Novum Select Hotel Berlin Gendarmenmarkt4.0 out of 5.0
Recent guest reviews
The location of the hotel is perfect. It is classed as Mitte and that's exactly where it is. So many of the top places to visit are within ten to fifteen minutes walking distance. It is close to two U Bahn stations which link with both S Bahn and other U Bahn trains. The first impression of the hotel was soured by the rude and unhelpful receptionist. It was late at night (23.00h ) when we arrived but she was rude, brusque and unhelpful. Everything we asked for ( e.g extra room card) was replied to with 'Ask in the morning'. The room itself was a Queen room. It was very small but the bed was comfortable. Not much room to move around at either side of the bed. The bathroom was quite spacious in comparison! The room was generally clean although there were a few marks on the duvet covers. Towels and soap dispensers provided. There was a safe, small fridge and air con and the TV was replaced during the four nights we stayed there. I had emailed ahead and asked if the rooms contained tea and coffee making facilities. I was told that coffee machines were provided and kettles could be obtained at reception. No coffee machine and when I asked for a kettle on the first night I got the same unhelpful reply from the rude receptionist " Ask in the morning!'. The day staff were much more pleasant and helpful and helped us to buy Berlin cards. The kettle was delivered to the room by the end of the second day on a tray but without cups. I had to go and ask for these. This is something that could so easily be rectified. One evening there was no hot water for a shower after a day's sightseeing and the response was they didn't know what the problem was. It was fixed by midnight. There was free Wifi but this had a tendency to drop out easily. We didn't have breakfast there or use the bar ( there's a Supermarket around the corner where it was possible to buy fruit, yoghurt and fresh pastries. Opens till midnight. I've stayed in a Novum Style hotel before which was much better but this deal ( booked through Agoda) cost £200 for two people for four nights. As the title says, it does what it says on the tin!
We were really worried cause we decided last minute this vacation and was hard to find something else different from hostels. We had a promotional price,the room was really clean and comfortable.the position is really in center,you can reach Postdamer Platz walking 10 min. You can leave your luggage in the hall at the reception at check out if you have still time to visit Berlin.
Fantastic location in a trendy part of town and in walking distance to many major sights as well as shopping, bars, restaurants and public transport. Hotel is clean and offers everything you would expect. Staff are friendly and helpful and desk is manned 24 hours.
This is a good alternative if you want to spend time in the centre of Berlin. Well designed, clean, nice big rooms where you can work, well educated staff, relaxed breakfast. A bed to die for.... Unbelievable cheap if you are lucky to visit Berlin "off season" (it is off course never off season in Berlin). What I mean is that you can be lucky if you book early and get a fantastic price. I like strong hotel competition in big cities... I even took an extra night here because the whole hotel is a well greased harmonic machinery that put me in a good mood. Four plus stars.
The staff were welcoming and helpful upon arrival. they also gave us a few good suggestions on where to eat out at night. Good travel links as right outside a U-bahn station. close to popular toursit spots too. Room was clean, a good size and despite being on a busy road when the windows were closed the room was silent and easy to sleep in. Overall a great stay and would stay here again if ever in the area.
Arrived after being lost in Berlin for a hour and getting caught in the rain to be welcomed by a lovely receptionist whose smile and words warmed us up The room wasn't ready as we arrived by 12 but we were allowed to leave bags The hotel is centrally located and close to the U6 line The rooms are clean and modern No tea or coffee facilities tho? There is a supermarket around the corner open till 23.30 so we stocked up on supplies The beds are comfy so comfy that my wife is currently snoring her head off lol So in short Great hotel for a great price and would defo stay again
Very centrally located hotel. Basic room ( comfort double) but adequate and cleaned daily. Little on the noisey side being right on a main throughfare but for the price nothing to complain about at all. Nice and heplful staff on the desk too. Hard beds tho
I stayed for three nights on a business trip in April 2017. The hotel is very conveniently located close to U-bahn station Stadtmitte. There are plenty of restaurants within walking distance. The room was on the second floor facing Leipziger Strasse, a rather busy street. The noise was not particularly disturbing, but light sleepers should probably request a quieter room location. The room itself was spacious enough with a wardrobe, safe and a small fridge, no mini bar. The room was air conditioned and had electrically operated blinds outside the windows. The bed was comfortable, I slept very well during my stay. The breakfast was very good but rather expensive. To a celiac like me there was gluten free muesli, bread and crackers available on request. The staff was always friendly and professional. I would certainly stay again should I visit Berlin again.
We stayed here for five nights at the beginning of our trip. Our room faced the courtyard and was extremely quiet at night. We chose not to get breakfast as you can eat quite cheaply in Berlin. I would stay there again.
Clean but the outside rooms are quite noisey with the traffic from the main road. Best to be inside in a garden facing room. We had a few issues with bin not getting empty and things not replenished but as soon as we mentioned it at the front desk, it was immediately taken care of.
Located in Mitte, Novum Select Hotel Berlin Gendarmenmarkt is within a 5-minute walk of Gendarmenmarkt and within 15 minutes of other popular attractions like Checkpoint Charlie Museum. This 134-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a computer station. It's in central Berlin and also a short walk from Galeries Lafayette and Potsdamer Platz.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Novum Select Hotel Berlin Gendarmenmarkt's 134 soundproofed rooms provide refrigerators, laptop-compatible safes, and phones. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
At Novum Select Hotel Berlin Gendarmenmarkt, guests have access to free WiFi in public areas, a meeting room, and a computer station. Self parking is available for EUR 19 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and a gift shop.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 771 reviews