27 min drive

    Restaurants

    • The Brasserie – Brasserie offering local cuisine. Serves breakfast, brunch, lunch, and dinner.
    • Malbar – Cocktail bar. Serves lunch.

    About this property

    Malmaison Birmingham

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and conference space are onsite. All 193 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Parking nearby: GBP 21 per day

    Food and drink

    Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10 AM on weekends: GBP 15 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Fitness center
    Spa services

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities

    Conveniences

    Banquet hall
    Elevator

    Guest services

    24-hour front desk
    Concierge services
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English

    Business services

    Conference space (3034 square feet)

    Spa

    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massage - hot stone
    Massage - Swedish

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Digital channels
    LCD TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Desk
    Iron/ironing board
    Phone
    4.3

    Excellent

    5 - Excellent
    795
    4 - Good
    494
    3 - Okay
    157
    2 - Mediocre
    55
    1 - Poor
    21
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    1/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    A deteriorating service ...

    I was disappointed with the fact that I was not informed about certain stipulations the hotel have at the time of booking. I had stayed at this hotel a month prior and this stipulation was not imposed, so I believe either training is required for some and or they should be singing from the same hymn sheet. Either way it shouldn’t be the customer that takes the brunt of their negative service. Also the breakfast is not served adequately. I made my selection from the menu, and ordered toast with my full English. They brought the toast and then the breakfast about 15 mins later, by which time my toast was very obviously cold, which I was big no no did me!!

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location perfect for the station and other city centre amenities.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

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