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A&O Berlin Hauptbahnhof

2.0 out of 5.0

Recent guest reviews

We had a weeks holiday in Berlin and this was the first time we had stayed at an A&O hotel, great value, great position, great service, when we saw our room with its amenities we could not believe what we got for our money, and if you are fortunate enough to have Heinrich greet you when you arrive, it was hard to believe after the service we received from him that we were checking in to a hostel hotel, and all the staff were always ready to assist. Will certainly go again but I was told dont come in the summer or during school holidays as it does get pretty lively and as we are both of retirement age I dont believe we could handle it.

This hostel/hotel was actually better than I expected. Check in was quick and the rooms were clean and fairly spacious. Shower was good with water that didn't change temperature and you could request new towels from reception if you wanted. Beds were comfy and there's a big window in each room so lots of natural light. It is about 5 minutes to hauptbanhof, there isn't really anything to do round the hotel but the food/drinks/coffee in A&O are reasonably priced and the rooftop bar is cool. There's a späti just down the road which has good rolls/beers/coffee too. Not many negatives.. I probably wouldn't travel here on my own - it's very big and very impersonal and so is probably quite hard to meet people. Staff seemed okay, not overly friendly nor rude. I'd definitely stay again though - very good value for money.

I have travelled a lot, including staying in hostels, but this felt a little different. To start with positives, it was cheap and check in for me was efficient. The main issue I have with this hostel was that people were checking into the dorm literally all night long- people arriving at 5am for example, waking and showering at 3:30. Very awkward. I HAVE stayed in dorms before, but there is normally some sort of ettiquette at night. Beds were unsheeted, except for some that were, it felt random. people were sleeping on unsheeted beds. Really? I understand cheap, but that is going to far. I think sheets needed to be paid for, we were not told. The room itself was clean. The other issue I have is the location- it is not actually at the Haupbaunhof, it is maybe 500 metres walk. Not too far, for sure, but not as central as might be hoped. Many many hostels in Berlin ARE very close to S or U bahn stations. Also, the area itself is residental, no bars or shops or places to get food. I think that this hostel suits people who are changing trains overnight and need to crash for a few hours, maybe, but I wouldn't recommend this as a place to stay if you are on holiday in Berlin itself. One advantage is it is very close to the WONDERFUL Va Bali Spa. :)

We booked last minute and hotels in the core we're uber expensive We had never stayed in a hostel/hotel before and didn't know what to expect Pluses - it was clean! Staff very nice and super helpful. Breakfast is 7 euros for pretty decent selection and quality. Rooftop bar plays great music and drinks were a steal, terrific bartender who made delicious cocktail Minus - it is basic, if you want a lot of frills, this isn't for you If you just need a clean place to lay your head with good transportation links, this is great value for money

It’s a very simple hotel, we found it perfect for our needs as we spent most of the time being tourists... The room was nice, although tiny, I’ve seen cleaner bathrooms in my life. But overall it was a very good experience - located few minutes walk from the main station, nice staff, ok bar, it’s Berlin!

Stayed here when my plane was cancelled. Rooms are clean, staff nice but confused. However, the Walls are paperthin and large groups of young people in the halleay.Got 20 minutes sleep. Even if there was no groups it would still be horrible because everytime someone opened A door or walk pasted it felt like they were walking just next to you.

I was in a shared room for 8, which was surprisingly spacious. Beds looked very basic, but were in fact very comfortable.Lockers provided, and padlocks can be obtaned from reception for a 5 euro deposit. The room was clean, as were the shower room and toilet, and they were cleaned daily. Wi-fi was fast, and plenty of power points for charging mobiles etc. A busy hostel, with guests ranging from pensioners right down to babies. Staff were really friendly and helpful, reception was manned at all times. Chck in was fairly quick, and check out just a matter of putting your keycard in the box provided. Reception area nice & bright, with childrens play area, and pool table at one end, bar at the other.and there's a garden for smokers.The hostel's well within walking distance of Berlin Hauptbahnhof (I'm disabled & use a crutch to walk, I managed it no problem) Also close enough to walk to Brandenburger Tor & Reichstag. Breakfast a bit expensive at 7 euros but in saying tht, you could eat as much as you liked. I didn't visit the rooftop bar, so can't comment on that. My only complaint is that there was no cover in the garden, for smokers, although there were plenty benches & tables, and ping pong table.

