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Park Avenue Hotel

4.0 out of 5.0

Recent guest reviews

After being stranded in Belfast due to a hurricane cancelling all flights out of Belfast we found ourselves at the Park Avenue Hotel. We were welcomed by reception staff who helpfully gave us toothpaste and toothbrushes as we had nothing with us apart from the clothes we stood up in. The shops were all closed early because of the weather and just getting there was a huge effort. We had a meal in the bar area which was very tasty and retired for bed. In the morning the staff on reception helped us find our way to the shops to get essentials. They even provided my wife with a pair of flat shoes so that we didn't need to buy a pair for walking around the town waiting for our flight home later that night. We found the hotel comfortable, the food good, and the customer service second to none. Thank you all for making a stressful situation much more manageable.

Came here on Saturday afternoon to have dinner with my family I ordered the special which was turkey and ham and the meat came out brown and the gravy was like water I complained to the restaurant manager she was called agatha and her attitude was disgusting when I complained she looked at me like I was dirt on her shoe I then ordered the mushroom chicken which was also horrible and the mushroom sauce was like water, don't think the chef cared at all about his customers! Won't be back and definitely wouldn't recommend to anyone and very over priced for the portion sizes and quality of the food.

We have been dinning at the Park Avenue this forty years it has a nice Lounge Bar that services a wide range of foods. Our family favourites are their Open Prawn Sandwich, a good helping of prawns served on Irish Wheaten Bread and Fish and Chips with mushy peas, the batter is crisp and dry, no soggy bottom! They do offer a good selection of Starters/Small Meals and tasty Desserts and the usual tea/coffee/drinks. The Restaurant in the Park Avenue is notorious for it's Fillet Steak with a full plate of sides that any man would appreciate. We cannot comment on the rooms, as we have never stayed over, but from the decor and cleaniness of the hotel, we would expect them to be very comfortable.

It's a lovely (if expensive) hotel, great for Belfast City Airport. Great large room, and a bath with a jacuzzi, no less! And the staff were great. I left early and the night porter dug me a pot of tea out of nowhere - a life-saver. Couple of niggles, however: on arrival; the room was roasting, and the heating controls would not let me cool it below 19 degrees - too hot for me to sleep in (most sleep experts recommend not more than 16 degrees for a bedroom). I spent an hour and a half with the window wide open before it became comfortable. The Jacuzzi bath was great - but nothing to put in it - no bath salts or anything. I put some body cleaner in, and filled the room with suds....

Sat down in the restaurant at 4.50pm. The table was wet and dirty. A waiter eventually came to us, thrust a menu at us and said he'd get somebody else to clean the table because he was only working to 5pm. We left.

I have spent just over a week travelling around the coast or Ireland using a variety of accommodation and I thought that being the last couple of nights (and my birthday!) I would treat myself to the higher end, but oh dear! The room was spacious and on the whole clean but there are parts where the paper is coming off the wall. In the bathroom black mould around the bath seal was very off putting and the shower was hopeless. The breakfast was good but served with more reluctance than enthusiasm. Wi-fi (BT openzone) didn't work in the room at all, if you were in the right part of the bar it did-ish, but to use it meaningfully you had to sit in the reception/lobby. On a personal note I took some items to reception for laundry at 8am. There wasn't a specific laundry bag so I had to use a Tesco carrier bag. When I went to collect it the following morning it was handed back it the same bag, unwashed. The young man on the desk was professional and apologetic but... At £270 for 2 nights b&b, I won't be back.

Where do I start! The best anniversary dinner ever! It was our first year anniversary and we where excited to celebrate it. My partner and I where delighted at the atmosphere, the friendliness of the staff and of course the food. The staff in the Marco Pierre White restaurant where fantastic recommended great cocktails and served fantastic food And we where amazed and thrilled at the amazing Desert!! Thank you so much for that! We highly recommend the restaurant and we will be back for some more of the amazing food and cocktails 😁 And again a very Big thank you to the waiter and cooks for a dinner and service we will never forget. You all made our special day even better and we thank you so much!! We both look forward to seeing you again 😆

This Hotel is lovely when you enter same and the staff are all extremely helpful and approachable. However, the owner needs to account for a lot. The toilet in our room was broken and just continuously ran water all night and would not flush propertly. We couldn't turn on the TV in the bathroom because the remote control was so badly damaged with battery acid. The pub in the hotel was absolutely jammed because there was a function on and it took in excess of about fifteen minutes to get served at the bar which had also ran out of Captain Morgans. The dinner in the pub was also a nightmare with not all the food arriving and it taking a long time to come. The staff in fairness were apologetic about this and we received a discount but overall disappointing.

I booked this hotel based on reviews on here, but we found it lacking in several areas, the rooms are basic, not 4* standard I've come to expect, our room had a view of a flat roof, and was noisy as air conditioner unit close to our window kept us unsettled all night, we kept the window closed but it could still be heard, because we closed the window we then put the air con on in the room and that was worse. The breakfast was fair, but I noticed out of date yoghurts on the display, date 24th and it was 27th, another man also commented on this, 4* hotels don't make this kind of error. The tables in the restaurant had a brown plastic covering, and on some tables this was ripped, and also not clean. On the up side the staff were pleasant, I would not chose this hotel again

We stayed at the Park Avenue Hotel as my in laws were celebrating their 50th wedding anniversary there. The actual lunch and party was perfect. The staff were fabulous and they had a great day. The hotel itself is a little dated although I believe some rooms may be better than others. Ours was a little dated but was a great size and the bed was super comfy. Breakfast was good. Staff were super friendly. The gym was pretty terrible. Definitely needs an upgrade. The lift was broken twice in 72 hours although I believe from the staff this will be fixed very soon they were just waiting for a quiet time to fix it. Overall a nice experience. Not the best hotel I’ve stayed in but the staff definitely helped make it a good stay.

158 Holywood Road Belfast Northern Ireland

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Park Avenue Hotel places you within 2 miles (3 km) of popular sights like Odyssey Arena and Titanic Belfast. This 56-room, 4-star hotel has free in-room WiFi along with free self parking and a fitness center. Also close to this Belfast hotel are Waterfront Hall and Belfast City Hall.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 56 air-conditioned rooms feature coffee makers, ironing boards, and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Park Avenue Hotel enjoy a fitness center, free WiFi in public areas, and a garden. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets.

Room options

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 821 reviews