Copthorne Hotel Birmingham4.0 out of 5.0
Recent guest reviews
Stayed whilst at a conference in city. Perfectly fine but it's a bit like walking into a hotel in the 1980s Its clean, staff courteous and very well positioned for city centre. Clearly not been decorated for 30 odd years. My room felt like Mrs Buckets guest room. Lots of long term building work going on all around the areas outside the hotel and I understand plan is to demolish hotel in next 2-3 years as part of development which explains why not spending cash tasting it up. Didn't use bar or restaurant in evening but breakfast was top notch. Help yourself full english buffet
I booked this hotel through work. Pro’s Saved me a drive home. Cons TV never worked Got told all the TVs in the hotel were not working and that I couldn’t swap rooms. Ordered a bar meal waited an hour in an empty bar. In the end I asked where the food was, it was obvious they had forgotten although they took the 15 pounds for it. Got offered drinks vouchers for the inconvenience of no TV which only allowed me either beer, coke or a house wine. The beer wasn’t working and I couldn’t have a bottle, to add to this the beer was flat. I waited 1 hour for my meal, I prompted the waiter who needed to check my bill to see what I had ordered. He went back to the kitchen and returned to say my meal wasn’t available. I then had to re order so overall it took nearly two hours to have any food. Overall not a good stay, no air con in rooms and my bedroom is situated by the motorway. Will not be returning!!!!!!!
This hotel is right in the centre of the city and ideally located for all the attractions and for business. It was clearly a top flight hotel in the 80’s when it was last decorated! The reception staff were great as was the space in my suite, which I highly recommend. Sadly though it was tired and the toilet seat fell off, the jacuzzi bath didn’t work and the lounge area tv worked intermittently ! That said it was great value for money and a ideal base for any traveller. I strongly advise you to avoid the in house restaurant not because of the food, that is very good, however the service is appealing and I had to ask for the desert menu after a 30 min wait! then for somebody to serve me which was a further twenty mins and I gave up!! If this place got refurbed and the restaurant staff retrained it would be perfect. In house parking is limited and £12 for 24 hours
I travelled to Birminghan for work, anf had to stay over night. I choose Copthorne puerly due to its location. After reading the review i was bit worried with my decision. However it was pleasent surprise. i was welcome by a friedly reception staff at check in. Room was nice and bed was comfortable. Breakfast next day was great with plenty of choices. On departue i was served straight away with no waiting time my bill was accurate. The hotel do needs refurbishment but i wish the Copthorne team all the best. Keep up doing good job.
Birmingham... A building site... Eventually found the hotel to be told the car park is full but there is a NCP "over there"... "Yes, the other side of the dual carriageway and all those roadworks". 20 minutes later, arguing with a parking app (guess I'll find out who won...) and then finding the car park exit door locked. Circuitous route back to the hotel and check-in. Great. Bed. Need sleep. Squeaky, clunky lift to find my door entry card doesn't work. Back to reception and manager provides another key card and offers to help. "No thanks, it'll be fine". Guess what. Can't get in... Back to reception... Two more new key cards and the manager and I'm in! I'm not worried, I intend to sleep and then leave. I'll not need to get back in. Bloody hell, it's hot! Radiator valve is busted so unable to turn the radiator off. Open window but traffic noise is full on and a loose manhole cover means I'll put up with the heat. Traffic starting to quieten down. Hooray at last something is going well! Well... Why had the traffic silenced? Because the road is closed. Why is the road closed? TO ALLOW THE FOR THE JACK HAMMER TO DIG UP THE LOOSE MANHOLE COVER! Ok, so not all this is the fault of the hotel but let me list my main areas of concern. The place is tired. Duck tape patching up carpets asking the corridors. Squeaky, clunky lift - only experienced one working. Door lock temperamental. Door key cards very flimsy. Radiator valve broken - couldn't turn it off. Shower tiles not clean. Shower curtain doesn't allow much room in the bath. Window is a real fight to open and close. Breakfast staff are rushed off their feet - 3 times I asked for coffee ( wish I hadn't - burnt). In summary? Plenty of choice elsewhere, if you really have to visit central Birmingham. Personally, I'll stay away and fight the morning traffic...
