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Rumors Resort Hotel

3.0 out of 5.0

Recent guest reviews

I knew when we booked with Rumors that we weren't getting a 5* resort, but I completely underestimated their level of quality and customer service. The room - it was clean and efficient. I was expecting a room that provided a roof over my head, but I got a surprisingly roomy space that provided more than I expected. While it didn't have a ton of amenities, we got everything we needed and more. We did bring some pumpkin bread on our trip and after sitting in the room for a day, it did get covered with tiny ants. These were not crawling all over the room - they were attracted to the food and we were in the jungle, so that was my fault. But note to self in the future - don't leave food out! I did also wake up one night to use the restroom and found a pretty large roach looking bug (might have been something really common in the area?). This was the only bug spotting, and again, we were in the jungle, but it did freak me out for a minute. The room was very clean though, with no other bug incidents, or any other problems. The restaurant - we ate at the restaurant for two breakfasts and two dinners and were never disappointed. The portions were huge and the chef always willing to go off the menu when we wanted something different (my sister just wanted a grilled cheese one night and also got them to give me a piece of chocolate cake that was the BEST I've ever had in my life and should be added to their menu!). The sauce on the pizza was a little sweeter than what we were used to, but not bad. We never got a meal we didn't like, and most we loved! The staff - these people are TOP NOTCH!! What the resort lacks in amenities are made up in customer service by their staff. While multiple people interacted with us, the three that we had the most exposure to and really wanted to call out are Nubia, Joseph, and Johnny. They all knew our names before we met them and went out of their way to assist us and make sure we had everything we needed. These three especially were the icing on the cake for our visit. The resort - If you're looking for a clean, affordable, friendly place to stay in the San Ignacio area, I highly recommend this family run resort. The views on the pool side are breathtaking and the grounds were all well kept and beautiful. It was only a few miles into town - $5USD taxi ride. We did have a couple of taxi drivers in town that tried to charge us double when coming back, so either tell them you're only paying $5 or find someone else!

This is a small family run resort that is a great find. About 25 mins walk from town, you’ll need a car or be OK with the local taxi system. But I liked that it is away from everything becuase it’s like staying in the rainforest (it’s on the edge of it) with amenities. The staff are very courteous and constantly check in to see if you need anything (in a non obtrusive way). The food is ok, but Belize is not a food destination so it’s no better or worse than anywhere else. Great pool and sunset views. As with any small place you can always find fault, but you’ll be happy you stayed here and if I was ever in town I’d definitely stay again

My wife and I spent 4 days at Rumors and my wife immediately fell in love with their forever pool with bartenders happy to see to every drink you could possibly want. One bartender, Johnny Bush, was forever concocting new and different drinks. Just tell him how you feel and he will make a drink to fit. I did my drinking inside making conversation with the bar staff all of whom were happy to share their knowledge of Belize and its culinary peculiarities. The food we ate in the restaurant was typical Belize though the menu has American, my wife kept saying we can eat that at home. I did come to like most of the Belizean food I tried. The rooms in the hotel are all pleasantly air conditioned though that is not the case in the restaurant or bar areas. By the second day we didn't notice and didn't care. We are home now and miss the happy bartenders and the friends we made at Rumors, but we will be back.

We stayed here about three years ago and they did not have a pool yet. Now it is better than ever with the beautiful infinity pool with a bar. Love this place. Staff is wonderful. Breakfast is good, especially the stuffed fry bread. The only negative things I could say is that the road entering the resort could stand some work or paving and the beds are not the most comfortable But even that would not keep me away.

My two teenagers and I spent 4 nights at Rumors in the standard triple room. The rooms are clean and practical- and I felt typical of a nice hotel in Central or South America. The pool area is gorgeous and the staff are very friendly and seem to care that you have a nice stay - special thanks to Elisa for her friendliness. We did have a problem with our air conditioning unit, but I let the front desk know in the morning and by the time we returned from our tour the issue was fixed. We ate at the hotel restaurant every morning and most nights as my kids only wanted to swim after we finished our day excursions. They would bring dinner down to you by the pool so we could swim while we waited for our dinner to be delivered - which was fantastic after a long day of adventuring. The food is good and the prices in line with many other restaurants. The hotel arranged all of our tours as well as transportation to and from Belize City. I felt their prices were good - I did a lot of research when planning this trip and their tour prices were usually $15-$20 less than other tour operator and included lunch and cold water and sodas. We visited ATM cave with Junior as our guide; Tikal with Wilbur; and did Zip lining and Cave Tubing with James. ATM and the Ziplining tours were amazing! We had great experiences with both guides and loved the tours. Tikal was amazing to see but something happened with the guide that day - Wilbur took us to the border and then left us with someone else altogether. I found it to be quite disconcerting and didn't feel as safe traveling being passed from person to person. Wilbur and that tour have excellent reviews on trip advisor so I am not sure what happened that day. All in all though we loved our stay in San Ignacio - we felt very safe and well cared for which is important when traveling in a foreign country. Other reviews listed not quite as nice an experience, so I will say that if you are expecting a 5 star hotel by American standards then yes - stay at the San Ignacio resort. However, if you want a more authentic Central American stay with practical, clean rooms and very friendly helpful staff try Rumors.

