Britannia Hotel Wolverhampton3.0 out of 5.0
Recent guest reviews
I was staying at this hotel as I was working in the area. Only went for it as it was cheap and I had stayed in another place before and didn’t think it was any good, so thought I’d try somewhere different. Don’t think I’ll be staying here again! The hotel is very dated, the light switch in the room made a humming noise when switched on which was very annoying, also the phone was directly above the bed where my head was which I thought was a little weird. The cleaners forgot to clean my room on one occasion as well! You’re not allowed to bring any food into the hotel and you will have to eat it outside before entering, that’s what I was told upon check in, the shower in the room kept on dripping onto the tape below for a few hours after using it which again was very annoying whilst trying to sleep. The only good parts were check in and check out were easy and because the hotel is based in the middle of the city it doesn’t have any parking available. Overall, I think I’ll be staying somewhere else next time I visit!
The location is good as it’s literally across from the train station. Stayed over for a meeting at a nearby hotel, cheap for an overnight stay. However once checking in and getting to my room the beds weren’t even up! The frames and the mattresses were propped against the wall and the bedding had been chucked in the bathroom for me to work do myself! Would not advise staying here for more than one night.
Stayed here for 2 nights as visiting the city for a family event. Excellent location as so close to the rail station and 5mins walk from the main centre. However, the hotel is so dated and tired and needs some serious refurbishment. Was seriously thinking of not staying as it was a bit of a shock and I had my 9yr old with me and my aunt. Deciddd to see the room first and we checked everything and the bedding and mattresses were all clean and comfortable and the room itself was fine. We were not going to be staying in the room apart from sleep so wasn’t too worried about mod cons. The hairdryer in the drawer didn’t work and I also needed an iron and the staff couldn’t do enough to help and were very friendly. This is very important to us and I think they do a great job considering they must know the hotel is a bit of a state! The breakfast was great and again friendly staff. Overall I doubt I wld stay again but if it had a makeover I would.
We run a group for learning disabled adults and we have an annual holiday. This year we went on a national holiday and this was the hotel we stayed in. Firstly the general manager/"door man" attitude towards us was dispicable he was rude bad mannered and had no patience what so ever. He shouted at our memebers who have learning disabilities because they forgot what seats they were supposed to sit at at dinner and breakfast. He grumbled everytime he had to get the ramp out for my 87yr old grandfather's wheel chair in and out of the building he looked so disguited when our memebers where getting there food and wasnt professional at all. He then told.my mother that she had to tak my grandfather in his wheelchair up in their SMALL lift to go to his room which was very cramped it was only the next day my mam realised there was another lift opposite which was alot bigger and he laughed at her. The rest of the staff were very helpful and pleasant though.The hotel itself was very out dated very dingy and a health and safety nightmare The carpets were stained and sticky the bathroom could do with a revamp our bath had a chip in it. Our bedroom window did not have ANY window retrictors on it so we had to make sure our 4 yr old daughter stayed away from the window as the weather was hot. Our veiw was the building wall next door but i didnt really go for a view. The hotel rooms are very badly signed and where they where signs they were pointless especially for people with learning disabilities. Our corridor smelt of cannabis for the full stay and it wasnt next to a bedroom it was next to a door that said "L3" so i dont have a clue what was behind this door. And finally the bar closed at 11pm which wasnt the problem what the problem was that they do not close it off so we had people playing pool until 3.30am and we could hear every shot they played. So i would say do not go here if you have small children, have learning disabilities or are wheel chair users. Very disappointed. Such a shame because it has everything anyone would need around them and is in a good spot of wolverhampton.
We booked for 2 nights. But only stayed for one because it was so bad. Our room was more like a backpackers than a hotel. Our window looked out onto a brick wall. There was lots of noise during the night from bars and restaurants so we couldn't have the window open. The room was very tired and in need of modernising and the bed was too small for 2 people. They did refund us for the 2 night, which I'll give them credit for. Parking was right next to the Hotel but we had to pay £7 to park overnight. The only plus was it's very central. I wouldn't stay here again sorry.
The Staff Working There Are Really Kind & Lovely. The Hotel Itself Is Average, The Rooms Are Decent & Not Actually Bad. I Came Away From Home To Study For My A Level Exams, I Needed A Fresh Environment. I Was Originally In A Single Room And The Person Next Door Was Really Loud, I Contacted Reception, A Lovely Gentlemen Partha Moved Me Into A Twin Room & Said I Could Study In Peace Here, He Made Sure The Room Had Wifi & That I Did Not Have Trouble Using The Internet. The Room Itself Was Not Bad I Actually Liked It😂 Although The Reviews On Here Are Really Bad😂 The Staff Like Partha & Carmel And Germano Literally Make The Stay Worth While, I Was Actually So Sad To Leave After Spending A Week In The Hotel, I Did Not Even Want To Go Back Home. They Are Dodgy People Coming Into The Hotel But The Hotel Itself Is Not To Blame Its Placed In The Middle Of Town Opposite A Pub, You Wont Expect To See Lord Sugar🙄. Special Thanks To Partha For Making Sure I Was Okay & Making Sure I Felt Welcomed. p.s For The Love Of God Dont Eat From The Hotel's Bar Its Not Worth It, They Legit Only Have One Menu😑 Your Not Allowed To Bring Hot Food, But If You Are Going To Dont Make It Bait.
