Comfort Suites2.5 out of 5.0
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Recent guest reviews
It is less than a mile from Oak Mountain Amphitheater and a safe walk, restaurants close by, hotel staff very friendly and helpful. The rooms have a sitting area and are all updated.
Nice hotels, clean.... until you turn the lights on.. ROACHES. Told the staff, nothing was done.
We stayed here to go to a concert at Oak Mountain. The room was large and super comfortable. Big spacious bathroom. We enjoyed it. It was perfect because we could walk to the concert also. Will stay again!
This hotel is a great find. I was pleasantly surprised by the room & the service.
The room was very clean, the lobby area attractive and the desk help very friendly. The cleaning staff was unkind to my wife however and that was not appreciated. The beds were ok, nothing to write home about (but they were clean and smelled good!). I would stay again for sure.
Upon our arrival we were "greeted" by a very unprofessionally dressed desk clerk who was also very unprofessional in her attitude towards the guests. We reserved one type of room and were given another type of room. This was not information that we received upon our arrival, but only after going to the room and coming back downstairs was the issue addressed. After that, the desk clerk only made excuses and was very nonchalant about the entire situation. We were informed that we could talk to the manager in the morning who was equally rude and unprofessional. The staff at this hotel is in desperate need of a change. One front desk clerk held personal telephone calls throughout the day on her cell phone. We probably wouldn't have noticed her conversations; however, she spoke very loudly so that the entire lobby could hear. The room was clean, but because of the change in our room type, it was not as comfortable as rooms that we previously had at this hotel. Nevertheless, the hotel is close to a variety of things to do. We have had better stays at this hotel, and were very disappointed on this occasion.
Hotel was in a pretty good area with lots of eating areas, activities, and shopping nearby. There was a pretty good exercise room; however, the treadmill was not working. It also had a good sized clean indoor pool, but we wish it was heated or maybe a whirlpool available. Overall, the stay was good, the staff was nice, breakfast was okay, and the place was very clean.
HAD AN GREAT TIME PEACE AND QUIET AS WELL AS RELAXATION.
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Comfort Suites places you within a mile (2 km) of Pelham Civic Complex and Verizon Wireless Music Center. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Oak Mountain State Park is also close to this Pelham hotel.
Start your day off right with a free continental breakfast.
All 75 air-conditioned accommodations feature sitting areas. 37-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
At Comfort Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 110 reviews