In my opinion, this hotel is not worth the price tag. If I were to advise I'd say spend a little more and stay at the San Ignacio hotel or save a little more and stay at the Maya Bella down town. First, I booked this hotel mainly for the pool. We arrived Sunday afternoon and the pool was very crowded as they allow non guests to use the pool for a small fee. The pool area was okay, however it did not have a resort feel and the pool was quite cloudy. Next we go to our room, the main light in the room did not turn on, I mentioned it to the front desk but nothing was done. Of the three nights we were here we got one hot shower between the two of us, not to mention the shower was super out dated/old and looked like it needed a good scrub. The resort does not supply any toiletries aside from small bars of soap, however if you ask for some they will provide you will small plastic cups of shampoo and conditioner. During our stay ants had crawled up the bathroom sink and gotten inside my facial oils, so those were ruined. In addition to this the resort charges more for transportation than other hotels in the area, here they charge $135 for hotel/airport transfers while others in the area charge $100. We ended up asking a taxi to drive us to the airport the last day and got a $100 transfer without even haggling so I am sure we could've gotten it for cheaper had we put in some effort. Also, the resort is not near anything and the $5usd taxi cabs back and forth could be spent on something more exciting. On a positive note the staff that do work there are very nice and friendly, particularly Karisha. Overall we were disappointed with our stay.

We booked a standard double room (deluxe and premium were not available) and were actually assigned to the standard triple room for our recent two night stay. Our room faced the road but the noise was not too bad and we had a porch with two small couches and a coffee table. The AC worked decent as did the wi-fi. The toilet was in a separate small room and the shower/sink in another. The toilet seemed to leak a small bit and the shower needed updating but not a big deal... This particular room must have had a wall adjoining the kitchen and/or bar area and we could hear music playing at night (not extremely loud) until after 10:00, which was strange since we never saw anyone in the restaurant. The room and entire property was quite clean and all employees were very friendly and helpful. We did not eat dinner at the hotel (at never saw anyone doing so) but did have one breakfast and one lunch, along with a couple of drinks. The food was average but it was nice having it available. Front desk was very accommodating in arranging taxi's and providing restaurant suggestions. We arranged our transportation from BZE through Rumors (Go-Maya) and our driver (Noel?) was very pleasant. One in our party also took the ATM tour, booked through Rumors and Go Maya (guide was Junior?) and the tour was a highlight of the trip. After being in San Ignacio for dinner two nights, we were glad that our hotel was a bit away from the center. If we were to visit the area again we would definitely consider Rumors, however I would want a room on the back side with a balcony, rather than front (road side) with a porch).

I visited San Ignacio in June and stayed 5 nights at Rumors. The hotel staff and management are very friendly and helpful and l look forward to staying there again if I return. My room was very comfortable and clean and I enjoyed the restaurant and pool bar. The hotel is located a short distance from the center of town, getting back and forth was no problem via the cabs which service the area. The hotel staff coordinated my day tours which helped my enjoy my time in the area - I definitely recommend staying at this hotel.

We loved staying at Rumors for the first half of our honeymoon in July 2016. They were wonderfully helpful with coordinating the day trip excursions that we wanted to do, had great service, and overall it was very peaceful. The pool was a great feature after a long, hot day of exploring.

Rumors has a fantastic staff. Everyone is smiling, accommodating and helpful. The pool area has a beautiful view of the hills and rainforest. The food menu is selective but the food was good. Except for the salad, not so much. Drinks were super. If you go, read the folder on the table to find out the freebies.

2 1/2 Benque Viejo Rd San Ignacio

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Rumors Resort Hotel places you within a few miles (5 km) of Cahal Pech Mayan Ruins and Green Iguana Conservation Project. This 3-star hotel has 10 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. San Ignacio Market is also 2.7 mi (4.4 km) away.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

All of Rumors Resort Hotel's 10 rooms are air-conditioned and have an array of amenities, including free bottled water, ceiling fans, and desks. Guests can expect free WiFi and TVs with cable channels. Free toiletries are also included.


Property features

Guests of Rumors Resort Hotel have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an area shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a terrace, and laundry facilities.

Room options

Standard Single Room

Full 1 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 3

Deluxe Double Room

Full 1 | Full 2 | Sleeps 4

Deluxe Single Room, Balcony

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 259 reviews