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Royal Palms Hotel

3.5 out of 5.0

Recent guest reviews

Great staff, very helpful. Rooms pleasant and quiet. The grounds are lovely. Short walk to town.

It was a ten minute walk to the center of Hamilton and the main hub for the bus routes. Ascot restaurant at Palm Royal had delicious food. Recommend it.

The facilities and restaurant were AMAZING! We loved every minute at this hotel!

Royal Palms Hotel was exactly what we were looking for...a smaller hotel with lovely staff, and the highest level of hospitality. It felt as though we were leaving family after staying there 11 days. There is an attached restaurant which deserves its very high rating. The food of course, but also the staff who were unfailingly kind and helpful with suggestions and alternatives. I suppose it was only good luck that we had warm and sunny weather in mid November...no one could have planned it better!

The Royal Palms was clean, the room was pretty big, but the grounds were designed to have a small cozy feel when you walk through the palm trees or sat at the pool. The staff is nothing short of amazingly helpful and friendly. Lunch and dinner downstairs is REALLY good. Or walk 5-10 minutes down Richmond St (sidewalk) into the heart of Hamilton.

When we arrived at the Royal Palms Hotel at 8pm, we were told that our reservation booked was never sent to the hotel. We were asked to wait in the lounge and have a coffee. After approximately 40 minutes, we were taken to a room. The young lady from the office escorted us and presented us with a bottle of champagne for our inconvenience. The staff was lovely, as are the grounds. On our last night, when we asked for a morning taxi, we were asked for a credit card. When we questioned why, we were told that our reservation company had not sent the money that was prepaid at time of booking reservation. Again, that took almost an hour before the front desk called our room to apologize . As both situations, especially the latter were embarrassing, possibly you would be able to look into why this happened, so other vacationers do not experience the same.

My daughter and I had a wonderful trip in Bermuda recently. Not only was the island worth exploring head to toe, our stay at Royal Palms Hotel made the trip even better. In addition to the full breakfast, we ate at the hotels just 24 restaurant almost every day because it was the best food on the island. The hotel even had its own garden with sour oranges, bananas and avocados for the picking. My daughter even made fresh orange juice from the oranges. The team at the hotel was very friendly and helpful. They made our experience even better because we felt at home. We hope to return to Royal Palms again. Helena and Michelle

I stayed here in March 2013 -- the hotel itself is very well kept. It's very clean and the staff is very friendly. The rooms are all very welcoming. Breakfast is included, which is great, and there is coffee and tea available around the clock. Also great is the wine happy hour when you can pour yourself a glass of wine to enjoy on the grounds or back in your room. I wouldn't hesitate to stay here again.

This was really a great place to stay. We decided to go here as it wasn't quite beach/swimming weather, and the proximity to town (a few minutes walk) was desirable. Staff were friendly, the place was clean, and overall the experience great.

I had a queen suite for two days during New Year's. The room was beautiful, quaint, yet modern. Really peaceful location but not too far from town. The staff was very friendly. My only complaint was that the wi-fi wasn't connecting with my phone. I'm sure it was a minor issue that could have been resovled had I called the front desk. It was such a great value though. A suite for $199 a night. I can't wait to go back!

Room was a suite with a small kitchen area & so perfect for us. Complimentary continental breakfast 7-10 each morning.10 minute walk into Hamilton & every 15 minutes good bus service weekdays, & every hour Sundays, from town centre, to get all over the island. Clean, comfortable, cosy room with many channels on TV & tea & coffee in room. We thoroughly enjoyed staying here, & will return in the future. Very polite & helpful staff. Landscaping in the grounds is beautiful & there are lots of birds on the island.

I have been coming to Bermuda for years and don't know why I haven't stayed at the Royal Palms Hotel. It's gorgeous and absolutely the best value on the Island. The staff is incredibly kind, the restaurant is great and all of the hotel amenities are fantastic. Don't spend three times as much money and stay anywhere else - the Royal Palms is perfection. I will absolutely return and will tell my friends to do the same.

Loved that this is a smaller hotel and enjoyed the service.

We chose this hotel for a quick weekend getaway based on the fact that it was close to Hamilton and was a little less expensive than staying on the beach. We cannot say enough about our short stay. The staff was top notch. They even took the time to walk us, not tell us, but actually walk us to our room and the pool. The room was spacious, beautiful and clean with everything in working order. There was even a patio with lounge chairs outside the room. The walk to town was easy. We made it to town in only 10 minutes, to the ferry in only 20. There were plenty of places to eat in town, though we were told the on site restaurant was excellent (we didn't eat there, it was a little too expensive). There was tea and coffee available all day and the breakfast was excellent. The staff took care of our bags while we went into town before we left and were amazing, making sure to reserve us a cab well in advance of our leaving time. For those of you going over the weekend that many of the places in town are closed in Sunday, including many of the restaurants. I suggest you go over to the Navy Dockyards which you can get to easily by ferry ($4.00 one way) in 20 minutes. I'd stay at this hotel again in a minute.

The Royal Palms staff pays attention to the details.