Stayed there for 1 night arriving 6.6.18. The only positive thing is that it is 2 mins walk from train station. The hotel is across from a big run down pub and next door to the theatre lots of noise from drunks till 3-4 am! Also quite a lot of homelessness people hanging about outside the hotel and quite a few people begging felt like i was in a foreign county, as a lone woman did feel uneasy going out for a bite to eat in the evening.The hotel is like a youth hostel, run down, outdated, single glazed windows,limited WiFi connection in rooms, dirty bathroom (see picture) lazy staff, asked for an iron 4 times ! The breakfast is basic but offers hot food. My work booked this however don’t think they will be booking it again for colleagues. I can’t recall staying in a hotel as bad as this - I don’t think it’s work 1 star but had to give it a rating.
Well. The rooms were okay. Just really run down. The beds are extremely uncomfortable and we had a doorman who was checking names on the door and wouldn’t let us in. Although we had a booking. Not impressed at all with the hotel. I’d rather pay a bit more and go somewhere else!
If we hadn't already booked in online and the option to cancel for free hadn't expired, we would have gone somewhere else to stay before even setting foot inside. We were prevented from entering the building by the rudest doorman imaginable. He told us we could not bring any food inside that had not been purchased from the hotel. Since it was 11.30pm and the hotel doesn't provide any food at this time, that was utterly unreasonable. We were forced to take our pizza back to the car, parked in the nearby NCP car park, which itself was very dodgy and expensive and had broken glass all over it from cars having been broken into. (To be fair, all the other local car parks also had evidence of lots of break-ins too, and we found that someone had urinated on our car while we had been in the gig we had come here for...) When we returned to the hotel, we were locked out and there was no response from the doorbell. We were eventually let in by a couple of guests on their way out to a nightclub. The receptionist himself was pleasant enough, but the doorman was hanging around looking surly and threatening. We took the lift to our room. The lift smelt strongly of cannabis smoke. We held our breath until it arrived at our floor. The floors of this hotel are like mazes without any signs by the lift to indicate directions to the rooms. Those signs are only found a long way from the lifts. Each floor seems to be on several levels as we ascended and descended stairs as we searched for our room. The corridors are reminiscent of The Shining, endless and foreboding at night, we looked out for fire-axes... The key card from reception described our room as "Double Standard". The room itself wasn't so bad for the price. The decor is tired and dated, as is the carpet, but the room wasn't dirty. However the bed was small, at best a three-quarter bed, certainly not a double. It was pushed up against the wall on one side as the room was too small to hold it any other way. The person in the neighbouring room was watching football on the TV, sound turned up very loud, thankfully he turned it off when the match finished. We could smell cigarette smoke coming in from the corridor, and opened the window. It's 1am now. We usually write very positive reviews on TripAdvisor, but we feel compelled to tell the world that the Britannia Wolverhampton needs some improvement. So now we await the morning. Hopefully we will be able to sleep in the small bed against the wall, surviving the cigarette smoke and the cannabis being used in the hotel, and we hope that our car's windows will still be intact and that nobody else will have urinated on it before we check out and continue our journey. Wish us luck! If you're considering staying here .... Don't. Just don't.
We stayed in room 142. Broken window pane stuck together with sticky back plastic, but looks like it's been there for years! Rubbish tea bags. But overall very clean and adequate for the price. Right in the city centre. Opposite train station.
- Free WiFi in public areas
- Onsite dining
- 24-hour front desk
Britannia Hotel Wolverhampton places you next to Wolverhampton Grand Theatre and within a 5-minute walk of Wolverhampton Art Gallery. This 117-room, 3-star hotel welcomes guests with conveniences like a restaurant, express check-out, and dry cleaning/laundry services. University of Wolverhampton and Wolverhampton Civic Hall are also a short walk from this Wolverhampton hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 8 AM to 9:30 AM.
Britannia Hotel Wolverhampton's 117 rooms are heated and provide coffee makers, phones, and desks. For entertainment, guests can enjoy TVs. Bathrooms have hair dryers and free toiletries.
Guests staying at Britannia Hotel Wolverhampton enjoy free WiFi in public areas, express check-out, and wedding services. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables.
Reviews from Trip Advisor
20.0% of guests recommend this hotelTotal of 877 reviews