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Sofitel Berlin Gendarmenmarkt

5.0 out of 5.0

Recent guest reviews

Friendly and helpful staff at front desk and concierge. Excellent location near museums and many great restaurants. Always provide evening beverage at lobby when guests are back from day's excursion to quench our thirst.

The Sofitel Gendarmenmarkt offers not only the usual "French touch" and an excellent location, but also a very nice spa (with sauna and hammam), and the beds are what you can expect from this hotel group: luxury :-). Well, and there is a convenient offer of a continental breakfast with fresh fruit, joghurt and the like, and comparatively good coffee.

Overall - Excellent. I highly recommend this Sofitel. ( There are at least two in Berlin.) I visit Berlin once or twice a year and am very experiment with hotels in Berlin. There are so many fun creative boutique and design hotels in the city. But after all the "affairs" I usually come back to this beautiful Sofitel in the great location.

Stayed here for a 3 night break to visit Berlin Christmas markets. Had a suite at the front of the hotel. The standard of comfort and service was totally in keeping with the Sofitel brand. The bed was exceptional, one of the most comfortable I've slept in. The room was spotlessly clean and had complimentary Hermes toiletries. The small spa on the top floor was good, with sauna, steam room and massage, as well as a great view of Berlin. The bar staff and reception team were very friendly and helpful. The location of the hotel couldn't be better for Checkpoint Charlie, Brandenburg Gate and Reichstag, all within walking distance. Also on the same street as the Fassbender and Rausch chocolate shop. It is a 10 minute walk to the train station and underground station to get further afield. Would recommend this hotel for high quality service and a luxury experience in Berlin.

The location is very central, within 1km (10 min. walk) from sights such as the Museum Insel, Brandenburg Gate, Potsdamer Platz, and also between the many bars, restaurants and shops at Gendarmenmarkt square and Friedrich Straße. The hotel is recently refurbished and features a nice and modern lobby, and restaurant on the ground floor. The room was nicely designed with solid (expensive) materials, but it was on the small side, considering it was a deluxe room, twice upgraded from a standard. However, there was plenty of space for the luggage. The bed was big, comfy and with good linen. Good sound insulation too. The housekeeping was clumsy: four times they tried to enter our room while we were in, twice of those with a "do not disturb" sign on, and twice in some odd times in the afternoon. They also vacuumed the corridor in front of our room at 9am even though a "do not disturb" sign was on. The highlight of our stay was the concierge, Mr. Laaser, who really made a difference for us by providing advice, tips through his newsletter, and tickets for a show.

I was in Berlin on the 31st of December 2016 to celebrate the New Year countdown at Brandenburg Gate and stayed for 2 nights at the Sofitel Berlin Gendarmenmarkt. Having been on a tour of Europe and arrived from Vienna, Prague and Dresden, I can say with absolute certainty that Sofitel is one of the best hotels that we've stayed in! As with all my reviews, the most important thing I always look out for is service, and the staff at Sofitel certainly delivered! We were made to feel very welcomed by Christian the moment we arrived. Though our room wasn't ready, it didn't feel like a long wait in the modern yet cozy lobby as the warmth of the staff made you feel like you're sitting at a friend's living room. There was water and even warm tea (or was it warm mild gluhwein?) at the lobby available for guests to drive out the cold from winter. For the room, I have to say it was one of the smallest that we've stayed at so placement of your luggage and other personal items is certainly a little tricky. Compact though it may be, the room came well furnished with bedroom slippers, bathrobes, shower accessories etc. and even a daily complimentary bottle of Evian water, amenities which though are common in Asian hotels, are usually a rarity in the European counterparts. Given it was the end of our trip, we certainly appreciated this. Did I mention that the bed is superbly comfortable? However, the highlight of the room has to be the balcony, which offers a superb view out towards the city. Cold as it may be in December, I find myself out at the balcony much whenever I'm in the room to admire the great city view of Berlin. Another thing that I always look for in choosing a hotel is location, and Sofitel Berlin Gendarmenmarkt is very easily accessible. If you're arriving from the airport Tegel, take a bus to the Main Railway Station (Berlin Hauptbahnhof), and from there take another train to get to Friedrichstraße station. After which, take the metro to the station U Französische Str. which is just one stop away. The hotel is just less than 3 mins walk from the metro stop. Good to note is that Sofitel Berlin Gendarmenmarkt is located very near to the Brandenburg Gate, our countdown party place, so that's definitely a plus point. Lastly, I want to give a shout out to the hotel Concierge Nikolei! He is always jovial with a smiling face, exceptionally helpful, and his friendly warm demeanor has been one of the highlights of our trip! Thank you to the staff at Sofitel Berlin Gendarmenmarkt for making our stay at Berlin such a great one!

