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Best Western Hotel am Spittelmarkt

3.5 out of 5.0

Recent guest reviews

The location of this property was in a perfect area and the staff were pleasant and very helpful! The room itself whilst quite small it was spotlessly clean. I was surprised though that whilst we were staying for 4 days, the housekeeping staff made no attempt to clean our room or ask for empty bottles. That said, I should probably left them outside the room myself! The breakfast was good but a little overpriced and unfortunately this was the only meal you could have at the hotel. All in all though, I would not hesitate to return. :)

Nice hotel - close to down town Berlin. But I was surprised to realize that Best Western Am Spittelmarkt charges you 12 Euro for breakfast. Make no mistake: the breakfast is very good and the variety is impressing! But: we are dealing with the same uncertain price policy which has made the purchase of airline tickets a nuisance!! The price tag is not the final price! What's next? Will you charge us for towels or bed linnen??? Stop the fuzz!!

Very nice hotel to stay in. Great location to explore Berlin. Helpful staff. Dependable cleanliness. Breakfast was basic but a great assortment of foods. My husband and I thoroughly enjoyed our stay at BW Spittelmarkt!

Only staying for 3 nights but hotel it's self is quite big but it's always clean and rosy house keeping do an amazing job! Made our stay more comfortable! Nothing is too much to ask, over all, comfortable and clean! Hair/body wash in the room, fresh towels if you want them, out of the city atmosphere but only a 15 minute stroll to most vibrant places!

The hotel was clean & tidy. The bathroom was clean with a great shower. Tv in the room. The air con was great. Close to the underground. Didn't have breakfast but the cafe opposite called cappuccino was great. Didn't find any bars near by but didn't really look to hard. Easy to get to from the airport. Don't get a taxi use the trains & underground. Closes underground is spittlemarkt, which is a 5 min walk to the hotel.

My teenage son and I stayed here for 3 nights on a room only deal. The room was slightly on the small side but very clean with a decent sized wardrobe and a good sized shower room. It was a bit too warm and the air conditioning wasn't very efficient (but we opened the window! ). The room had a kettle with tea and coffee which was great. We had breakfast at the café across the road for about a third of the price of the hotel breakfast. The location is very good - we walked everywhere. It's about 10 minutes to Alexanderplatz and about 15 minutes to Friedrichstrasse. The staff were very helpful and friendly. I would stay here again.

The Best Western is only 3 min walk away from the U2 Spittelmarkt. When you arrive, exit towards "Neue Grünstrasse" and turn right about 50m after exiting the station into Neue Grünstrasse. After about 3min the hotel is on your right. Straight on the corner where you turn is a great bakery cafe, which serves a few different breakfasts and has tables outside in the sun. We haven't had the breakfast in the hotel (it looked nice- but the breakfast room is in the basement) and it is much nicer to have breakfast in the sun... The room was average sized, very clean, beds comfy and had all you need (kettle, safe, hairdryer). The AC was very quiet, but very efficient. The hotel also offers lockers in the basement- in case you arrive early, or leave late. It was very quiet at night, and the area felt very safe- we would stay again!!

We stayed for a week bed and breakfast and i could not fault the hotel at all really apart from minor points like you had to ask for more tea and coffee in the room but they were available freely at breakfast so you can take extra from there or like us we brought our own, i would say this if you are british, with it being on the continent you will not get milk sachets in your room so we were already prepared and bought some from B & M. The bed was SUPER comfy, i slept like a lazy cat every night lol. Bathroom had a VERY powerful shower well its more powerful than mine anyway, a hairdryer, shaving mirror, normal mirror. There are a lot of complaints on here about how hot the rooms are, i did find this but the weather was warm while we were in Berlin and i found all buildings in the city to be overly warm, i am usually the first to be cold too, but there is heating and air conditioning in every room so we just kept it on low air con all the time. There is a tv in the room with mailny german channels, there is bbc world news or service i cant remember which, but we did have fun trying answer questions on the german game shows with my limited A level german. Breakfast consists of fresh fruit, cereals, fresh bread, sliced cold meats, cheeses, roll mops, bacon, scrambled eggs, sausages, boiled eggs, croissants, donuts, jams, tomatoes, cucumber, yogurt, even chicken nuggets and vegetarian pizza one day, also tea, herbal tea, coffee, juices. The hotel itself is about a 3-4 minute walk to the tube just around the corner. There is also a tapas restaurant straight across the street and a bakery on the corner where the tube is. You can hop on the tube at night to get to Alexander platz, Friedrichsstrasse, everything is pretty easily accessible, tube trains run around every 3-4 minutes during the day and 8-9 minutes later in the evening. There is a small bar in the hotel but it is actually part of reception desk so i didnt really see many people using it. There are also 2 computers in reception to use free of charge. I can highly recommend getting the Berlin Welcome card, we paid 46 euros each for a 6 day pass, covering all Berlin and Postdam, i ordered this online before i came out and we collected it at the airport so we were able to use it for travelling to the hotel straight away. I would definately use this hotel again.

The Hotel Best Western is the right choice for visitors who are searching for a combination of charm, peace and quiet, and a convenient position. It is a small, comfortable hotel, situated in the central Berlin. The staff offer an attentive, personalized service and are always available to offer any help to guests. The hotel is arranged with double lift. The hotel provides a Wi-Fi service. I enjoyed my stay in this hotel.

Pluses: A typical BW hotel and we liked almost everything. We always prefer BW hotels and this didn't disappoint us at all. The room was nice and cozy. The air-con and bed were awesome, resulted in a sound sleep at night. The hotel staffs were professional and helpful. The location was nice, with a nearby metro station, grocery shop and ATM booths (a private one next door, and a bank ATM within 5 walking minutes).There was complimentary tea/coffee inside the room. The closet was big enough for two of us, with a locker. The bathroom was spacious, and housekeeping was good. Minuses: We would love to have a refrigerator in the room to avoid storing things (for us, some medicine) in the refrigerator at the reception. A bigger locker would be much better. The shower was too small. There were few permanent stains in the bathroom and on the carpet, but those were very much unnoticeable unless you scrutinize. Though there was nothing to complain about the professional reception staffs (we received whatever we requested), friendly smiling faces would not hurt (it might be cultural differences as well).

Neue Gruenstr. 28 Berlin BE

Hotel highlights

  • Walking distance to Nikolaikirche and Gendarmenmarkt
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Mitte, Best Western Hotel am Spittelmarkt is a leisurely stroll from popular sights such as Nikolaikirche and Gendarmenmarkt. This 244-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Located in central Berlin, the hotel is also near Checkpoint Charlie Museum and Alexanderplatz.


Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM. At the end of the day, relax with a drink at the bar/lounge.


All of Best Western Hotel am Spittelmarkt's 244 rooms are air-conditioned and have an array of amenities, including safes, phones, and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus.

Property features

At Best Western Hotel am Spittelmarkt, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for EUR 15 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Junior Suite, 1 Double Bed

Full 1 | Sleeps 4

Comfort Room, 2 Single Beds

Twin 2 | Sleeps 2

Comfort Premium Room (Quiet Location)

Twin 2 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1680 reviews