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Best Western Belize Biltmore Plaza Hotel

3.5 out of 5.0

Recent guest reviews

They also have a party venue, which on Saturday hold a dance lasted until 3am with loud music.

Hotel is not near anything notable. Dirty highway in front, neighborhood streets next door, strip mall across the street. The Biltmore is clean, and suitable for families, couples or business travelers. Buffet is expensive (~$15 US) for breakfast/lunch/dinner and not terrific for my US-based tastes .. I will note that there were more than a few British influences on the menu and in the buffet (beans for breakfast, for example). There were items on the menu from the kitchen that were far fresher and even cheaper than the buffets. Room was clean, but the bath window did not close completely. To prevent the A/C from escaping, I would close the bath door at night. Yes, AC! It works, and helps the room stay cool all night. No carpeting anywhere in this hotel (that i noticed), however, it was warm enough in April that it would have been unnecessary. I did not rent a car, but the hotel shuttle was staffed by a nice guy named Jorge. He gave out his direct number, and the front desk could also call him (my phone did not seem to want to dial local numbers even with my international dialing plan). His rate is ~$25/hour US which i feel is more than reasonable. He drove me to a few excellent eateries in the area, and let me practice my Espanol on him while doing so. Walking is possible, but not much is near enough to walk to .. there is an excellent market nearby (DK market?) within a few blocks, and it has everything from almond milk, to cheap drinking water.

The pool is beautiful and mostly empty during the day. The outdoor seating for the restaurant was awesome. The room was comfortable and clean. However, the shower did not drain well. The room service was slow and when we called to find out when it would arrive, they were unfriendly.

I was nearly carried away by mosquitos on the way to the room... getting checked for Zika now !!! The show drain cover had metal sticking up and cut my foot.

I would not recommend on Thursday karaoke night walls are thin.

Many things need to be upgraded. The bathrooms have no bathtubs, the toilets are so ancient that they make you feel that you are deficating on the ground. The toilets do not flush well. The faucets in the face bowls run like little drops at time. The Personnel is Excellent. They go out of their way to please. The place needs to be renovated. It's not worth the price. FORGET ABOUT IT.

I stayed there for one night after spent few days in the treehouse. I didn't expect much from this hotel but I didn't expect a treehouse in the jungle is clearner and provide better service than a hotel in a city area.

This was one of my worst experiences in belize. the front desk staff was rude and not helpfull at all. We had a room full of mosquitos. we must have killed a dozen and wore bug spray to bed and still got eaten allive. the bad part is we had no trouble outside the room while in belize. we stayed 3 nights and changed hotels. it was awful!

Unfortunately we stayed at this hotel on a saturday night with 2 young children and the wedding reception and surrounding parties made it too noisy for us. Great pool and outdoor areas, old but comfortable and mostly close to the airport.

Staff were knowledgable and helpful. Hotel well-maintained overall, but room lavatory smelled of sewerage and shower and sinks drains were SLOW.

I had a pleasant stay at this hotel. The pool was great and the staff was very friendly and helpful.

The overall stay was great during this time. I have no complaints but there is always room to get even better.

ok to Start the staff at the hotel Avery courteous and friendly they do the best try can. The room was clean and ready. The only issue I had was that while settling in I notice there was a lot of mosquitoes in the room. I allerted the front desk and they quicky send someone with a spray and after a few minutes the flys literally was dropping like flies so thy was good. However the odor for the spray was too much for me so I had to step out of the room. Other than that the stay was very pleasant.

This is a nice, safe hotel with friendly staff and good amenities. The pool is excellent and the rooms are clean. The location is superb.

We've stayed at more luxurious hotels but we have never stayed at a nicer one. The staff was friendly and very helpful. The accommodations were great. If we return to Belize City we will be at the Biltmore Plaza.

This is one of the two best Hotels in Belize City. This was low season so basically there was no one in the hotel, repairs and painting was taking place throughout the hotel in preparation for high season it was very difficult to organize day tours to places of interest outside of the city because of the low occupancy, but it allowed the few guests to have all of the attention form the hotel personnel. Especially Tina at the poolside bar. The rooms are very clean and comfortable and its just a short taxi ride to town or the water taxi.

it's just me or we find this hotel to be overpriced, $150 no breakfast ? the rooms are need of repairs and have some sort activities...

I called long distance from Michigan to have a taxi pick us up at the aiport and take us to the hotel....never showed...not a good beginning. The restaurant buffets listed in the hotel directory were never when they said or they just didn't have them. One evening I order curry shrimp and my husband ordered Ceasar salad for dinner. The waiter returned and told us they had not lettuce and no curry. Also the first five items on the appetizer menu they did not have. We ate out alot and that involved taxi rides into Belize City. This hotel needs some serious managment improvements! The tour lady was great

The hotel is just okay and is suitable for a brief stay. There is nothing near the hotel to walk to, except one grocery store. The lobby is beautiful, but it has no air conditioning! The gift shop is tiny and the restaurant is expensive. Never ate there. The pool is very nice! It was the best thing about this hotel. The rooms are clean and average in size and include a 19" TV. Great satellite with lots of tv channels to watch, including movie channels. There were two complimentary water bottles in the room daily. Our biggest complaint about this hotel is the plumbing. We had to call for maintenance two times in three days. The toliet stopped flushing, and the cold water stopped working in the shower. The hot water alone was way too hot! They fixed this for us quickly, though. When the water was working the temperature would vary for no reason while you showered. The employees of the hotel were all very nice and helpful. Our maintenance calls were answered ASAP. I have traveled to a lot of 3rd world countries and have found plumbing problems to be common. Overall, a decent hotel room for brief trips. It's fine if you plan on going out and exploring and not spending much time at the hotel itself.

