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Sleep Inn & Suites Springdale

2.5 out of 5.0

Recent guest reviews

I have never been disappointed while a guest here. Staff is very committed to customer care and comfort. The management is very attentive. Breakfast is hot and varied, usually eggs, sausage, biscuits and gravy. The usual cereal, sweet rolls and bagels. Fresh fruit and waffles.

First off this is outr 4th stay here. We love this hotel. The beds are amazing and the rooms are usually very very clean. We checked in no problem. Got put on the 4th floor that was ok. Thought it was odd that when we went to sleep i itched all night long. I do mean all night to the point i woke my husband up to tell him i itched and couldnt stop. Got up to take a shower and noticed dog food by the bathroom door. They put us in a pet room. Im not sure why because we didnt have any pets. So i went on the website to look and they dont allow pets?? VERY ODD. I GUESS THE HOUSEKEEPER DIDNT CLEAN THE ROOM THROUGHLY. I CALLED DOWNSTAIRS TO LET THE FRONT KNOW THAT I HAD RED LEGS AND ARMS FROM ITCHING ALL NIGHT ALLS I GOT WAS AN "IM SORRY WE WILL CLEAN THE ROOM BETTER AFTER YOU CHECK OUT". UMMM OK WHAT ABOUT ME?? I GOT NO COMPENSATION AT ALL. ALSO WHEN WE LEFT THEY HAD NOT SALTED THE SIDEWALKS OR THE PARKING LOT. i FELL SO DID AN OLDER GENTLEMAN THAT MY HUSBAND AND 2 OTHER GUESTS HELPED UP . VERY DANGEROUS. AGAIN NO COMPENSATION.

Very nice and clean hotel. Helpful & courteous staff. Quiet. Many restaurant choices nearby. Only 5 minutes from Arvest Ballpark, which is why we were there. Good, hot breakfast with sausage, scrambled eggs, biscuits and gravy, fried potatoes, cereal, etc. For me the only complaint about b'fast is that it ends too early, 9am. Would definitely stay here again.

We were disappointed with the food, especially for the price of the hotel. No one was around to help with the food. Actually there were not many staying there. We ate half hour before breakfast was over. The gal came and shut the lights off in the food room right on the hour. Then without a word, she went and shut the TV off while my husband was eating!! :) It surprised him so much he didn't even say anything !! It was a lovely room to eat in but guess there was a limit on enjoying it??

We stayed here for one night while visiting the area. Room was okay but the breakfast was not worth eating...cold food and weak coffee. Also, we booked a king suite with a sofa bed, but when we checked in they informed us that if we used the sofabed it would be an extra $20. Unbelievable! We changed to a 2 queen room. We won't be staying there again

We enjoyed our king suite. Very relaxing. Hotel was full of kids running in halls for a ball tournament, and that was pretty loud. It did not happen in sleep hours though:) Breakfast wasn't great, but it exists. I will stay there again. Clean Easy check in Felt safe Coffee house and food options next door. Spacious suite. Easy highway access Out of the fayetteville hustle, but close to anything you want to do. Uber was offered with online reservation so it must be available in the area.

I had to cancel my reservation due to a severe case of food poisoning. I went to the doctor the day I was supposed to travel to my daughter's wedding shower & stay at the hotel hoping he could make me well enough to attend. Unfortunately there was no "quick fix" and my lab work left the doctor with no other option that to let me know it was medically not recommended I drive anywhere. After I left my daughter know I could not attend, I called the hotel to cancel the reservation and the lady who answered was very rude and told me I would have to pay for the room anyway. She said the cancellation deadline was 4pm and I called an hour late. I tried to explain I had just left the doctor and what had happened and she hung up on me. I even emailed the manager to see if he would reverse the charges and he never responded. Not only did I miss my daughter's shower...I also had to pay for a room I never used and be treated with total disrespect for my unfortunate situation.

Check-in guy was pretty slow. I can't imagine how slow it would have been without a reservation. The room was very clean and spacious. I have no complaints about the room whatsoever. The breakfast was the worst. There were ball games in town and lots of kids. They were out most everything and what the did have was semi cold. The gravy for the cold biscuits was so watered down you could literally drink it through a coffee stirrer. They were out of coffee/apple juice/fruit/etc and never attempted to replace them. Who runs out of coffee at breakfast and doesn't make more? I was in the lobby for an hour and went back to the breakfast area before I left to see if they had fixed the problems before I left a bad review and they hadn't. I still give them a higher rating because the room was great and that's what matters most.

This hotel was a surprise. The cost was reasonable, the rooms were very nice and the BEDS were wonderful. The Breakfast had great coffee, eggs and sausage, but the biscuits were microwaved making the hard as a rock. The gravy would not soften them. But that was the only problem.

This hotel was a very comfortable stay. The rooms are well cleaned. Normal hotel breakfast, not the best but it's free. Braum's within walking distance(yummy). Lots of fast food restaurants near. The staff was very friendly.

1056 Rieff St Springdale AR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Ozark Center Point Place, Sleep Inn & Suites Springdale is within 3 miles (5 km) of Arvest Ballpark. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Springdale, it's also near Tyson Foods Headquarters and Arts Center of the Ozarks.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Sleep Inn & Suites Springdale's 72 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

At Sleep Inn & Suites Springdale, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 85 reviews