If all you're looking for in a hostel is a relatively cheap place to sleep, then this hostel is for you, as the rooms are the hostel's greatest strength. The rooms are spacious and bright, and unlike many other hostels, come with moderately priced en suite showers/toilets, which are always a huge plus. Even in a shared dorm, which is what my group had, there are ample facilities for all, including lockers and fast wifi too, so no complaints there. But anything further, including the hostel's own facilities, is where the cracks begin to shine through. The breakfast offered by the hostel is overpriced compared to many others we visited on our trip, at seven euros per head, and when we arrived close to its end, the staff glared at us and hovered around like vultures, waiting for us to leave. This staffing problem also ties into to the hostel's biggest flaw overall: the lack of staff. During our stay, and on a saturday night, the hostel's sky bar: one of its main attractions, was closed for no reason other than lack of staff to man it, and because the reception is staffed by one (sometimes two) staff at any given time, trying to buy drinks is a near impossibility as you are always waiting for a new arrival to finish their 30-60 minute check-in process. Check-in, by the way, was also by far the longest and most unnecessarily tedious check-in of any hostel we visited, with multiple forms of ID required and multiple forms to fill out, on top of the usual booking confirmation and deposits that are standard amongst hostels. So yeah, overall, while the hostel does excel in its core job: to provide cheap facilities for travellers to sleep/wash in, its location is mediocre compared to central Berlin (although very close to a train station/the Reichstag building) and its customer service and staffing are a big issue. An okay and serviceable hostel, but with several flaws that need ironing out.

I can understand young people and groups of teenagers chose this place to stay. However, for people looking for slightly more quality, this is not the place. The staff is unfriendly, almost rude, and the main advantage, which is to be a few blocks from Hauptbahnhof is really unimportant. In a city wher epublic transport works fairly well, you can find much better alternatives a couple of Tram or U-bahn stations away. I would simply not recommend staying here unless really there is no other alternative available and you want to be 5 minutes walk from HBhf.

This place is more of a hostel and not a hotel. The place was filled with young crowd when we arrived and was noisy. It did not give us a feeling of a family hotel where you can stay with children. Receptionist was surprised that we are staying with a kid and sharing bed with her. We booked the hotel based on their policy which quotes children are welcomed. We also mentioned about this in our special message to property while booking. Apparently as per him it was legally not allowed hence he had to give us a bigger room with bunk bed for kid. We were told that room could be given only at 3 pm. Since we had only a day in Berlin and had a flight next day morning, we had to leave our luggage at their locker for a price of 12€. We returned to the hotel at midnight just to catch some sleep. The room was neat and tidy and we had a much needed sleep.

Lehrter Strasse 12-15 Berlin BE

Hotel highlights

  • Close to Reichstag Building
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Rooftop terrace

Located in Mitte within a mile (2 km) of Reichstag Building, A&O Berlin Hauptbahnhof is within 2 miles (3 km) of other popular sights such as Brandenburg Gate. This 300-room hotel welcomes guests with a bar/lounge and conveniences like free in-room WiFi and a rooftop terrace. Located in central Berlin, the hotel is also near Checkpoint Charlie Museum and Alexanderplatz.


Dining

For your convenience, breakfast is available for a fee. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 300 rooms feature desks. Guests can expect to find TVs and stay connected with free WiFi. Hair dryers are also included.


Property features

Guests of A&O Berlin Hauptbahnhof enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. There's free offsite parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, an arcade/game room, and a library.

Room options

Single Room

Twin 1 | Sleeps 1

Double Room

Full 1 | Sleeps 2

Quadruple Room

Twin 1 | Twin 2 | Sleeps 4

Family Room

Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 447 reviews