Van der Valk Hotel Tiel4.0 out of 5.0
Recent guest reviews
Excellent rooms and very clean and comfortable. Would be great if they carried CNN/BBC. Food good by Dutch standards, but quite expensive for what it is; expect to spend €40++ per person for dinner. Service very good.
Friendly helpful staff , clean and tidy, good parking , breakfast was a bit to late Saturday and Sunday at 8.00 as we had to be out before 8.00 , that was the only down side , I will probably stay there again ,
Clean, friendly and helpful staff. Hotel has been upgraded and modernised very well since our last trip and we particularly enjoyed the Skyline Bar of an evening. Breakfast menu was extensive and we loved the freshly squeezed orange juice.
Was over for a family in Tiel. Our group stayed in this hotel. There was an issue over time waiting for food in restaurant areas however I have brought this to the managers attention and hopefully should be resolved easily. Other than that beautiful hotel and reasonably priced.
this is a lovely hotel in a lovely place, the rooms are clean and the food, when you can get it, is ok. Thats the good news. The majority of the staff and all of the management have major attitude issues.They are abusive, threatening and downright rude. The bar staff cannot be trusted with your change and they chisel you at every opportunity. Coke is more expensive than beer, they close the bars early at organised parties, the service at the coffee bar and restaurant is slow and surly, the cooks argue back when you tell them cold steak is not really what you had in mind, ceasar salad does not come with croutons or a smile, nobody checks if everything is OK and when you complain they just look at you gone west. One of our party was threatened by a member of staff, others were told they did not want "your sort" in the hotel. I think that was just after the change from some drinks was checked. An undercover head office visitor would have a heart attack that these people represent their company. It needs the tap turned on and washed right out, it is like the Augean Stables, rotten all the way through.
The rooms are clean and the cleaning staff were very service minded. Really nice breakfast, with a good variety of choices. But there were a situation with a female from the staff, who was extremely rude to a 14 year old girl from our party. That is not acceptable. The people at the reception and bar on the first floor was not very friendly.
The hotel was fine, the restaurant a bit too busy Sunday night 20:30, staff struggled to keep all under control in my opinion. The hotel itself is good, as most Van Der Valk hotels are, especially the newer ones. The bed is very comfortable. The bathroom nice and spacious. The food I am never personally too wowed about, it all tastes a bit the same. I had gamba's which were extremely oily. But the room and beds, and facilities are good. Tiel has a beautiful sky bar. Music was a bit loud, but the sight was incredible.
Stunning hotel spotlessly clean. Staff quite rude very expensive for drinks token system pathetic 2euro 50 per token, 3 tokens for a bottle of water in my opinion is scandalous i expect to pay extra in a hotel but felt that we were really exploited.
Attended a conference and can say without doubt that the desk and bar staff were generally the rudest, least helpful staff that I have ever encountered Every thing is a problem for the front desk staff The bar staff in the Sky Bar stated that they “don’t want your type here” to one of my colleagues whilst continually increasing drinks prices as the evening progressed Breakfast was not available after 9am, with the staff unwilling to replenish food Restaurant meal in the evening was passable, but only just That said the hotel is generally of a good standard with nice comfortable rooms, but sorry the unhelpful staff ruined the weekend and I will not return
Very nice hotel, friendly reception, modern large rooms. Big breakfast buffet and quite ok restaurant. As typically at van der Valk, restaurant and breakfast are in a very big restaurant, which is not super cosy. Furthermore there is a very modern fitness and semi-public swimming pool.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 844 reviews