My daughter and I just returned from 5 nites @ Royal Palms. A+ pristine property with fab service. Great staff. ALL of them. This place is a must price is quite reasonable for what u get. If u r going to Bermuda book a stay at the Royal Palms!!!!!!

24 Rosemont Avenue Pembroke

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Royal Palms Hotel places you within a leisurely stroll of City Hall and Bermuda National Gallery. This 3.5-star hotel has 32 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi. Bermuda Society of Arts and Bermuda National Library are a short walk away.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy dining at the hotel's 2 onsite restaurants: Ascots Restaurant specializes in international cuisine, and serves lunch; dinner, or Just 24 offers relaxing garden views. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free daily manager's reception.


Rooms

Royal Palms Hotel's 32 individually decorated rooms provide iPod docks, coffee makers, and free newspapers. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free bottled water, ceiling fans, and safes are also standard.


Property features

Royal Palms Hotel features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a computer station, free newspapers, and a garden.

Room options

Superior Suite (Mini)

Queen 1 | Sleeps 4

Deluxe Suite (Mini)

Queen 1 | Sleeps 4

Guest reviews for Royal Palms Hotel

Everyone (3) Couples (10) Family (2) Other (1)
5
Everyone

Great staff, very helpful. Rooms pleasant and quiet. The grounds are lovely. Short walk to town.

By on Apr 30, 2017

5

wonderful place to stay!

Everyone

It was a ten minute walk to the center of Hamilton and the main hub for the bus routes. Ascot restaurant at Palm Royal had delicious food. Recommend it.

By , from Otis. Massachusetts on Aug 29, 2016

5

excellent hotel...walking distance to town.

Everyone

The facilities and restaurant were AMAZING! We loved every minute at this hotel!

By on Apr 13, 2016

5

bermudian hospitality!

Couples

Royal Palms Hotel was exactly what we were looking for...a smaller hotel with lovely staff, and the highest level of hospitality. It felt as though we were leaving family after staying there 11 days. There is an attached restaurant which deserves its very high rating. The food of course, but also the staff who were unfailingly kind and helpful with suggestions and alternatives. I suppose it was only good luck that we had warm and sunny weather in mid November...no one could have planned it better!

By on Nov 21, 2015

4

cozy spot, within walking distance of hamilton

Couples

The Royal Palms was clean, the room was pretty big, but the grounds were designed to have a small cozy feel when you walk through the palm trees or sat at the pool. The staff is nothing short of amazingly helpful and friendly. Lunch and dinner downstairs is REALLY good. Or walk 5-10 minutes down Richmond St (sidewalk) into the heart of Hamilton.

By on Jun 29, 2014

4

weekend getaway

Couples

When we arrived at the Royal Palms Hotel at 8pm, we were told that our reservation booked was never sent to the hotel. We were asked to wait in the lounge and have a coffee. After approximately 40 minutes, we were taken to a room. The young lady from the office escorted us and presented us with a bottle of champagne for our inconvenience. The staff was lovely, as are the grounds. On our last night, when we asked for a morning taxi, we were asked for a credit card. When we questioned why, we were told that our reservation company had not sent the money that was prepaid at time of booking reservation. Again, that took almost an hour before the front desk called our room to apologize . As both situations, especially the latter were embarrassing, possibly you would be able to look into why this happened, so other vacationers do not experience the same.

By on Jun 23, 2014

5

wonderful mother-daughter trip

Families

My daughter and I had a wonderful trip in Bermuda recently. Not only was the island worth exploring head to toe, our stay at Royal Palms Hotel made the trip even better. In addition to the full breakfast, we ate at the hotels just 24 restaurant almost every day because it was the best food on the island. The hotel even had its own garden with sour oranges, bananas and avocados for the picking. My daughter even made fresh orange juice from the oranges. The team at the hotel was very friendly and helpful. They made our experience even better because we felt at home. We hope to return to Royal Palms again. Helena and Michelle

By on Nov 9, 2013

5

great little hotel

Couples

I stayed here in March 2013 -- the hotel itself is very well kept. It's very clean and the staff is very friendly. The rooms are all very welcoming. Breakfast is included, which is great, and there is coffee and tea available around the clock. Also great is the wine happy hour when you can pour yourself a glass of wine to enjoy on the grounds or back in your room. I wouldn't hesitate to stay here again.

By on Mar 26, 2013

4

great hotel

Couples

This was really a great place to stay. We decided to go here as it wasn't quite beach/swimming weather, and the proximity to town (a few minutes walk) was desirable. Staff were friendly, the place was clean, and overall the experience great.

By on Jan 3, 2013

4

wonderful time! great new year's!

Couples

I had a queen suite for two days during New Year's. The room was beautiful, quaint, yet modern. Really peaceful location but not too far from town. The staff was very friendly. My only complaint was that the wi-fi wasn't connecting with my phone. I'm sure it was a minor issue that could have been resovled had I called the front desk. It was such a great value though. A suite for $199 a night. I can't wait to go back!

By on Jan 2, 2013