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Recent guest reviews

Everything was very clean. The staff was very friendly and helpful. We had the breakfast and the dinner meals. they were yummy. Awesome views of the water. Public transportation very close to the hotel.

Convenient access to public transport/buses. On-site restaurant with free continental breakfast, and lunch and dinner available for purchase. Two private beach areas. Rooms with all of the essential amenities. Gorgeous views! Lower rates than many of the nearby alternatives. Would stay here again!

It was tough to not have any convenient food options nearby, but we managed to walk to the grocery store a few times. The staff were amazing - so friendly and fun. The room was lovely, and the private beach was just spectacular.

We have visited twice and during our second visit we noticed a l lot of improvements. Our room had the most beautiful view and was close to both the beaches and the main house where breakfast was served. The grounds are kept impeccably and the beaches are swept daily.

Location, views and surroundings are wonderful.. However, some of the property buildings are rather neglected, especially ours. The walkway tiles throughout are mostly cracked and the wooden hand railings to the steep beach areas are broken or rotten away. We stayed at Bay Grape, a poorly maintained cottage. The first room, #5, I had was perhaps a maid's room, had no dresser-drawers and no table. I asked for a switch and was given #2 the next day which was much better. However most entry- and patio doors were hard to open, somewhat corroded. The breakfast was rather limited, not much fruit selection, but Ronald made wonderful waffles. The staff was overall friendly, especially Bruce and Ronald, but they had problems with their computer at the front desk and thus dealings with them took a long time. I would say this place is definitely NOT for older and less agile and mobile people! It is such a lovely property and a shame that it is not better maintained and taken care of!

126 Somerset Road Sandys Parish

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Scaur Hill Fort is a short stroll from Willowbank Resort, and other popular attractions like Port Royal Golf Course are within a few miles (5 km). This 3-star hotel has 50 guestrooms and offers a private beach, an outdoor pool, and a 24-hour gym.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 9:30 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies or patios, refrigerators, and coffee makers.


Property features

Willowbank Resort features a private beach, an outdoor pool, and a 24-hour gym. A stay here includes free parking. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, an outdoor tennis court, and a conference center.

Room options

Room, Garden View

1 King Bed | 1 Double Bed | Sleeps 3

Room, Ocean View

1 Queen Bed | 1 King Bed | Sleeps 3

Room, Oceanfront

1 King Bed | 2 Double Beds | Sleeps 3

Guest reviews for Willowbank Resort

Everyone (2) Couples (2) Family (2)
5
Family

Everything was very clean. The staff was very friendly and helpful. We had the breakfast and the dinner meals. they were yummy. Awesome views of the water. Public transportation very close to the hotel.

By on Aug 23, 2023

Review comment responded on Aug 23, 2023

Dear Steven,We are thrilled to receive your wonderful review of your recent experience at Willowbank Resort Bermuda. Thank you for taking the time to share your positive thoughts with us and the community.We're delighted to know that you found everything to be very clean during your stay. Our dedicated housekeeping team takes great pride in maintaining a spotless and comfortable environment for our guests, and your recognition is truly appreciated.It warms our hearts to hear that our staff left a positive impression on you with their friendly and helpful demeanor. Providing exceptional service is at the core of our values, and we're glad to know that our team made your stay even more enjoyable.We're also thrilled that you enjoyed the meals at both breakfast and dinner. Our culinary team strives to create delightful and flavorful dishes, and we're delighted to know that you found them yummy.The beautiful views of the water are indeed a highlight of our resort, and we're thrilled that you were able to take in the awesome scenery during your stay.We're pleased that our convenient location near public transportation added to the convenience of your stay. Bermuda has so much to offer, and easy access to transportation makes exploring the island even more enjoyable.Thank you once again for choosing Willowbank Resort Bermuda for your getaway and for sharing your positive feedback. We look forward to the opportunity to welcome you back for another memorable stay in the future. If there's anything else you'd like to share or if you have any questions, please feel free to reach out to us.Warm regards,The Willowbank Team

5
Everyone

Convenient access to public transport/buses. On-site restaurant with free continental breakfast, and lunch and dinner available for purchase. Two private beach areas. Rooms with all of the essential amenities. Gorgeous views! Lower rates than many of the nearby alternatives. Would stay here again!

By on Jul 25, 2023

Review comment responded on Jul 25, 2023

Greetings, Jeremy! We are thrilled to know that your experience at Willowbank Resort surpassed your expectations. It is our utmost priority to provide our guests with a memorable and enjoyable stay, and it warms our hearts to learn that we succeeded in doing so for you. Once again, thank you for taking the time to share your experience with others. Your review will undoubtedly help other travelers in choosing to stay with us.We look forward to welcoming you back to Willowbank Resort Bermuda in the near future for another exceptional stay.Warmest regards,The Willowbank Team

5
Everyone

By on Jun 21, 2023

Review comment responded on Jun 23, 2023

Dear Urshulaa, Greetings from Willowbank Resort Bermuda. Thank you for taking the time to share this review of our property. We truly appreciate you choosing to stay at Willowbank, and we look forward to hosting you once again. Kind Regards, The Willowbank Team

5
Partner Couples Family

It was tough to not have any convenient food options nearby, but we managed to walk to the grocery store a few times. The staff were amazing - so friendly and fun. The room was lovely, and the private beach was just spectacular.

By on Aug 7, 2019

Review comment responded on Aug 7, 2019

Thanks for choosing Willowbank for your vacation destination.

5
Partner Couples

We have visited twice and during our second visit we noticed a l lot of improvements. Our room had the most beautiful view and was close to both the beaches and the main house where breakfast was served. The grounds are kept impeccably and the beaches are swept daily.

By on Jul 27, 2019

Review comment responded on Aug 7, 2019

Thanks for choosing Willowbank for you vacation destination.

2
Friends

Location, views and surroundings are wonderful.. However, some of the property buildings are rather neglected, especially ours. The walkway tiles throughout are mostly cracked and the wooden hand railings to the steep beach areas are broken or rotten away. We stayed at Bay Grape, a poorly maintained cottage. The first room, #5, I had was perhaps a maid's room, had no dresser-drawers and no table. I asked for a switch and was given #2 the next day which was much better. However most entry- and patio doors were hard to open, somewhat corroded. The breakfast was rather limited, not much fruit selection, but Ronald made wonderful waffles. The staff was overall friendly, especially Bruce and Ronald, but they had problems with their computer at the front desk and thus dealings with them took a long time. I would say this place is definitely NOT for older and less agile and mobile people! It is such a lovely property and a shame that it is not better maintained and taken care of!

By , from Peabody, MA on May 10, 2019

Review comment responded on Jan 30, 2020

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will use your feedback to enhance our offerings further.

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