The hotel is pretty good,the bathroom need to be remodeling, (tiles and faucets).Every day when we came back, we watched tv. We paid for two king beds, and in our room was just one, and when we asked about that in the front desk, they told us it is the same price which we think is not right we got really mad and we were looking forward the moment to come back home.

3 Miles Northern Highway Belize City

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Belize Biltmore Plaza Hotel places you within a few miles (5 km) of Swing Bridge and Image Factory Art Foundation. This 75-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. Located centrally in Belize City, it's also near Museum of Belize and St. John's Cathedral.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Best Western Belize Biltmore Plaza Hotel's 75 air-conditioned rooms provide coffee makers, free bottled water, and ceiling fans. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Best Western Belize Biltmore Plaza Hotel enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle at scheduled times for USD 50 per room roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Premier Room, 2 Queen Beds, Refrigerator & Microwave

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds, Refrigerator

Queen 2 | Sleeps 4

Junior Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Refrigerator

King 1 | Sleeps 2

Guest reviews for Best Western Belize Biltmore Plaza Hotel

Everyone (7) Business (6) Couples (6) Family (9) Friends (4) Other (5)
4

close to airport

Everyone

They also have a party venue, which on Saturday hold a dance lasted until 3am with loud music.

By , from Oklahoma on May 16, 2017

5

best western biltmore: the island

Everyone

Hotel is not near anything notable. Dirty highway in front, neighborhood streets next door, strip mall across the street. The Biltmore is clean, and suitable for families, couples or business travelers. Buffet is expensive (~$15 US) for breakfast/lunch/dinner and not terrific for my US-based tastes .. I will note that there were more than a few British influences on the menu and in the buffet (beans for breakfast, for example). There were items on the menu from the kitchen that were far fresher and even cheaper than the buffets. Room was clean, but the bath window did not close completely. To prevent the A/C from escaping, I would close the bath door at night. Yes, AC! It works, and helps the room stay cool all night. No carpeting anywhere in this hotel (that i noticed), however, it was warm enough in April that it would have been unnecessary. I did not rent a car, but the hotel shuttle was staffed by a nice guy named Jorge. He gave out his direct number, and the front desk could also call him (my phone did not seem to want to dial local numbers even with my international dialing plan). His rate is ~$25/hour US which i feel is more than reasonable. He drove me to a few excellent eateries in the area, and let me practice my Espanol on him while doing so. Walking is possible, but not much is near enough to walk to .. there is an excellent market nearby (DK market?) within a few blocks, and it has everything from almond milk, to cheap drinking water.

By , from Seattle on Apr 25, 2017

4

pool is great, room service is not.

Everyone

The pool is beautiful and mostly empty during the day. The outdoor seating for the restaurant was awesome. The room was comfortable and clean. However, the shower did not drain well. The room service was slow and when we called to find out when it would arrive, they were unfriendly.

By , from Chicago, IL on Apr 3, 2017

2

mosquitos deluxe !!!

BusinessTravelers

I was nearly carried away by mosquitos on the way to the room... getting checked for Zika now !!! The show drain cover had metal sticking up and cut my foot.

By on Feb 15, 2017

3

nice hotel bad noise on karioke night

Everyone

I would not recommend on Thursday karaoke night walls are thin.

By on Feb 14, 2017

2

not worth 3 stars

Everyone

Many things need to be upgraded. The bathrooms have no bathtubs, the toilets are so ancient that they make you feel that you are deficating on the ground. The toilets do not flush well. The faucets in the face bowls run like little drops at time. The Personnel is Excellent. They go out of their way to please. The place needs to be renovated. It's not worth the price. FORGET ABOUT IT.

By , from Cypress, Tx. on Feb 2, 2017

2

it's a ok hotel.

Everyone

I stayed there for one night after spent few days in the treehouse. I didn't expect much from this hotel but I didn't expect a treehouse in the jungle is clearner and provide better service than a hotel in a city area.

By on Dec 14, 2016

2

poor customer service and mosquitoes in the room

Everyone

This was one of my worst experiences in belize. the front desk staff was rude and not helpfull at all. We had a room full of mosquitos. we must have killed a dozen and wore bug spray to bed and still got eaten allive. the bad part is we had no trouble outside the room while in belize. we stayed 3 nights and changed hotels. it was awful!

By on Oct 17, 2016

3

convenient to the airport

Families

Unfortunately we stayed at this hotel on a saturday night with 2 young children and the wedding reception and surrounding parties made it too noisy for us. Great pool and outdoor areas, old but comfortable and mostly close to the airport.

By on Nov 24, 2015

3

disappointed by malodorous lavatory

Families

Staff were knowledgable and helpful. Hotel well-maintained overall, but room lavatory smelled of sewerage and shower and sinks drains were SLOW.

By on Apr 15, 2015