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Best Western Hotel am Spittelmarkt

3.5 out of 5.0

Recent guest reviews

Wonderful breakfast, wonderful price, wonderful location. Close to check point Charlie and it is 10 minutes away from the city center by feet. I suggest it for a fast week end in Berlin or for a business trip!

First the rating is always based on your expectation from the place you visited. - 1st Location , its near the center and 2 mins walking from an underground station (spittelmarkt) on U2 line which is 2 stops away from Alxendar platz station which will take you wherever you are , also 1 mins walking to breakfast place (nice ) and also the other side of the hotel is a bar .. so the location according to the price is perfect. - 2nd - Room was ok , I think we had the smallest room available with enough space , queen size bed + desk , heating with perfect , hot water in bathroom was also ok ,, nothing to complain about . 3rd Service - we didnt use much room service in the 6 nights we spent , we had our room cleaned 3 times , but the only thing which was terrible , the lady who wants to change the bottle of water daily , she didnt care about the sign DONT DISTURB , she entered the room twice (2 different days ) after knocking although the sign was there ,, and thats a privacy issue , the housekeepers never did it ,, only the lady for the water bottles , I took one star for this . Price , was the cheapest in the area by far ,, if you are not into hotel facilities like pool for kids and all of this , you better take this hotel .. Thanks best western for the hosting , I strongly recommend the place , but be always dressed in the room in case the water bottle lady opened the door suddenly ;)

Stayed for three nights to sight see round Berlin. Hotel was very centrally located for what we wanted to see, Brandenburg gate, checkpoint charlie, and gendarmenmarkt, and the city bus tours leave from the market square as well. Our hotel room was a good size, with a small table & chairs to sit at, and bed was very comfortable, not soft as some have said. we had breakfast included in our deal, which had a great range of food on offer, hot & cold, but there is a great bakery opposite that serves breakfasts cheaper than the Hotel charges(€12) and lots off bars/restaurants nearby.

Please notice if you are check in to this hotel, 2 pm is the check in time. Eventhough we saw other people came in at 10 am and they were allowed to check in. The front desk ladies were not that friendly but they speak English. They will tell you to store your luggage in the locker room behind the breakfast area. every locker need a 1€ to get the key off, you get it back when you get your lugage. The rooms are small, it have 2 single beds that push together to make a full size bed. The best thing here is the shower, very strong stream and the water get hot fast. There is a towel warmer rack in the bathroom that is a plus. coffee and tea if you want daily, need to ask front lobby, housekeeping didn't fill those up. You lucky if the housekeeping replace your soil towels. Breakfast cost 12€ per person, so we went to Shafer around the corner from the hotel to eat that cost much cheaper and taste good. U bahn station is around the corner from the hotel, this is U2. Hotel location is very close to everything, one U Bahn ride to Gendarmenmarkt, 3 stops from Alexanderplatz. Definitely location is a 5 stars.

Almost Everything was okay, location is excellent and serviceable by the subway station less than 2 minutes away on foot. Breakfast was what you would expect, its in the -1 level. Staff were very friendly for the most part. Only issue for me was that instead of a large bed, i got 2 small ones next to each other which made me wake up one night stuck in the middle... Still, overall, its not a bad choice for the mitte area

Loads of information already about this hotel and we can echo it. We stopped for a week and found the room reasonable size, clean and staff great. Tea, coffee, hairdryer in room along with tv with 3 English speaking channels. Bed was large with a really soft but comfortable mattress. Only thing missing was a fridge. The booking out day great facility to leave your bags in a locker for 1 euro and you get the euro back as well. Didn't use the breakfast area but it looked nice enough. We used several nearby places one straight across the road another in the corner and 2 more within 150m. All great prices and really friendly. Within 100m of the hotel is the sub way for route U2, which was really easy to navigate and recommend it. The location was great for getting anywhere in the city. When checking prices this was £200 cheaper than others nearby and when we go back again will look a this one again.

