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Park Avenue Hotel

4.0 out of 5.0

Recent guest reviews

We were in a coach party the rooms were cleans the bed was very comfy. The food in the restaurant was very good but the service was very poor they only seemed to be able cope with one couple at a time.There was a menu but if you didn't have the same food as others on the table they had eaten theirs before you got yours.As for breakfast for 2 days running l asked 3 times for toast and did not receive any .Very bad service

We felt that the rooms pictured on the booking website were nicer than either of the rooms that we had while staying at the Park Avenue Hotel. The hotel itself is nicely trimmed, they have free wifi and included (or discounted) breakfast. The breakfast was the standard UK buffet menu which was tasty. We went to use the gym and they had to unlock the room because so few people use it that it had furniture in it and was being used for storage. We didn't mind this either way, just thought it funny. Staff were nice and there is plenty of parking.

Paid high for a naked steak with hardly any trimmings. The chips had white bubbles on them which is a big tell tale sign of chips being reheated and fried again. Won't be back, has gone so downhill from what I used to know. Shame !!!!!!!!!

Call into the hotel for a munch tonite it's well known in east belfast park avenue roast beef is the best in the business... how ever it's been a while since I have been and massive change food was dead on but smaller portions and £3 dearer used to be £10.95 for a roast beef dinner now £13.95 I know it is only 3 quid but few years back ur plate was filled nice big thick slices of beef thick gravy the lot.. now the slices were paper thin few chips on the side and to be honest I was still hungry it was nice but wasn't the same ...

Booked as we were attending an event at the SSE Arena & also planned a visit to the Titanic Exhibition & the hotel appeared to be close to both venues. On arrival the hotel looks a bit tired & dated. Set in a residential area. Staff on reception were friendly & we received a room upgrade! & complimentary drinks in the bar as an additional touch. On the whole the hotel is in need of some tlc & some investment. The staff in the main were friendly although the breakfast staff & the breakfast itself was not up to 4 star by a long shot. If ur looking to be close to Belfast City Centre I would recommend for location the Hilton or the premier inn above this hotel. Also they're next to the arena & titanic experience. We received 2 nights, tickets to the titanic, breakfast & 2 complimentary drinks & think it was fairly priced at £190 in total.

We stayed on Saturday 10 June, for a business exhibition at Belfast Waterfront. The location was excellent and free, plentiful, on-site parking was a great bonus. The reception area (as all the common areas within the hotel) was lovely, and the man who handled our check-in (approx. 12.30 on 10 June) was very welcoming, friendly and informative ... A great start! Unfortunately, the same could not be said about room 309: - Somebody had previously broken into the door; evidenced by an old broken lock and a chunk of missing door! - The paint in the window bays, both in the bedroom and bathroom, was peeling and in very poor condition. - One of the bedside lamp shades was crooked and couldn't be straightened. - No water came out of the actual shower head; it leaked from either side of the head. Essentially, it was just old and tired, but the bed itself was comfortable and despite very thin bedding, we had a good nights sleep with no noticeable noise disturbance. I had planned to take photos but unfortunately ran out of time on the morning of check out & our exhibition. It would seem that the common areas of the hotel have recently been upgraded; these parts look fantastic. The rooms (or perhaps only room 309) desperately need some of the same renovations and TLC. At £170 for 1 night, I would have seriously expected more. As it is, I feel it was poor value for money! The lady who handled our checkout (approx. 09.15 on 11 June) was pleasant and asked how our stay had been. I addressed the above points at which point she became slightly less pleasant and simply "mmmm'd" and tried to charge me another £170! Perhaps it is this final interaction that has left a rather sour taste in my mouth.

Good convenient location. Reception staff very welcoming and helpful. Had a gorgeous meal in the Marco Pierre White restaurant in the hotel. Rooms were very clean. I would recommend this hotel to friends & family. Will stay here again!

Spent 2 nights there. I was with a friend sightseeing and we asked for single rooms. My bedroom was enormous clean absolutely nothing to complain about. Reception staff were fabulous couldn't be more happy couldn't be more helpful. Restaurant superb we had dinner The first night, waiter was happy helpful despite the restaurant being full. Nothing negative about this place at all would definitely go back

We were pensioners on a coach tour holiday, we were allocated an evening dinner slot of 7.30 which we felt a little late for us, as did a number of our fellow passengers. The three courses were served over a lengthy time span, there was a strange order to the serving and some had to wait while their choice arrived, this meant that others had food going cold whilst waiting for the table to be fully served. Whether this is how they serve coach parties remains to be seen. I noticed the breakfasts that individual guests had seemed to be fresher (especially the eggs) than the coach party breakfasts. Our room was nice and clean but lacked a shaver socket, this was resolved when I popped out and bought an adapter, I cannot complain about that as I know that all hotels don't have shaver sockets. The staff were were courteous, helpful and friendly.

Very warm welcome and help from receptionist set the tone for a pleasant overnight stay at Park Avenue. It makes such a difference to a hotel stay. Staff throughout were excellent and the Ulster Fry breakfast was very good. Only 5 minutes from City Airport was a bonus too.

158 Holywood Road Belfast Northern Ireland

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Park Avenue Hotel places you within 2 miles (3 km) of popular sights like Odyssey Arena and Titanic Belfast. This 56-room, 4-star hotel has free in-room WiFi along with free self parking and a fitness center. Also close to this Belfast hotel are Waterfront Hall and Belfast City Hall.


Dining

Free full breakfast is included with your stay and awaits you each morning from 7 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 56 air-conditioned rooms feature coffee makers, ironing boards, and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Park Avenue Hotel enjoy a fitness center, free WiFi in public areas, and a garden. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 781 reviews