Rooms were clean. Bed was comfortable. There is highway noise for even numbered rooms. AC worked well. Has decent sized fridge to hold leftovers. Pretty basic breakfast, waffles and biscuits and gravy.
Location
The room had a moldy odor.
It was nice and clean. The staff was very helpful and friendly.
All great
The property was clean and the staff was friendly and attentive. We did have to change our room because the toilet was leaking, but because of how the night manager and staff handled the situation, I would visit this location again.
Property was fairly up to date and staff was really nice. The property was in a nice area too. The a/c/heater unit needed some work though.
Clean, friendly and good breakfast. Overnight stay worked out good.
I stopped for the night and stayed until 10 AM the next morning. The staff was responsive to my needs and I recommend this hotel.
Bed was very comfortable. Table under the sink was awkward-sink was off center and the table wasn’t. Bumped the table leg when using the sink. Foot stool was dirty
The staff were amazing and the room was nice and clean!
Sleep Inn & Suites Birmingham - Hoover places you within 2 miles (3 km) of popular sights like Grandview Medical Center and Church of the Highlands Grandview. This 61-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 9:00 AM.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Renovated in 2021, Sleep Inn & Suites Birmingham - Hoover offers a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a microwave in a common area, a computer station, and a library.
Rooms were clean. Bed was comfortable. There is highway noise for even numbered rooms. AC worked well. Has decent sized fridge to hold leftovers. Pretty basic breakfast, waffles and biscuits and gravy.
Dear Heather,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
Location
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our hotel's location. However, we noticed that your overall rating was 4 out of 5, and we would love to know if there were specific aspects of your stay that could be improved to make it a perfect experience. Your input is valuable, and we strive to provide the best possible stay for our guests. If there are any specific suggestions or concerns, please feel free to let us know.Sincerely,Hotel Manager
Dear Robert,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
Dear Renee,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager
The room had a moldy odor.
Dear Robert,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the moldy odor in your room. Please know that we take such concerns seriously, and we will investigate and address the issue promptly to ensure a better experience for our guests in the future. If you have any further comments or suggestions, please feel free to share them. Your input is valuable to us.Sincerely,Hotel Manager
It was nice and clean. The staff was very helpful and friendly.
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
All great
Dear Guest,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
The property was clean and the staff was friendly and attentive. We did have to change our room because the toilet was leaking, but because of how the night manager and staff handled the situation, I would visit this location again.
Dear Anthony,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you found our rooms clean, beds comfortable, and appreciated the functionality of the AC and fridge in your room.We apologize for any inconvenience caused by highway noise in certain rooms and will take steps to address this issue. Your feedback regarding our breakfast options is also noted, and we'll strive to enhance our offerings based on guest preferences.We hope to welcome you back for another pleasant stay soon.Sincerely, Hotel Manager