Best Western Hotel Berlin-Mitte3.0 out of 5.0
Recent guest reviews
Excellent value, walking distance to the major museums and the Brandenburg Gate , Reichstag and other Berlin historical places. Hotel staff hospitality is amazing.Next time I will visit Berlin I will stay in this hotel again.
My wife and I stayed at this Best Western Hotel for four nights from the 22nd June 2017 to the 26th June 2017. Upon our arrival and checking in at the front desk, I produced my Best Western Rewards card to claim my four night’s points only to be refused! I was told that unless I reserved on the Best Western internet site that my card was invalid! We were very tired from travelling so I decided to pursue the issue the following day. We were checked in and given our key to our room only to find it so small that even for a single person it would have been a problem! The room was listed as a Business Double room. At this point we just wanted to sleep and address the issue in the morning. We discussed the next morning changing hotels but decided to stay here rather than spend a day of our Berlin vacation looking for an alternative accommodation. The day before we checked out I once again brought up the issues that I had with my Best Western Rewards card with different front desk personnel, who agreed that rewards should be issued for my stay but never offered to rectify the problem! I did not pursue it any further. The room was so small that we were unable to open one travel case, let alone 2 cases and move around in the room. Please see attached photos. We actually wondered if Best Western was aware of these issues confronting ourselves and other travelers. The curtains in the room were dirty and stained and the carpet was grimy and disgusting. The beds were fine and house keeping kept the room as clean as they possibly could. Very quiet at night and sleep quality good. The buffet breakfast was adequate but no matter what time you had breakfast whether it was as soon as they opened or later in the morning the hot food was always just barely warm and hardly edible. Good location near everything but there are much better options.
I've been there with a colleague for business reasons. The first day while we were having breakfast someone stole our wallets in the hotel room. The staff did absolutely nothing to confort us, on the contrary try tried to accuse us, we receive no help from them nor a kind attitude towards what we were going through. be careful if you stay there.
We stayed here during our visit to Berlin. It was clean, comfortable and has friendly staff. Food options for breakfast were great. There was laundry service available. The location was great for catching the bus. Several close restaurants that had great food. Would definitely return.
Ideal for visiting tourist attractions such as Brandenburg gate , Berlin Wall, museums, checkpoint Charlie or stroll in park. Helpful and friendly staff. Comfortable bed/room. Hot water. Good breakfast
Lovely hotel, very friendly helpful staff too. Good location very near the main train station. Arrived early not expecting to be able to check in but the room was ready which is always a bonus. The room was very clean and comfortable and although it was near the main road it was extremely quiet. The breakfast was well worth the price too, loads to choose from and set us for the day!!!
The hotel is close to the train station and to the centre of Berlin. Breakfast was fantastic and a large variety to choose from. Noticed there was no toaster to toast bread.There was no bar fridge in the room which I thought was inconvenient as the days were hot and we needed to cool our bottles of water. Friendly staff at reception kept our bottles in a fridge near the reception. There is a patisserie directly across from the hotel and a nearby convenience store to pick up snacks and drinks. I would stay here again.
Nice room, good deal, clean made bed, hot water (shower was a little small, but can't complain for the price), clean bathroom. If you're just looking for a place to crash, this is a fantastic offering.
To repeat what others have written: great location if you like walking to many of the major sites; 5min walk from a plethora of public transportation options if you don't. Easy to get to from Tegel airport - TXL bus and <10min walk (get off at Charite-Campus Mitte stop on Luisenstrasse) or connect from TXL bus to Bus 147 and you're practically at hotel doorstep. Friendly, helpful and efficient staff. Housecleaning could have vacuumed the room more often. As others have noted, room on the small side but we were lucky enough to get a room facing the front of the hotel and these seem to be a bit bigger. Also meant we had a bit of a 'view' and weren't facing the WWII bunker-turned- art museum across the alley. Room had a small work desk and coffee/tea making facilites. In-room safe won't fit laptop. Toilet has it's own door but nothing separates the room itself from the shower (great water pressure and hot water) so you better be comfortable with yourself and your partner if you stay here. Only reason I did not give the hotel a 5-star rating is because the rooms lack a mini-fridge. This would be enormously helpful to those not wanting to fork over 12 euro per person for breakfast or to those wanting cold drinks during the occasional summer heatwaves. There are a few restaurants and cafes in the immediate vicinity of the hotel but they didn't seem anything to write home about. Of course, the further out you wander the more options you have. There's a Lidl supermarket 5min walk around the corner on Luisenstrasse. And here's somethig I did not see mentioned in previous reviews which helped us out on one occasion: a couple of minutes walk from the hotel, close to the corner of Schumannstrasse and Luisenstrasse, there's a Dominos pizza outlet which is open till 24:00. Not what you'd want to eat in Berlin but handy to have if you arrive back at the hotel late after a long day of sightseeing.
they offer a very good quality and the price is not expensive. it is very confortable, the staff is really helpful, and very good located, easy to go everywhere in the city. they offer good rates out of peak season/weekends
- Walking distance to Reichstag Building and Madame Tussauds
- Free WiFi in rooms and public areas
- 24-hour front desk
Best Western Hotel Berlin-Mitte places you in Mitte, within a leisurely stroll of popular sights such as Reichstag Building and Madame Tussauds. This 102-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby. Located in central Berlin, the hotel is also near Brandenburg Gate and Checkpoint Charlie Museum.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. At the end of the day, unwind with a drink at the bar/lounge.
All of Best Western Hotel Berlin-Mitte's 102 recently renovated rooms provide coffee makers, free newspapers, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Rooms also include phones.
Guests staying at Best Western Hotel Berlin-Mitte enjoy free WiFi in public areas, free newspapers, and a TV in a common area. Self parking is offered for EUR 15 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 617 reviews