Stayed here for one night and it could have been worse, it could have been two! Doesn't look like a hotel, decor dates back to the days of '0' taste, rooms have paper hanging off the walls and the room door was the worst security risk for a door that I have ever seen! View of the main road was delightful.......staff were okay and the buffet breakfast was acceptable. My bath had 'fluff' inside which I had to wash away, I sent a picture to my wife as she thinks I stay at luxury hotels all the time, and she was happy to see this wasn't the case on this occassion.
Recently stayed for three nights over the weekend and after reading all the reviews was prepared for the building site works and difficulty in locating hotel and car park with all the surrounding road closures etc. After driving round the centre of Birmingham several times pulled up in front of hotel but could not see car park entrance or any sign to it. Asked at reception to be advised car park was full (well it was quite late on Friday evening by this time) so directed to Paradise Circus car park and kindly given post code for satnav. Unfortunately the only route was via the N I A and we got caught up in concert collecting traffic taking another hour to find car park. Not a good start! Positive point cheaper to park there (£10 for 24 hours) and a two minute walk across to hotel! Our room was comfortable and had all amenities we required, but at least one bedside table would have been nice. We were at the end of a corridor on 3rd floor and yes did hear noise from builders but at least it was quiet on Sunday morning! Did not have breakfast during our stay but did use the bar for a meal and drinks and service and food all good. The second lift started working whilst we were there and waiting time was not a problem. The location of the hotel is great and we will stay here again, only few minutes walk to shops, Brindley Place and canal and N I A. While the building work is going on will probably travel here by train next time as it would be less hassle. All the staff we encountered were polite and helpful.
Yes it's nearing the end of it's time in Birmingham and it's looking a bit rough round the edges with things not being "4 star" but I actually enjoyed my time here. The view over Centenary Square is great as I was on the 5th floor. The bed is great, really comfy and the staff I met were great. It will be interesting to see what reviews the hotel that appears on the same site gets. Remember, Birmingham is going through major changes and you have to be aware of this
Stayed for one night Fri 13 Oct to see Neil Diamond at the Arena "Pretty Amazing" but not the hotel. Room was shabby chic without the chic. Bed was comfy hence the 2 stars. Breakfast was an absolute disaster. Waited 10 minutes for a table and had to ask 5 times for coffee, no juice and buffet needed topping up several times and when it was was like watching somebody emptying a bin. When we went to complain had to join a queue of people also complaining. If the hotel wants guests to stay make it an enjoyable experience not a nightmare,
First of all with all the building work around the hotel it was a nightmare trying to get to. When I finally got to the hotel I was met with a friendly front desk, waited for about 5 mins for a lift (seemed to only have one working lift) and was met by utter disappointment when I opened my room door. Outdated décor, horrible bathroom, stains on the carpet, headboards and curtains. I usually like to relax in my room when I am on a business trip but couldn't bare to stay in the room any longer than the half an hour I did. When I finally arrived back to my room it was time for bed - will say I had a pleasant sleep (very comfortable bed). Shower was okay - not of a hotel standard and breakfast was disappointing (lack of choice and found a hair in the baked beans :(!). Overall if you are going to stay here I would advise that you shouldn't stay for more than one night.
- Walking distance to International Convention Centre and Big Brum
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Copthorne Hotel Birmingham places you next to Big Brum and within a 5-minute walk of other popular sights like International Convention Centre. This 4-star hotel has 212 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Victoria Square and Barclaycard Arena are also a short walk from this Birmingham hotel.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.
All 212 soundproofed rooms feature coffee makers and desks. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Copthorne Hotel Birmingham features a fitness center, free WiFi in public areas, and conference space. Self parking is available for GBP 12.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 1847 reviews