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Recent guest reviews

The first room they gave us was truly disgusting. It reeked of mold, which makes sense, because there was mold everywhere. We called the front desk several times to change our room, only to be brushed off. When we finally got another room, it was only nominally better. There is mold everywhere, there is paint coming off of the walls, and the overall appearance of the resort could use a facelift. The staff wasn't incredibly helpful until I sustained an injury on their premises, in which case they were falling over themselves to make sure I was properly accommodated (but it took an injury for them to do so). The upshot is that there are so many activities at this resort, it would be difficult to get them all done in one vacation. I found that to be quite satisfactory. Overall, the experience was just average and not really worth the hassle of getting to the resort (which is only by ferry, to my knowledge).

The sun and beach is so nice! and the massage is suppppppper good!

I had the most wonderful experience in this resort. Nice, perfect white beach, many activities to do (got complimentary laser quest & billiards), perfect for couples, group of friends and other things. Has free ahuttle to almost everywhere. Can't say anything not good about my experience. I'm very happy and will definitely go back.

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Jalan Indera Segara Site A12 Bintan Bintan Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Bintan Lagoon Resort places you 3.1 mi (4.9 km) from Ria Bintan Golf Club. This 470-room, 3.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.


Dining

There are ample dining options with 5 onsite restaurants, including Nelayan, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafes. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies or patios, refrigerators, and minibars are also standard.


Property features

Bintan Lagoon Resort features a private beach, a full-service spa, and 2 outdoor pools. Transportation is made easy with a free ferry terminal shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a nightclub, a children's pool, and a gym.

Room options

Villa, Multiple Bedrooms

1 King Bed and 5 Twin Beds | Sleeps 10

Deluxe Room, Sea View

1 King Bed | 2 Twin Beds | Sleeps 3

Villa, 3 Bedrooms

1 King Bed and 2 Twin Beds | Sleeps 5

Villa, 4 Bedrooms

1 King Bed and 4 Twin Beds | Sleeps 8

Guest reviews for Bintan Lagoon Resort

Everyone (1) Couples (3) Family (1)
2
Everyone

By on Apr 15, 2019

Review comment responded on Apr 23, 2019

Dear Sir/Madam, Thank you for choosing us as your destination for Holiday. We wish you have a great day.

3

secluded resort with many activities

Couples

The first room they gave us was truly disgusting. It reeked of mold, which makes sense, because there was mold everywhere. We called the front desk several times to change our room, only to be brushed off. When we finally got another room, it was only nominally better. There is mold everywhere, there is paint coming off of the walls, and the overall appearance of the resort could use a facelift. The staff wasn't incredibly helpful until I sustained an injury on their premises, in which case they were falling over themselves to make sure I was properly accommodated (but it took an injury for them to do so). The upshot is that there are so many activities at this resort, it would be difficult to get them all done in one vacation. I found that to be quite satisfactory. Overall, the experience was just average and not really worth the hassle of getting to the resort (which is only by ferry, to my knowledge).

By on Jul 2, 2013

5

excellent stary

Couples

The sun and beach is so nice! and the massage is suppppppper good!

By on Feb 8, 2013

5

like a paradise

Couples

I had the most wonderful experience in this resort. Nice, perfect white beach, many activities to do (got complimentary laser quest & billiards), perfect for couples, group of friends and other things. Has free ahuttle to almost everywhere. Can't say anything not good about my experience. I'm very happy and will definitely go back.

By on Aug 22, 2012

3

quite decent

Family

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By on May 31, 2010

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