Four of us flew from Glasgow to Schonefeld airport. We boarded a taxi right outside the terminal building and the €42 to the hotel took around half an hour. As it was only about 11am and we could not check in until 2pm we left our cases in lockers which cost a refundable €1 and went out to explore the city. The hotel is very central with a nice wee cafe across the road. The next day we did a city bus tour and it was only a fifteen minute walk along to Gendarmenmarkt to get this bus. The tour cost €22 per person and did all of the city sites. The rooms in the hotel were of a good size and warm. The bathroom was spotless and given that we only used the hotel as a base and were hardly in it, it was satisfactory. All in all we had a wonderful weekend in Berlin and I would certainly return to the Best Western again in the future.

This hotel is in an excellent location and easy to get to u2 line underground and travel to nearby tourist spots. The hotel itself though is basic but meets needs. There was a drainage smell every time the bathroom was used and no fridge which seemed ashame. The walls are thin with next door complaining about noise even tho we were speaking with each other at a normal volume. Feeling constricted in this fashion seems odd to me in a modern establishment given we were indeed speaking and not partying or being loud. I would probably stay somewhere else next time located in the same area. Place could do with a refurb or update.

I was in Berlin for long weeeken with one of my friend and booked this mainly because of location. And it was amazing, underground station was 5 mins walk away. And even all the main attractions can be walked from this hotel. Good few restaurants around for quick dinner when you are tired from all day activities. Breakfast was ok for my but my friend really missed a toaster which they didn’t have. Rooms were small than usual size but overall good three nights stay and very reasonable.

Arrived in Berlin on 27/11 at SXF airport. Used the S-Bahn and the U-Bahn to get to the hotel (cost around €4 each). The U-Bahn station is literally a two minute walk from the front door and right around the corner making it so easy to get to the city centre. Booked this hotel as part of a package deal and when we arrived, staff were very helpful and have a vast understanding of English and told us how to get to our rooms. There is a lift just around from the reception desk or stairs around the other side. However we had to pay a ‘city tax’ when we arrived which was €17 so not too bad. Got to the room and it was very cosy but very clean. Perfect for what we needed. Looked as though the bathroom had been refitted as tiles were immaculate. Bathroom was small with a tiny shower but again, was all we needed as we hardly spent any time in the room. The tv has a good selection of channels such as CNN and Comedy Central. The hotel offers breakfast from 6.30am located downstairs in the basement but at €12 each seemed a bit expensive when there’s a very good inexpensive cafe right at the very end of Neugrüenstraße which serves pastries and sandwiches in which you can sit in or takeaway. As we arrived quite late we opted for a takeaway pizza and brought it back to the room. There is a bottle of water in the room but there is a charge of €2.50 to drink it so would stay clear if possible. The hotel has a readily available map on the reception counter which has been very helpful to us during our stay. We checked out before 11 on our last day and as our flight wasn’t until late we left our luggage in luggage lockers in the basement. Very handy not having to drag your bags around the city. This cost €1 to lock the door but you get it back at the end. Overall I would stay at this hotel again and would recommend it because of its central location, price and walking distance to Alexanderplatz (for Christmas markets).

Neue Gruenstr. 28 Berlin BE

Hotel highlights

  • Walking distance to Nikolaikirche and Gendarmenmarkt
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in Berlin City Centre, Best Western Hotel am Spittelmarkt is a leisurely stroll from popular sights such as Nikolaikirche and Gendarmenmarkt. This 244-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Located in central Berlin, the hotel is also near Checkpoint Charlie Museum and Alexanderplatz.


Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM. At the end of the day, relax with a drink at the bar/lounge.


All of Best Western Hotel am Spittelmarkt's 244 rooms are air-conditioned and have an array of amenities, including safes, phones, and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus.

Property features

At Best Western Hotel am Spittelmarkt, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for EUR 20.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Junior Suite, 1 Double Bed

Full 1 | Sleeps 4

Comfort Room, 2 Single Beds

Twin 2 | Sleeps 2

Comfort Premium Room (Quiet Location)

Twin 2 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1788 reviews