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Fairmont Southampton

4.5 out of 5.0

Recent guest reviews

Had an incredible time in Bermuda... The Fairmont was beautiful... absolutely no problems ! Staff went out of their way to make everything perfect! Food was incredible, bus service was great! But be prepared.. everything is pricey!! Just remember you are on Vacation!!

This was our first vacation in about 10 years due to illness and was very hesitant about traveling. Well this was above and beyond what I had imagined. The hotel was beautiful and the staff was extremely helpful and kind. Service was excellent and I could not say enough good things about our stay. We will be returning again and again if health allows.

Beautiful hotel close to beaches and easy access to Hamilton. There are several restaurants on site as well as a few favorites in the neighborhood. I wish I had information about meal plans, however, as this cost mounts up quickly.

Accommodating staff, great private beach with plenty of space. Horseshoe Bay is a zoo. Be careful with checking your bill as I had over $500 of incorrect charges to my room. The staff was pleasant when removing the charges, but it was concerning how they got there in the first place.

Hotel was nice with a lot going on. outside pool space was a little tight other than that excellent experience.

Once the water became available it was fine. Guests were compensated for the inconvenience.

Overall a great property for families with children. Beds have a scoop in them from over use, pool is aging and tiles are broken in the bathrooms, but it is clean and well taken care of for a property without any infrastructure investment.

Everything was wonderful, the only thing is there could be more entertainment at night.

The Fairmont Southampton was my family's home for 5 days recently on our first trip to Bermuda. Beautiful views from each room, transportation assistance, beach access, spa - everything fantastic. More than anything, the Concierge staff made all the difference to us, since our group aged 24-85. Very friendly and knowledgeable, and all their dining recommendations were spot on. One regret, not having one more meal at the Waterlot. It was still a bit off-season, so some restaurants and shops were closed.

My wife and i returned after 30 years and found that the renovations made the visit excellent. Not all was perfect but when issues were raised the staff responded with kindness and professionalism. The hotel was great but expensive.

location is perfect for the whole island...need more options to get around as buses and other ferries don't run enough or go on "interrupted service" Add more ferry runs to the west end and to the east end directly from the hotel and more small buses

Overall we loved our stay and are thinking about coming back. It's one of the best places to stay with kids on Bermuda islands, for sure: all the activities, kid's zone, pools and beach, the ferry going to the city and back - our daughter loved it and it made it easy to fill our time with things to do. The hotel staff is just OK, which is usual for the place were all the tips are included. Concierges did not make reservations they promised (and confirmed), the room was cleaned rather modestly and so on.

We stayed 7 days; played golf 4 days, used the pool 3 times. The my had a great experience at the Spa.

A return visit to celebrate mutual birthdays. We really enjoyed the activities especially the water aerobics in the lovely pool. Weather was fine every day except the day we left when it rained, The food was delicious at each of the restaurants and the grounds are lovely. We took the free ferry to Hamilton one night and buses to St. George's where we walked and walked to see all the old buildings and the fort. The staff treat you like honored and welcomed guests. Wish we could spend a month there.

Nice location, convenient to most attractions. Restaurants were good.

The views are gorgeous! We had delicious meals all around. The spa was lovely! We also really enjoyed the pool and hot tubs! We would go back in a minute!

We had initially booked the Hamilton Princess by Fairmont, but were disappointed that it was so far from the beach, so we decided to switch to the Fairmont Southampton. This was a great decision as the Fairmont Southampton exceeded our expectations. I had read reviews that it was not well-renovated, but although some of the hotel decorations seem somewhat dated, our room was recently renovated and beautiful, with wonderful ocean views. A shuttle runs every 5-10 minutes down to the beach, which was a beautiful beach (although we found that the public beach immediately next to the hotel beach was even more beautiful -- this is only a 5 minute walk away). The hotel's pool could use a renovation, but it was large and the water was warm. There are numerous restaurants available at the hotel, which is good because it is very far from town, which is the biggest problem. But if you are looking for a place to stay close to the beach, as we were, the Fairmont Southampton is a good choice. It can be expensive depending on when you book though.

Upon arrival we were stunned to find the property was not on the beach and a shuttle was required to get there. This is not what we were told when we called the property directly two times prior to our trip. I quote “the beach is two minutes outside your door.” When I mentioned this at check in I was dismissed with the only explanation that the people we spoke with were probably confused. While the lobby, restaurants and our room was lovely, the other areas of the hotel were very run down. This was particularly true of the outdoor pool area. Further the pool refreshment area closes at 5:00 which is ridiculous for a resort hotel. Not a staff person can be found after 5:00.

Very nice facility. Family friendly. Very busy when we were there.

Ocean view room is accurate in that Bermuda is an ISLAND and the hotel is on top of a hill...walls are paper thin, you can hear every word people next to you say, every tv show they watch, everything...staff is not overly helpful...beach is nice, staff on the beach are great, diving staff is excellent...overall worth staying elsewhere...