It was our second visit in Berlin. During our first visit we stayed in Potzdamer Platz , and this time we have chosen to stay in Gendarmenmarkt. Definitely this location is the best in central Berlin. You are very close to everything and this square is the most beautiful in the city. The hotel itself is very good. It is small compared to other hotels (Big chains) in Berlin and it is quiet. We booked the standard room which was more than adequate. Breakfast was good. I do not think that deserves the Euro 30/person. For us it was included in our rate. There are many choices around. Overall a very good experience , and most probably we will stay here again during our next visit to Berlin.

The hotel is in a great location and key sites like the Brandenburg Gate are within easy walking distance. It is quite modern, the rooms are quiet and although a little on the small side, were perfectly comfortable. Apart from the saggy pillows, the bed was also comfortable to sleep in. The air con was a bit noisy but easy to turn off for a decent nights sleep. Breakfast covered the usual hot breakfast through to patisseries and yoghurts. Very nice but horrendously expensive at EUR31 a head. But that seems to be the cost of staying in Berlin and not unique to this hotel. The staff were very helpful and friendly. The only thing that let it down, and I think is a little misleading on the website, is the fact that the café is only open for breakfast. I have never stayed in a hotel of this standard before where I could not flop in a lounge area after sightseeing all day and just have a drink and snack. I don't believe that there is room service either although I did not check, to be fair. The restaurant is of a very high standard but again, it is not part of the hotel although you can sign for your meal against your room. It is very expensive with main courses at around EUR25. All seems a bit odd for the hotel not to have catering...But having seen a bit of Berlin now, I don't think that the food prices are unique. Berlin is a bit of strange place with a dearth of coffee shops or indeed restaurants. You might get around 3 huddled together and then nothing for around 10 minutes. Very unlike London! Berlin is definitely worth a visit if your wallet can sustain the cost of food. Lots to see and it was not overwhelmed with tourists. Highly recommend the Checkpoint Charlie Museum and also the German Historical Museum which was excellent. However, each museum or site costs you. For 3 of us it was around EUR40 each museum. Again, the hotel is within easy walking distance of all these sites. Would recommend the hotel and would stay again if returning to Berlin.

Our memories of this hotel will be of its special Christmas Market location. Our large, clean, comfortable room had a beautiful view across at the French Church and down on the Gendarmenmarkt Christmas Market. The location was also close to a main shopping street and a few blocks from the Brandenburg Gate and the Reichstag. The staff spoke excellent English and was very helpful with directions when needed.It was nice to have a restaurant run by Munich's Augustinerbrau brewery right next door.

The hotel's location is very central and convenient, close to transportation and major sites in the city. Good and courteous service. Room a bit small but well equipped, clean and pleasant. Expensive food prices. The lobby is small.

Charlottenstr. 50-52 Berlin BE

Located in Mitte, Sofitel Berlin Gendarmenmarkt is next to popular attractions like Galeries Lafayette and Gendarmenmarkt. This 92-room, 5-star hotel welcomes guests with a restaurant, a 24-hour health club, and free in-room WiFi. It's in central Berlin and also a short walk from Checkpoint Charlie Museum and Brandenburg Gate.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in regional cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Sofitel Berlin Gendarmenmarkt's 92 air-conditioned rooms provide minibars, free newspapers, and free bottled water. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.


Property features

At Sofitel Berlin Gendarmenmarkt, guests have access to a 24-hour health club, a sauna, and free WiFi in public areas. Valet parking is EUR 15 per day if you plan to drive, or hop aboard the airport shuttle for EUR 95/125 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include conference space, free newspapers, and laundry facilities.

Room options

Junior Suite

Queen 1 | Sleeps 3

Superior Room

Queen 1 | Sleeps 2

Luxury Room

Queen 1 | Sleeps 2

Prestige Suite, One King-Sized Bed, Separate Living Room, Overlooking The Gendarmenmarkt

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1304 reviews