Hotel California am Kurfürstendamm4.0 out of 5.0
Recent guest reviews
We had a very nice stay at a comfortable, clean and quiet hotel. Very good location , clean neighbourhood ,decent breakfast , proper service. I definitely would stay at Hotel California am Kurfurstendamm again. There are so many nice restaurants around. Close to U -bahn station from where you can access everwhere easily.
I stayed 4nights with my wife and daughter in the October half term on a sightseeing trip. Room was clean and comfortable although there were no coffee making facilities in the room. Hotel ideally located for sightseeing being approx 100 yards from underground station and opposite stop 1 on the yellow Bus round the city sightseeing tour. Ideally situated for all transport network and also many bars and resstaurants in the vicinity
The hotel is fine. Breakfast mediocre for the price. Check-in is very late at 1500 hours and even if there are available rooms the hotel is not interested to help the guests and one has to wait for hours for no reason at all. If one pays Euro 20 and then they give the room one has already for !. I think it is bad.
My wife got a large piece of sharp glass in her mouth when eating their fruit salad for breakfast. I cut my hand and bled when I handed it to the staff. The waiters removed the salad from the buffet but didnt find any more glass. Because they had never experienced it before they concluded that it was not their fault and they didnt even apologize, except for the nice receptionist. The hotel manager promised to contact us with some sort of resolution, but never did. Never have we experienced such a careless, arrogant and rude treatment. The hotel itself was ok but the so-called spa was a joke, no pool or hot tub. The food at the restaurant was so poor that all the guests were laughing to eachother.
I do not recommend this hotel to anybody! We stayed at hotel California am Kurfürstendamm during May 2017. On the first morning we realized that the safety box had been ribbed of from the cupboard and stolen (photo attached). We had left the room for a quick dinner last evening at 20-22 pm during which time it probably had happened. Person belonging to hotel staff visited the room before we left to the dinner and apologized that it was the wrong room. Later hotel explained that the person had come to check internet problems. We lost a considerable amount of cash, credit card and identification papers. The behaviour of the hotel personnel was very odd and avoiding during the handling of the matter and all our things were taken care very slowly and unfriendly. We were for example told that we have to call the police by ourselves. Only after a tough discussion the representative of the hotel called the police. Police was not able to solve the matter, since the hotel never delivered any video films of the time. The hotel did not compensate the cash, which the insurance did not cover. We did not even receive an answer to the letter requesting this. The service was bad and safety on a poor level in a four star hotel.
I got a good deal on this hotel and for that reason I have given it an average rating. I would not class it as four star, but nevertheless for the price I paid I had a comfortable stay. Did not have breakfast in the hotel and found some really good places nearby. Was looking forward to using the gym but was told that someone would have to come to let me in to have a look so decided not to bother as it seemed a lot of hassle. My room was clean, bathroom was fine - yes there was a cracked tile but I can live with that. And room temperature was fine. But I agree that reception staff could do with some customer care trying. Looking for a friend in another local hotel I was twice sent off in the wrong direction - in the rain - when a quick look on line could have saved me walking up and down in the rain ! Reception staff seem very young and service much better when the assistant manager was there!
Hotel is clean and well located, beds are good. That's it. If you get a good rate, why not. Otherwise not a 4 star hotel. If you looking for a romantic place for a week-end, not the right choice! The place has no charm and is worn out. If you are looking for a place for business (my case), not great either. I would not recommend to colleagues. Wifi connection was not working in my room. Had to go in the lobby. Mentioned it to the staff, but with no effect although I staid there 3 nights... Some basic training to the personnel is also needed starting with, "Hello", "thank you", "did you have a nice stay" and "good bye". All were missing...
The wi fi was the only decent communication at this hotel. Reception staff were unhelpful to the point of being rude. Any information had to be pried out of them like pulling teeth. As for the room it had seen better days and the bathroom minute. The sliding shower door was so narrow a large person would struggle to get in. Breakfast OK.
My travel agent booked this hotel, not me. This is an old-fashioned, out-dated, shabby hotel. I have stayed in better 2* hotels. My room was about as far as you can walk from the lift (ending in 27). It was like the sort of room students would stay in in the early 70s, although it did include a bathroom. There was no hot water, no room service, unless for alcoholic drinks, no tea/coffee making facilities, no minibar. After a long days travelling/flight delay etc., I couldn't even get a hot drink in the evening. There was a mis-match of furnature in the oddly-shaped room. If my friend sat at the chair at the table, there wasn't much room to open the bathroom door. The worst thing was the bath: it was walled in! leaving a gap to get into the bath/shower, but unfortunately, being slightly disabled, I couldn't get in the gap and so couldn't have a shower or wash my hair. I asked to change rooms, but was told they were fully booked. I seriously considered moving to another hotel, but couldn't afford it. The bed was comfortable, but the 2 pillows were so soft and floppy that they offered no support at all, and there wasn't a big, thick bath towel to put underneath them to lift them a bit. The breakfast room is on the 1st floor - with a different lift from the lifts to the rooms. It would have been nice if the receptionist had told us this, saving a fruitless search around the first floor rooms looking for the breakfast room. At least when we found it, there was a good view of the strasse. Speaking of receptionists, their English wasn't very good. They understood simple questions, but anything not as simple, they didn't seem to grasp. One receptionist was quite rude. After a day's sightseeing, I started dreading returning to my room. There is a really good little Italian restaurant nearby. Turn right out of the hotel, then first right again, I think. There are several places to eat very close. And yes, they do keep playing "Hotel California". I checked out, and thank goodness, I could leave, too. PS Why is this hotel called "California" in Berlin? It has absolutely nothing to do with California. The ground floor reminds me of an old-fashioned french hotel I stayed in, in 1970
We stayed here for 3 nights, it was very easy to find with it being on the Ku'dam. The reception was always busy but very helpful when needed. We booked a double room but it was just 2 singles pushed together. The room it's self was massive with the smallest bathroom ever!! Our room looked onto an internal courtyard which was never ever quiet even during the early hours. We didn't book breakfast but food was aplenty out and about. Berlin is a fantastic & vibrant city with lots to see and do, this hotel makes for a great base to enjoy all it has to offer.
- Walking distance to Kaiser Wilhelm Memorial Church
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Berlin City Centre within a short walk of Kaiser Wilhelm Memorial Church, Hotel California am Kurfürstendamm is within a mile (2 km) of other popular sights such as Berlin Zoological Garden. This 160-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. Located centrally in Berlin, it's also close to Brandenburg Gate and Reichstag Building.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All of Hotel California am Kurfürstendamm's 160 rooms are recently renovated and have an array of amenities, including minibars, safes, and desks. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
Hotel California am Kurfürstendamm offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 22.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, express check-in, and express check-out.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 1019 reviews