Terrible check in personnel. Didn't understand the online booking information, demanded more information before letting us check in. Denied access to room on third night, said we had checked out when we did not. An all around horrible experience.
The staff are friendly and provide a great experience for travel with our fuzzy kids with no extra charge. With COVID-19 they don’t open the breakfast but they offer a package with breakfast bars and an apple. The place is clean and beds are comfortable
Didn’t like the fact that my premium room didn’t have the nicer towels like the website said or the fact we had to go get towels the whole time we was there. The Snack pack was nice. The pool was closed and the whole reason we pick red roof inn was for the outside pool. Bed was hard and small and the room was small
It was a good place. No restaurant near if you had to walk.
For the price is was fine. The breakfast isnt good.
Staff was great, however it smelled like smoke and mildew.
Hotel staff quick and friendly. Room needs updated. Pillow case had stain on it when we arrived. Told two hotel staff people and they both shrugged. Would not stay there again.
We didn't get to go, our car got stuck and we cannot go there and we didnt get to check in.
It was a very pleasant stay--our first at this hotel. The bed was great and the breakfast was very well done!
Quality Inn Bentonville-Rogers places you within 3 miles (5 km) of popular attractions like The Momentary and Walmart Headquarters. This 102-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.
Quality Inn Bentonville-Rogers's 102 heated rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.
Renovated in 2017, Quality Inn Bentonville-Rogers offers an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a TV in a common area.
Terrible check in personnel. Didn't understand the online booking information, demanded more information before letting us check in. Denied access to room on third night, said we had checked out when we did not. An all around horrible experience.
Dear GW, I am so sorry that you had this experience at Red Roof Plus Bentonville as I can assure you that it is not at all typical of of our check-in process. I will address this with our front desk staff to find out exactly what went wrong so that this type of issue does not repeat.
The staff are friendly and provide a great experience for travel with our fuzzy kids with no extra charge. With COVID-19 they don’t open the breakfast but they offer a package with breakfast bars and an apple. The place is clean and beds are comfortable
Thank you for your review of your stay with us at Red Roof Plus Bentonville! We're so happy to hear you enjoyed your time with us, and we hope to see you again very soon.
Didn’t like the fact that my premium room didn’t have the nicer towels like the website said or the fact we had to go get towels the whole time we was there. The Snack pack was nice. The pool was closed and the whole reason we pick red roof inn was for the outside pool. Bed was hard and small and the room was small
It was a good place. No restaurant near if you had to walk.
For the price is was fine. The breakfast isnt good.
Staff was great, however it smelled like smoke and mildew.
Hotel staff quick and friendly. Room needs updated. Pillow case had stain on it when we arrived. Told two hotel staff people and they both shrugged. Would not stay there again.
Thank you for taking the time to write a review of your stay. I am very disappointed in the customer service you received when reporting an issue. I can guarantee you this issue will be addressed so that this does not happen again. We hope to see you back, and give us another chance to make your stay the next time a much better one.
We didn't get to go, our car got stuck and we cannot go there and we didnt get to check in.
Thank you for reviewing your stay at Quality Inn Bentonville. We hope to see you again soon.