Mercure Hotel Berlin Mitte3.0 out of 5.0
Recent guest reviews
Very good hotel. Nice and clean rooms. Friendly personnel, especially a short-haired blonde girl on the reception (sorry for not asking her name). She was very kind and friendly. All in all - a very good place to stay. The only drawback is the lack of restaurant, but it is ok.
Really nice hotel! Absolutely cracking place in Berlin, about 30 seconds walk to the U-Bahn... from there the world (or Berlin) is your oyster! The only thing we weren't made aware of is the fact you are asked to give over a credit (not debit) card in case of extras so they can be charged.. if not it's 50 euro deposit! Unfortunately, me and my partner were robbed in Alexanderplatz after we landed, spent all morning in the police station / had our passports, all of our euros and purses stolen and the receptionist was happy to let us not do that. We stayed in room 103 which unfortunately the door did not lock in, when we realised it was too late (and a bank holiday so the technician could not come out) so we did stay in a room that didn't lock, some staff were nice others a little useless, when we reported the door as broken one receptionist told us to just pull it harder..admittedly there wasn't much she could do (and I don't want to sound picky! But some wouldn't be happy to stay in an unlocked room overnight.) fortunately the next morning the receptionist was more than happy to change our room and there was no fuss. The rooms are very nice, very suitable especially as we only really used it for sleeping as we're out in Berlin for most of the day/night. Very clean, very friendly and good English speaking staff! We didn't pay for breakfast but it is 15/16 euro pp. we went into Alexanderplatz and got 1.50 euro hotdogs for brunch and bought snacks. We would love to stay here again if we return back to Berlin!
I don't think I've ever been to a hotel with so many consistently friendly and helpful staff ! Everyone was helpful, but I must single out Phillip, who checked us in and who was brilliant.It is a clean comfortable hotel, fairly basic and small (no gym or pool) but ideal for a city break. I was pleased to find a kettle in my (superior) room. There were temperatures up to 30c while we were in Berlin and although we had the air con on because of the shape of the room (it is over the door but the bed is tucked round the corner because of the bathroom) we were still hot in bed, but I think that was just the way it is in hot weather. I had researched some restaurants but unfortunately the nearest ( a traditional German place) was 25 m walk, but we soon discovered the U Bahn and nipped to Potsdammer Platz for dinner after that...so easy! Very convenient as Gleisdreieck station is 2 minutes walk and you can get everywhere on the U1 and U2 lines.
Visited within a group of 6 friends for a three night stay to see Berlin for the first time. Situated in a quiet area of the city it was a comfortable walk to the Reichstag or direct in to the centre of the city. If time was of the essence then there is an underground station directly across the road where frequent trains would take you direct to Alexanderplatz in about 10 minutes. The hotel was very clean and well presented. The rooms were comfortable , well equipped and with an excellent bathroom. Cannot comment on breakfast as we did not use this facility being early on the road each day. Throughout our stay the staff without exception were extremely welcoming and always willing to help - a real credit to the hotel. In summary the hotel proved a very good base for our visit and I would not hesitate to go there again.
In a quiet location on the edge of the city centre. Very close to the U-Bahn so it was easy to get to anywhere in Berlin in minutes. Potsdamer Platz a short walk away. A very comfortable and clean mid-range hotel with good facilities and friendly staff. We had a late flight home but it was no trouble to leave our bags in the hotel all day to enjoy this wonderful city unencumbered.
Usual standard expected from a Mercure Hotel and were staff excellent and very helpful Hotel very close to underground line U2 which connects directly to all the local tourist attractions, shops and mainline stations Rooms spacious clean and well equipped Great selection of breakfast food to suit all tastes and again staff very helpful and friendly The selection of drinks in the bar was good and Ismall was very efficient and welcoming to everyone.
Quite friendly and helpful staff.. ok, they're not really friendly but they're helpful enough. The rooms are nice enough and there is some noise from the nearby trains but it shouldn't stop you from sleeping. The location is fine for getting to the main places. Also, the park nearby is great for running.
Love this hotel in a quiet area. Station just accros the street, where you can travel both north, south, east and vest, so very quickly to get arround. The nicest staff, good room and the best beds, no crack in the middel. Very clean. Very good breakfast buffet. Safe parking on the street, but parking garage next to station. And now saftybox in rooms :)
Stayed for 4 nights and had a great stay. Proper clear Room and great breakfast. Close to public transport and Nice local restaurants. Friendly staff and private carpark. We will be back next time we visit Berlin
Nice place to stay for some days very pleasant and helpful staff very, very good breakfast, and for those who travel with children hotel has a small lake with gold fish in the inner part of hotel right on your way to breakfast area. all the children were there.
- Close to Checkpoint Charlie Museum and Potsdamer Platz
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour business center
Located in Diplomatic Quarter, Mercure Hotel Berlin Mitte is within a mile (2 km) of popular sights such as Checkpoint Charlie Museum and Potsdamer Platz. This 120-room, 3-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Located in central Berlin, the hotel is also near Brandenburg Gate and Reichstag Building.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
Mercure Hotel Berlin Mitte's 120 rooms are recently renovated and provide private yards, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, phones, and desks.
Guests of Mercure Hotel Berlin Mitte enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. You can take advantage of free offsite parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a computer station, a library, and free newspapers.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 791 reviews