101 South Shore Road Southampton

Hotel highlights

  • Close to Horseshoe Bay and Gibb's Hill Lighthouse
  • Free parking
  • Onsite dining
  • Marina

Fairmont Southampton places you within a mile (2 km) of popular attractions like Horseshoe Bay and Gibb's Hill Lighthouse. This 4.5-star resort welcomes business and leisure travelers with a private beach, a golf course, and a marina. It's on the waterfront and also close to East Whale Bay and Fairmont Southampton Golf Club.


Dining

Have a drink at the cocktail bar or enjoy dining at one of 9 onsite restaurants, such as Waterlot Inn, which specializes in steakhouse and serves dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

The air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are also standard.


Property features

Fairmont Southampton features a private beach, a golf course, and a marina. There's free parking, and an airport shuttle (available 24 hours) for USD 15 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a full-service spa, an indoor pool, and an outdoor pool.

Room options

Fairmont Room, 2 Queen Beds, Partial Sea View

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds, Balcony, Golf View

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds, Balcony, Sea View

Queen 2 | Sleeps 4

Fairmont Gold, 2 Queen Beds, Concierge Service, Golf View

Queen 2 | Sleeps 4

Guest reviews for Fairmont Southampton

Everyone (25) Couples (259) Business (5) Family (62) Friends (20) Other (13)
5

vacation

Everyone

Had an incredible time in Bermuda... The Fairmont was beautiful... absolutely no problems ! Staff went out of their way to make everything perfect! Food was incredible, bus service was great! But be prepared.. everything is pricey!! Just remember you are on Vacation!!

By , from Virginia on Oct 24, 2017

5

beautiful hotel/private beach

Everyone

This was our first vacation in about 10 years due to illness and was very hesitant about traveling. Well this was above and beyond what I had imagined. The hotel was beautiful and the staff was extremely helpful and kind. Service was excellent and I could not say enough good things about our stay. We will be returning again and again if health allows.

By , from Lunenburg MA on Oct 14, 2017

Review comment responded on Oct 19, 2017

Dear Leisa, Thank you for sharing your review. We are glad that you enjoyed your experience amongst us. Indeed, travelling after a long time can be stressful. We are simply glad that our staff made it easier for you. Again, thank you for the feedback. We hope we will have an opportunity to welcome you again in a near future. Best regards, Francois Thibodeau Fairmont Southampton

5

anniversary stay

Everyone

Beautiful hotel close to beaches and easy access to Hamilton. There are several restaurants on site as well as a few favorites in the neighborhood. I wish I had information about meal plans, however, as this cost mounts up quickly.

By , from Boston, MA. on Sep 8, 2017

4
Everyone

Accommodating staff, great private beach with plenty of space. Horseshoe Bay is a zoo. Be careful with checking your bill as I had over $500 of incorrect charges to my room. The staff was pleasant when removing the charges, but it was concerning how they got there in the first place.

By on Aug 30, 2017

5

very accommodating

Everyone

Hotel was nice with a lot going on. outside pool space was a little tight other than that excellent experience.

By , from boston on Aug 22, 2017

4

nice hotel - unfortunate to lose water for a day.

Everyone

Once the water became available it was fine. Guests were compensated for the inconvenience.

By on Jul 25, 2017

4

excellent facility aging gracefully.

Everyone

Overall a great property for families with children. Beds have a scoop in them from over use, pool is aging and tiles are broken in the bathrooms, but it is clean and well taken care of for a property without any infrastructure investment.

By , from DC on Jun 29, 2017

Review comment responded on Aug 9, 2017

Dear Nicholas, Thank you for taking the time to provide your feedback regarding your recent stay with us! We will be sure to investigate the comfort level of our mattresses to ensure we are providing a truly luxury experience. We are delighted to see that overall you enjoyed your stay and we hope we have the opportunity to welcome you back to beautiful Bermuda and Fairmont Southampton some time soon!

5
Everyone

Everything was wonderful, the only thing is there could be more entertainment at night.

By on Apr 25, 2017

Review comment responded on May 3, 2017

Thank you for sharing feedback on your visit to Fairmont Southampton. We are delighted that you had such a wonderful experience and hope that we will have the pleasure of welcoming you again to our resort. Kind regards.

5

beautiful location with 360 view

Everyone

The Fairmont Southampton was my family's home for 5 days recently on our first trip to Bermuda. Beautiful views from each room, transportation assistance, beach access, spa - everything fantastic. More than anything, the Concierge staff made all the difference to us, since our group aged 24-85. Very friendly and knowledgeable, and all their dining recommendations were spot on. One regret, not having one more meal at the Waterlot. It was still a bit off-season, so some restaurants and shops were closed.

By , from Atlanta on Mar 21, 2017

5

great stay with assured quality

Everyone

My wife and i returned after 30 years and found that the renovations made the visit excellent. Not all was perfect but when issues were raised the staff responded with kindness and professionalism. The hotel was great but expensive.

By , from utah on Feb 17, 2017