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Baymont Inn and Suites Fayetteville

2.0 out of 5.0

Recent guest reviews

When we arrive the staff was rude and when we entered our room they had no cups for water, bugs on the wall and bed bugs. it was really dirty and tried to accuse us for breaking items.

Just thought we would spend a couple of days in Fayetteville to relax.We couldn't find a door that opened from outside,we just used lobby door.The girl at the desk could have cared less about guest.Rooms were fine no real problems.

Goodlocation for U of A visit, very friendly staff, top of the line coffee maker'...outstanding motel coffee. Good continential breakfast. Neat room...

We like to the location and staff of the Quality Inn but we are starting to witness equipment issues that need servicing. The heating unit sounds like it is on it's last leg and it puts about 67% of what is should. There was also a loud noise above the ceiling in the bathroom which must have been related to equipment in the bathroom on the next floor. These are not normal sounds you would expect in a motel and should be addressed.

This hotel is convently right off of I 540. The staff is very helpfull and professional when handling any situation.

I stayed here when I was visiting the University of Arkansas. The hotel is literally right off the interstate, and only a mile or so from campus. The room was comfortable and included a refrigerator and microwave, but there was leftover soap in the shower. Also, when I arrived, the staff took some time to help me check in, but I was coming in late, and they were working in the back area. Overall, the hotel was convenient and perfect for the one night I was there.

Hotel was quite satisfactory. Beds were especially comfortable; I really slept well. Continental breakfast very "all right" nothing special. Very clean. Staff helpful. Poor quality TV reception even though on cable. Usual cathode ray TV one expects to find in this price range.

We had two nights reserved. Called the hotel to cancel at 11:07 a.m. on the day of arrival Friday 7th, since the people we were visiting unexpectedly had a vacant bedroom. The hotel refused to cancel, not even the second night, which would have been well within the 24 hours, despite a personal visit and several calls from us and from [...]. "Only the manager had the code to reverse the charges, and he was late coming in"....then, "He won't be in until Monday." On Monday 10th, "He had taken his 4 weeks vacation." But, [...]spoke with the manager at the hotel on Friday 14th; and he refused to allow any refund and charged for both nights in full. Judging by the number of cars there late in the evenings and early in the mornings, the hotel had few occupants those nights, so it's not like they turned people away. I also heard them quote a cheaper rate to another senior couple while I was standing there. We have stayed here in the past, but will no longer do so ever again.I did not want to rate the room, since we didn't stay there; but this survey wouldn't take the review without a rating in every category!

Service was great, very personal.

It was close to all my appointments, close to great restaurants, and the room and lobby, etc. were very clean and well kept. Staff was friendly, and ck. in/out times were fast.

Just what I expected for the price and for a Comfort Inn. They are always clean, well staffed, and professional. No problems.

The room was very clean; staff friendly and professional; I will definitely book this hotel again.

The Comfort Inn in Fayetteville was much larger than we had expected with a great king size bed, easy access for the handicapped. Nich view out the window and was on the ground floor close to side door we could enter and exit through to our car. Very comfortable room and bath. Enjoyed our stay very much. There were plenty of restaurants very close by. The desk was nice and large for us to use our laptop computer. Also close to Interstate that helped us get to our appointments efficently.

735 S Shiloh Dr Fayetteville AR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn and Suites Fayetteville places you within 3 miles (5 km) of popular attractions like Donald W. Reynolds Razorback Stadium and University of Arkansas-Fayetteville. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Fayetteville hotel are Randal Tyson Track Center and Baum Stadium.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All of Baymont Inn and Suites Fayetteville's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at Baymont Inn and Suites Fayetteville enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Microwave

Queen 2 | Sleeps 6

Guest reviews for Baymont Inn and Suites Fayetteville

Everyone (1) Couples (5) Business (5) Family (1) Other (1)
1

horrible hotel

Everyone

When we arrive the staff was rude and when we entered our room they had no cups for water, bugs on the wall and bed bugs. it was really dirty and tried to accuse us for breaking items.

By on Jul 4, 2017

4

expensive but ok

Couples

Just thought we would spend a couple of days in Fayetteville to relax.We couldn't find a door that opened from outside,we just used lobby door.The girl at the desk could have cared less about guest.Rooms were fine no real problems.

By on Jul 22, 2015

3

great getway

Families

Goodlocation for U of A visit, very friendly staff, top of the line coffee maker'...outstanding motel coffee. Good continential breakfast. Neat room...

By on Apr 6, 2014

3

equipment maintenance

Couples

We like to the location and staff of the Quality Inn but we are starting to witness equipment issues that need servicing. The heating unit sounds like it is on it's last leg and it puts about 67% of what is should. There was also a loud noise above the ceiling in the bathroom which must have been related to equipment in the bathroom on the next floor. These are not normal sounds you would expect in a motel and should be addressed.

By on Jan 27, 2014

4

time off

Couples

This hotel is convently right off of I 540. The staff is very helpfull and professional when handling any situation.

By on Nov 23, 2011

3

convenient to u of a

BusinessTravelers

I stayed here when I was visiting the University of Arkansas. The hotel is literally right off the interstate, and only a mile or so from campus. The room was comfortable and included a refrigerator and microwave, but there was leftover soap in the shower. Also, when I arrived, the staff took some time to help me check in, but I was coming in late, and they were working in the back area. Overall, the hotel was convenient and perfect for the one night I was there.

By on Oct 11, 2011

3

satisfactory place to stay

Singles

Hotel was quite satisfactory. Beds were especially comfortable; I really slept well. Continental breakfast very "all right" nothing special. Very clean. Staff helpful. Poor quality TV reception even though on cable. Usual cathode ray TV one expects to find in this price range.

By on Mar 8, 2011

1

be forewarned

Couples

We had two nights reserved. Called the hotel to cancel at 11:07 a.m. on the day of arrival Friday 7th, since the people we were visiting unexpectedly had a vacant bedroom. The hotel refused to cancel, not even the second night, which would have been well within the 24 hours, despite a personal visit and several calls from us and from [...]. "Only the manager had the code to reverse the charges, and he was late coming in"....then, "He won't be in until Monday." On Monday 10th, "He had taken his 4 weeks vacation." But, [...]spoke with the manager at the hotel on Friday 14th; and he refused to allow any refund and charged for both nights in full. Judging by the number of cars there late in the evenings and early in the mornings, the hotel had few occupants those nights, so it's not like they turned people away. I also heard them quote a cheaper rate to another senior couple while I was standing there. We have stayed here in the past, but will no longer do so ever again.I did not want to rate the room, since we didn't stay there; but this survey wouldn't take the review without a rating in every category!

By on Jan 14, 2011

4

good location

Couples

Service was great, very personal.

By on Oct 27, 2010

5

great facilities & great location

BusinessTravelers

It was close to all my appointments, close to great restaurants, and the room and lobby, etc. were very clean and well kept. Staff was friendly, and ck. in/out times were fast.

By on Oct 18, 2010