Sofitel Berlin Gendarmenmarkt5.0 out of 5.0
Recent guest reviews
Stayed for three nights. We had a really nice room on the fifth floor with a balcony. Cleaned daily. Really quite. Would prefer if there was a place to enjoy a drink. We sat at the bar of the restaurant which was a little uncomfortable and was even recommended different bars close by, by the staff instead. Close to attractions we wanted to visit.
I stayed here with my boyfriend for a short break. we stayed in the penthouse on the top floor which gave us nearly a 360 degree view of Berlin. Lovely hotel and great staff! i will definitely be returning. Situated right in the centre which was a perfect location for us. Trying to find the hotel however was slightly tricky as the postcode took us to a different street. we ordered room service for dinner and breakfast and the food was delicious.
Sofitel is a famous brand but don't let that put you off. Their bedding and sheets are immaculately clean and oh so comfortable. The mattress is slightly soft but super comfortable. If I had the money I would buy their My Bed, which you are able to do. The hotel staff are very friendly and super efficient. I got a good deal on Booking.com to stay here. It's in a great location with four fabulous restaurants nearby and the most picturesque square in Berlin. Checkpoint Charlie is a 5 minute stroll away with Unter Den Linden literally just up the road. All the major sights are within walking distance with Stadmitte U bahn only a minute from the hotel. My only gripe is that breakfast is a whopping 25 Euros per person per night if you don't book it before, but the hotel is still well worth staying. WORD! Alan
I often book hotels for business trips with a view to coming back on holiday and this is about it: the Sofitel is a good business hotel. Location is convenient, rooms are quiet, concierges are charming. It is however not good value for a private trip. Breakfast is ridiculously expensive at €30 and (maybe because it's so expensive hence almost deserted) hot food choices are limited; you'd expect eggs and bacon at any time but they may have run out of eggs or only do sausages that day. There are many teas to choose from, decent coffee, a good selection of cold meats and fruits but that's it. Also this is Germany so don't try and prepare a sandwich for lunch or you'll endure the stern looks of disapproving staff. Rooms have good bathrooms (powerful shower, good lighting) but amenities have to be asked for from reception (seriously, HOW MUCH does a toothbrush cost that it wasn't waiting for me upstairs!?). No coffee or tea making facilities in the room (we're talking kettle and tea bags, that's all). On site restaurant is massively overpriced. Seems like eating out is a serious entreprise; you need to dress up and fork out. Also many employees seem not to speak English.
Very ideally located,great staff .Great rooms and service,they go out of their way to help.Will stay there again.As a Accor member you get good perks .Gem in the city of Berlin.Will for sure return.Thank you
Having stayed on more than one occasion at Sofitel in Warsaw, we had higher expectations for this Berlin property. Unprofessional and uninformed staff. Will never stay again. In fact, we had considered staying here again, but have booked the Ritz Carlton instead. This experience has changed our view of Sofitel's overall product.
We arrived early in the morning...the staff was very welcoming and helpful. The room was very confortable and well equipped. The location is perfect for doing most of Berlin central by foot. ..the metro station is 2 minutes walk as well.
We stayed three nights at this beautiful recently and would recommend it to anyone visiting Berlin, The hotel is situated on the edge of Gendernmermarkt square which provides access to the beautiful concert hall, opera house and church in the square and the many lovely restaurants and bars that surround the outskirts of the square. The sightseeing hop-on hop-off bus also stops on the opposite side of the square outside the concert hall providing access to all the sights of this amazing city. The rooms are spacious and comfortable and the staff provided friendly and efficient service to ensure we relaxed and enjoyed our stay.
I am a silver member of accor hotels program and stay around 20 nights a year in these different hotels across Europe. This reservation was booked directly on accor site. At check in, the front desk guy was a bit grumpy and informed me about a preauthorization that he made with my CC on a sum 0f 251 euros. I asked him why that, when the room was totally prepaid. he said that this is the rule. I was not aware of this strange policy to block so much money on top of the room charge that was prepaid already by the guest. in general it left an unpleasant first impression. I think that the service could be better, specially when they can see that I am a loyal customer formany years (trust me- this information is available also to the reception staff). room 305 was small. I felt like in a cage. view Is nice. barely had space to put my luggage away from my way. breakfast costs 31 euros. thank god the EUR NIS change rate is on the good side. this is the most expansive BF I ever had . I have to say that the staff at the breakfast room is very professional. the funny thins- I felt more welcomed at the BF room than at the reception. what was good about this place? I don't know. i just don't feel like it was a 5 stars at all. maybe 3.5.
We came to Berlin to visit our daughter and her partner, both having recently moved here. They recommended Gendarmenmarkt as a good location to stay and how right they were. The hotel is within walking distance of many major sites within the city and situated within one of the most attractive parts of central Berlin. The hotel itself is small with limited bar and lobby area, but perfect if you just want somewhere to rest up after a hard day walking around Berlin. As other reviews mentioned how cramped some of the rooms were, we upgraded to the Prestige Suite and were delighted we did so. The room was clean, comfortable, spacious, quiet and with all expected facilities; not forgetting the delightful views of Gendarmenmarkt. The excellent English speaking staff were both courteous and efficient, resisting the temptation to laugh at my poor German. They quickly alleviated our stress when our flight was cancelled and we needed to extend our stay by a further 24 hours. The bar looked a little cramped and crowded, so instead we made use of room service and the mini-bar for light refreshments, with a range of choice best described as adequate, rather than comprehensive. However, within just a few minutes walk there were a wide choice of restaurants, bars, wine bars and cafés available offering varying cuisines of mostly high standard. Overall the Sofitel Gendarmenmarkt is an excellent base to enjoy the wonderful city of Berlin and I have no qualms in recommending it or staying again.
Located in Mitte, Sofitel Berlin Gendarmenmarkt is next to popular attractions like Galeries Lafayette and Gendarmenmarkt. This 92-room, 5-star hotel welcomes guests with a restaurant, a 24-hour health club, and free in-room WiFi. It's in central Berlin and also a short walk from Checkpoint Charlie Museum and Brandenburg Gate.
This hotel serves as home to a bar, along with a restaurant that specializes in regional cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
All of Sofitel Berlin Gendarmenmarkt's 92 air-conditioned rooms provide minibars, free newspapers, and free bottled water. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.
At Sofitel Berlin Gendarmenmarkt, guests have access to a 24-hour health club, a sauna, and free WiFi in public areas. Valet parking is EUR 15 per day if you plan to drive, or hop aboard the airport shuttle for EUR 95/125 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include conference space, free newspapers, and laundry facilities.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1339 reviews