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NH Berlin City West

4.0 out of 5.0

Recent guest reviews

This hotel is located close to the western city centre. Kurfürstendamm and Zoologischer Garten are about 2km away. The staff is really pleasant and courteous. We booked a standard double room. It was clean and simply equipped. But we only had a very small and time-worn bathroom.

I would've given them 5 but lack of aircon and the pillows really let them down! Even after I asked for 2 more pillows they were still awful. They are full of air and kind of deflate when you put you head down and they move around a lot. Because of these 2 issues my sleep was not as comfy as I'd have liked. Other than that the room was big, very nice breakfast with a huge array of choice and the staff was very friendly and responded quick to requests. Didn't really use the bar but there is Eggers steakhouse just down the road which was brilliant for dinner and winding down after a long day exploring Rome with the missus. Getting there was easy from the airport, caught a bus to Rudow which took about 10mins and then caught the U Bahn to Berliner stabt. Until they change the pillows I may think twice of returning as there was a fan in the room and you could open the window wide.

I used this hotel on a business trip, it sits right in the middle of West Berlin, close to Zoo. Friendly staff, nicely renovated, still the old 60's building that once was shines through in this hotel. Coarse concrete, a blind (closed and not to be opened) closet in the room. I wouldn't have mind, if it were not for the premium price I paid for the two nights. For the rest, everything is fine: fast check in, new and soft beds and nice furniture.

Positive: -Safe and convinient district -Renovated modern room -Pleasing hotel staff Negative: -No aircondition in the room !!! Summer in Berlin is same hot as everywhere.There was only a small fan ! -Price pp breakfast was 30% the price of the room.

I treated my girlfriend to a trip to Berlin zoo and this was the closest hotel and we had a little city break, it was lovely and the staff were amazing and very helpful on suggestions on where to eat.

I booked this hotel for one night. Directly in the room I turn out and go to receltion. This 4*hotel standard room is with furniture from 70s without air condition. This was the firsr time I leave directly from hotel to Ibis 2*hotel which has a aircontion. I so sorry but in 2017 to be 4*hotel in Germany without aircobdition van not be 4*hotel anymore.

Do not come in this hotel during summer time because in the rooms (except 8th floor) there is no air conditioning. Today in Berlin is 31 Celsius so you can imagine inside a room in full sunshine! Rooms are very simple and bathrooms need a renovation. Normally NH are nice hotel but this one is not, and definitely it is not a four star hotel. Positive side are the breakfast and the young team that is professional and quick in supporting any need.

Overall quiet ok for a Business Trip, it was clean, room was well prepared, nothing was missing and the location is within 3 minutes walking distance to a Subway Station. In order to visit the highlights of Berlin you need to use the subway anyway.

Very friendly and service-minded staff. Excellent location only a couple of minutes walk from U-Berliner Strasse - with the U7 and U9 metro lines. Three metro stations to the shopping boulevard Ku'Damm. The corner room I stayed in was very comfortable, I enjoyed staying at this hotel.

The room that we booked had good disabled access Very spacious with plenty of room for the use of a wheelchair and a walker roller Spacious bathroom with roll in shower - shower seat to low to use but managed to have a shower whilst sat on the toilet Sturdy grab bars and rails around the toilet (be careful not to position the rail upright as it is too heavy to remain and is likely to hit you with great force) A very good hotel with friendly, helpful staff Breakfast is good with a wide variety of options, buffet style - great coffee served to your table Good value and would definitely use this hotel again when visiting our friends in Berlin!!!

Room options

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite

Full 1 | Sleeps 2

Superior Room, Multiple Beds (New Style)

Full 1 | Sleeps 2

Superior Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 659 reviews