Insects crawling around the bedroom area and bathroom. Not enough towels for all occupancy. No utensils for the kitchen.
This hotel is Terrible! Hispanics are sitting with open doors running back and forth. Prostitutes are on site. The photos must have been on a day that someone cleaned hotel. ORBITZ would not refund the money for this room. Not a safe area! Do not stay in this hotel and do not book with ORBITZ! They do not support what they sell. The hotel booked to stay in was flooded so this was the room that ORBITZ put us there. AWFUL!!!!!
Didnt change the bedding at all i was there for 10 days n no one went to clean the room.
Great staff.. very friendly and helpful. And room was exactly as expected.
My experience was horrible! Room was dirty! Noise level was horribly loud. Hotel had several live in tenants that would hang by the entrance. Did not feel safe at all! Not recommended.
Located within a 5-minute walk of Northwest Arkansas Community College, Extended Stay America Select Suites - Bentonville is within 2 miles (3 km) of Tiger Stadium. This 121-room hotel welcomes guests with in-room amenities like kitchens, dining areas, and sitting areas.
Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Other amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
Extended Stay America Select Suites - Bentonville features free WiFi in public areas, express check-out, and laundry facilities. A stay here includes free parking. Dry cleaning/laundry services make packing light an option. Additional amenities include a vending machine and barbecue grills.
Insects crawling around the bedroom area and bathroom. Not enough towels for all occupancy. No utensils for the kitchen.
This hotel is Terrible! Hispanics are sitting with open doors running back and forth. Prostitutes are on site. The photos must have been on a day that someone cleaned hotel. ORBITZ would not refund the money for this room. Not a safe area! Do not stay in this hotel and do not book with ORBITZ! They do not support what they sell. The hotel booked to stay in was flooded so this was the room that ORBITZ put us there. AWFUL!!!!!
Please accept our sincerest apologies that your stay was not the exceptional one that we intended for you, Martin. We are known for our great customer service and cleanliness and are so shocked to hear that this was not your experience. We can assure you that we will reach out to our front desk staff and housekeeping team regarding the disruptive noises, odors and cleanliness. Again, we are so sorry that we failed to exceed your expectations, but we do wish you all the best in all your future travels
Didnt change the bedding at all i was there for 10 days n no one went to clean the room.
Thank you for your feedback. We are so sorry to hear that you were not made aware of our unique approach to lodging - that guests pay only for services and amenities they want. About the housekeeping, we include room cleaning service every 14 days in the base rate, but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping and our Linen Exchange program. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you back the next time you're looking for what we have to offer!
Great staff.. very friendly and helpful. And room was exactly as expected.
Thanks for the amazing rating and terrific comments! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
My experience was horrible! Room was dirty! Noise level was horribly loud. Hotel had several live in tenants that would hang by the entrance. Did not feel safe at all! Not recommended.
• Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed and encountered noise during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We wish you the best in all your future travels.
Thank you for sharing your experience with us, Cristeta. Please accept our sincerest apologies for the issues that you encountered with pest sightings. This is never the experience that we want you to have and we will forward these concerns to our pest control provider for proper action and resolve. Best wishes in your future travels.