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Recent guest reviews

Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.

Poor service and unhelpful attendants.

Wonderful place to stay in the Santa Cruz mountains. We will be back!

Place needs repairs

My cars battery died when we were leaving. The staff was so helpful. They even let us stay in our room until tow truck arrived. Will stay there again

The bed was so comfortable, room spacious and inviting. Appreciate the extras and all for a great price. Highly recommend.

It was clean, but a tiny room. The location was great.

The trees where so peaceful and there was a castle home with a creek running by it, beautiful! The staff was so friendly!

Simple, rooms have been more recently remodeled and are nice for the price, the property is not large but is a nice setting and there are beautiful roses about.

Great location in mountains. Parking tight. Close to road but quiet.

Nice location, friendly staff. The room needed some repair, bathroom door was cracked. The bath tub had hair in it from the previous guests. Breakfast in the morning was a nice surprise.

Wanted to get away from the hustle and bustle of Silicon Valley, decided to try to not be on congested freeways so I opted for a place on HWY9 in the redwoods. Likeable staff and enjoyable facility, easy parking and a short walk to restaurants etc.

Decent breakfast, room is clean and staff is friendly. Internet speed is very slow. Great location for folks who like hiking in nearby redwoods state parks

Hotel staff was friendly and check in was easy. View and the grounds of the hotel is BEAUTIFUL! The room was "average" to "below average." The beds were comfy and the bathroom was cleaned, but so old it cant really be cleaned well (mold in the caulking). We were only staying 1 night so we figured we would just take showers in the next hotel so it was fine for us. Breakfast was the typical hotel breakfast, but was kept stocked and cleaned. The sitting area for breakfast is pretty small- plan on taking it back to your room. All in all- if you are staying 1 night - just passing through- Id stay again. But I would not be able to stay in this hotel for multiple days.

Unable to use wifi. Signal strength to router appeared to be adequate, but I think there was a problem before the router as my device would not link up enough to allow me to enter password. Room smelled of body odor even though I did not arrive until 10pm. Not a whole lot of other options in area.

Beautiful surroundings and very nice owners. Breakfast area very well maintained and stocked. Total non smoking property, which was great. Only complaint was our room smelled musty, but it is a very moist environment there in the forest, it just didn't smell fresh...

Good place to stay in the redwoods. Clean, fairly quite, good prices, and very nice staff.

Highway 9 Ben Lomond CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool
  • Concierge services

Quality Inn & Suites, Santa Cruz Mountains places you within a 10-minute drive of Felton Covered Bridge Park and Henry Cowell Redwoods State Park. This 25-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, refrigerators, and coffee makers. Housekeeping is available on request.


Property features

Quality Inn & Suites, Santa Cruz Mountains features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn & Suites, Santa Cruz Mountains

Everyone (12) Couples (8) Family (7) Other (1) Friends (1)
4
Everyone

Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.

By on Jun 9, 2023

5
Everyone

By , from Santa Cruz on Nov 14, 2022

1
Family

Poor service and unhelpful attendants.

By on Oct 12, 2022

4
Family

Wonderful place to stay in the Santa Cruz mountains. We will be back!

By on Aug 11, 2022

3
Family

Place needs repairs

By on May 3, 2021

5
Family Family

My cars battery died when we were leaving. The staff was so helpful. They even let us stay in our room until tow truck arrived. Will stay there again

By on Mar 17, 2021

5
Everyone

The bed was so comfortable, room spacious and inviting. Appreciate the extras and all for a great price. Highly recommend.

By , from just moving in to Scotts Valley on Jul 8, 2020

4
Everyone

By on Aug 16, 2019

5
Everyone

By on Jul 25, 2019

4
Family

It was clean, but a tiny room. The location was great.

By on Jul 11, 2019

Quality Inn & Suites, Santa Cruz Mountains

9733 Highway 9, Ben Lomond, CA 95005
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