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Recent guest reviews

Clean, unique and artsy space. Great lounge, great restaurant (ask for Britt), comfy and updated rooms. Great value.

Fabulous art in the lobby! Very friendly staff. Great restaurant.

Cool! Everyone was very friendly, and the location was excellent!

The art. The staff was not as professional and well informed as I had expected.

Looks like a factory building. the set up of the front desk is ill defined and not warm or welcoming. food in restaurant was average at best and therefore over priced. I expected a more special experience in the hotel to go along with the special museum and site.

This hotel is simply amazing! From the time you step onto the property you are surrounded by fabulous works of art. The front desk is simple so it blends effortlessly in the walls so that the artwork takes center stage. The location is close to the Crystal Bridges museum, great food and other fabulous finds! I can’t wait until I can go back...it’s definitely worth the price!

When I arrived, I was told that I could not get into the room I registered for back in Feb. that is I would not be able to get two queens, they would give me one bed for two people to sleep together, and they could bring in a single rollaway bed/cot this was totally unexceptable, disappointing, and an unfortunate way to be introduced to a hotel when you walk in, first impression was very upsetting. Processing what happened put a damper on our stay, uneasy feeling towards why this was happening. The only reason I would recommend this hotel is because there are no other other hotels in the town. I would have given a better reveiw if this problem had not arisen. No one should be treated in this manner. You never know who the person is that you are changing reservation and things could have gotten worse.

Very hip and trendy hotel near the store baby Bell Square. Entire first floor is art space

The room seemed as if it were assembled the day we stayed. The room was missing complimentary items, the items in the fridge were tepid until the next morning and the decor was bland.

If there were flaws, I would b the first to point them out.

I was on a girls trip. We loved the location, the comfort of the hotel and the very friendly staff. The art work in the hotel was very unique and interesting. We ate breakfast in the hotel restaurant and it was delicious. This hotel is a great experience. We all loved the penguins and how they move around.

Possibly trying too hard but so fun none the less. Great bar, funky art, nice staff, interesting design.

Nice getaway and met all of our expectations. Everything we needed was there or within walking distance. Plenty to do with many activities nearby. Very clean and comfortable. Staff was wonderful and very helpful.

Great stay from start to finish......excellent restaurant within hotel too.

Beautiful hotel, amazing art everywhere, friendly low-key staff. Ice bucket filled while you are out in the evening and there is a nespresso coffee maker in the room. These two items are my idea of perfection!

Loved everything about our night at 21C ~ I really felt as though we were in NYC or Las Vegas! Very nicely appointed room, everything that you need but appears to be very minimalist. The bathroom is nice and private ~ makes it nice when you have several guests in the same room. I saw as I was checking out that the hotel is dog friendly! Can't wait to go back with our little chihuahua's! Dinner at The Hive was great! The Chef presents the food beautifully and the taste is wonderful. I'm always a fan of a pastry chef that prepares everything in house ~ even our cookies were perfection. Don't hesitate to try this hotel ~ the Art display is great and the walkways to Crystal Bridges are even better!

From the moment we checked in with Ben at the front desk, we were treated to a top-rate hotel experience. He was incredibly professional, helpful, offering us options with regard to restaurants and lovely walks to the museum. The room was gorgeous, and we enjoyed the bar and all the art in the lobby. Can't wait to return!

Ne A St Bentonville AR

Hotel highlights

  • Close to Walmart Headquarters
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown within a mile (2 km) of Walmart Headquarters, 21c Museum Hotel Bentonville - MGallery is within 2 miles (3 km) of other popular sights such as Crystal Bridges Museum of American Art. This 4-star hotel has 104 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 104 individually decorated accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are other standard amenities.


Property features

21c Museum Hotel Bentonville - MGallery features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free use of bicycles, a computer station, and express check-in.

Room options

Deluxe Room

1 King Bed | Sleeps 3

Deluxe Room

1 Queen Bed | Sleeps 4

Luxury Room

1 Queen Bed | Sleeps 4

Luxury Room

1 King Bed | Sleeps 3

Guest reviews for 21c Museum Hotel Bentonville - MGallery

Everyone (14) Couples (13) Business (3) Family (5) Friends (1)
5
Partner Couples

Clean, unique and artsy space. Great lounge, great restaurant (ask for Britt), comfy and updated rooms. Great value.

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Thank you so much for your very kind review.

5
Everyone

Fabulous art in the lobby! Very friendly staff. Great restaurant.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

We are thrilled you enjoyed our brand new exhibit so much. We all hope to welcome you back soon.

5
Family

Cool! Everyone was very friendly, and the location was excellent!

By on Sep 14, 2019

Review comment responded on Sep 16, 2019

Thank you so much for your kind review.

4
Family

The art. The staff was not as professional and well informed as I had expected.

By on Sep 14, 2019

Review comment responded on Sep 16, 2019

Please accept our apologies as we have not met your expectations. We will work hard to improve.

5
Everyone

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Thank you for the rating.

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thank you for your rating.

5
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

Thank you for the rating. Emmanuel Gardinier | Area General Manager

3
Partner Couples

Looks like a factory building. the set up of the front desk is ill defined and not warm or welcoming. food in restaurant was average at best and therefore over priced. I expected a more special experience in the hotel to go along with the special museum and site.

By , from Georgetown, MA on Apr 28, 2019

Review comment responded on Apr 29, 2019

Dear Mr. Hayes, At 21c, our goal is to deliver the best in modern accommodations, thoughtful amenities, and genuine Southern hospitality.  We can only know if we have succeeded by feedback from our guests, we greatly appreciate your insightful comments and suggestions.  I apologize on behalf of our entire team if we did not provide you with an outstanding guest experience. We appreciate your review and hope we can have the opportunity to impress you in the future.   Emmanuel Gardinier | Area General Manager

5
Everyone

This hotel is simply amazing! From the time you step onto the property you are surrounded by fabulous works of art. The front desk is simple so it blends effortlessly in the walls so that the artwork takes center stage. The location is close to the Crystal Bridges museum, great food and other fabulous finds! I can’t wait until I can go back...it’s definitely worth the price!

By , from Dallas, Texas on Sep 22, 2018

Review comment responded on Sep 24, 2018

Dear April, Thank you so much for your very kind words, it was a pleasure to have you with us and we all hope to be able to welcome you back soon. Emmanuel Gardinier | General Manager

3

slept in a bed together!

Everyone

When I arrived, I was told that I could not get into the room I registered for back in Feb. that is I would not be able to get two queens, they would give me one bed for two people to sleep together, and they could bring in a single rollaway bed/cot this was totally unexceptable, disappointing, and an unfortunate way to be introduced to a hotel when you walk in, first impression was very upsetting. Processing what happened put a damper on our stay, uneasy feeling towards why this was happening. The only reason I would recommend this hotel is because there are no other other hotels in the town. I would have given a better reveiw if this problem had not arisen. No one should be treated in this manner. You never know who the person is that you are changing reservation and things could have gotten worse.

By on Aug 2, 2018

Review comment responded on Aug 3, 2018

Thank you so much for your review and I do want to apologize for this unfortunate situation. This is not what we are all about and we have taken steps to improve our reservations. I am glad we were able to correct this as soon as we can and that you had a much better end of your stay with us. We all hope to welcome you back soon.

21c Museum Hotel Bentonville - MGallery

200 Ne A St, Bentonville, AR 72712
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