Clarion Collection Harte & Garter Hotel & Spa4.0 out of 5.0
Recent guest reviews
We had afternoon tea at the restaurant (the Tower I think it's called) yesterday. Service was poor, we were left waiting for ages, and ignored a few times when we wanted to get the bill. The toilets were dirty and the heating was so high that everyone was opening windows/drinking loads of water. Seemed like quite a basic thing to sort. However it was redeemed by the food, the cakes were lovely and the scones still warm. The sandwiches actually tasted fresh. So not the worst review and food-wise it was great, but there's a customer service issue that needs to be addressed before this place can score any higher.
The greeting at reception was not the most welcoming, no information about the hotel or area was offered, and it was not as if they were busy we were the only ones there. The rooms at the front of the hotel are right in the street and are noisy due to no double glazing. The room itself was big and had style and the dinner and breakfast buffet were very good so overall it was average. Windsor has some pretty areas but the shops all close early leaving just restaurants and night clubs, so not much to do after 5pm.
We stayed here for one night after flying home into Heathrow. The location of the front of the hotel is great and the reception staff were helpful. However, our room was in a separate guest house down a side street/ alleyway. I was not aware of this when booking. At night the alley was noisy with people on nights out (which you could hear in the room). The room had been modernised recently but was starting to show a bit of wear/ tear. Breakfast was an extra £10 per person. It was a self service buffet and very nice. The location is great but I would not want to stay in the part of the hotel we were in again. It was an average hotel experience for me. We would perhaps have a different experience in another room / in the main hotel.
This is right opposite the castle, so you can't miss it. Here on a two day course I liked the idea of staying here rather than Slough. The train station is right next door to the hotel and took approx 7 minutes. Imposing building with a bar/restaurant downstairs, the room was a little dated but very comfortable. Reasonable price for the size and quality, would stay here again.
Nice one night stay. Simple, clean accommodations. We chose a basic room which ended up being waaay in the back of the hotel which was actually in another building that you got to by passing down numerous hallways and through several doors. Very entertaining but we thought about leaving breadcrumbs so we could find our way back. The window overlooked some of the venting for the restaurant (I think) and so was a little noisy at times. Well-priced. They do have upgraded rooms with views of Windsor Castle. Breakfast was not included in our rate. Front desk service was good. Great location. If you are seeing Windsor, it is a great place to stay.
This Hotel was very welcoming,the staff amazing,our room was spacious,clean ,and restful , after the many flights to and from Heathrow became not so frequent at night,Breakfast buffet has a good choice ,the bar welcoming,the restaurant has a good menu,
We stayed here for one night. I was glad it was only the one. Location and as an outside view this hotel is great. However our room was dated, not very clean and terribly laid out. I certainly was not expecting to have to wash my hands in the enormous dresser type sink in the main room rather than the ensuite. Which was pretty grimy and tired. Whilst I understand old buildings are not the most adaptable having to set the kettle on the floor at the only available socket was inconvenient and let the side down health and safety wise. All in all I would not recommend this hotel at the price we paid.
My mother and I had a lovely afternoon tea. They catered incredibly well for coeliacs and the waiter was happy to bring more sandwiches and change the fish option. Fab view of the castle and walkable from train station.
Stayed here for one night with my husband. We took advantage of a special offer so didn't have a castle view, however, we were in the main building and had a large room with spacious bathroom. The bedroom was simply furnished and clean but looked a bit tired. The bathroom was nicely done but the area around the bath / shower was in a poor state. It looked like the tiles had been painted and then it had peeled along the tile lines and discolored. It didn't spoil our stay but we were really surprised to see this level of disrepair in a hotel bathroom. The staff were very friendly and helpful and we can highly recommend the restaurant. We had a wonderful meal and enjoyed sitting at the window overlooking the castle. It would be hard to find a better location in Windsor and we would definitely stay again.
We stayed at the Harte and Garter for 2 nights at the end of August. The location of the hotel is perfect..opposite the castle and in the centre of shops and restaurants. We opted for a summer stay saver where for£119 a night we would have bed breakfast and a 2 course dinner included. The room was quite small(number 115) and situated at the back of the hotel overlooking a yard centred around staff areas. The noise from early on a morning was quite loud. Breakfast was delicious and had plenty of choice. We were given a menu for dinner for select meals that were on our deal. Although the food was nice, there wasn't a lot of variation or choice on the menu...a couple of sea food pasta dishes or meat Mash and gravy with a very small portion of veg. Portion sizes seemed very small compared to other guests who were buying there food rather than on the deal. If I was to return I would opt for a room only booking as there is a weatherspoons(ideal for breakfast)a couple of doors down and a huge selection of places to eat around the hotel for dinner. The staff were all polite. Hotel could maybe do with being updated.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 1520 reviews