Golden Tulip Hotel De Ville4.0 out of 5.0
Recent guest reviews
It`s a fair deal, but they do have a kind of tired operation going (it`s some years since they upgraded the hotel) and their location is simply said boring (next to nothing is a tempting saying..), what save them from a low score is super service; the staff are without exception friendly, warm and stretches long to make you feel good! So if you don't care about not being in a hot spot in Beirut, it`s fair enough.
We accidentally first went to another Tulip hotel near by (of the same chain but much newer and more luxurious) and then when we finally went to the right hotel, we were very disappointed. Worn out carpets in the reception gave off a bad first impression. But worse, the check in at 1 am was extremely slow. We were so tired and ready to go to our room but the receptionist was taking forever. And although it was clearly marked on our reservation that we wanted a double bed, he gave us two twin beds. So we returned back to the reception for a change. His excuse was that he did not know that the room he gave us had single beds! Room was very small and cold, heating took quite a while to warm up the room. In the end, we were happy to see that whatever extra we requested (i.e. blanket, taxi service) and the breakfast staff were very polite, friendly and helpful. Breakfast is ok for its price considering how expensive food has gotten in Beirut. The area is not that great either. There is nothing near by, no cafes, restaurants nor shops. You either need to walk at least 10-15' to get to the main street (not that great either) or take a taxi. Overall, this hotel is way overpriced for what it offers.
Nothing beats the warmth of hospitality in this place, I was with my wife and two kids in a senior suit. The service from the valet to the reception to the room service and the restaurant is just great. The hotel was busy though, but the service and the team were so attentive. I need to mention Chef Charbel, and whoever visits this cozy hotel please make sure you meet this great humble man; he just made my stay especially when we meet for a coffee early in the morning. Great work guys, keep good job on..
I have eaten in the restaurant each day. Breakfast and dinner. The breakfast is less than inspiring, but typical of mid range hotels in Beirut. Processed meats, cheeses, and fruit. A basket of breads, and scrambled eggs with foul gets a little redundant. I did see someone else with cooked breakfast, I never have seen a menu or been offered other options for breakfast. I would guess they do not expect long term guests. This would be another reason for a short stay and find another option. The location is also distant from restaurants and shops. It is a bit of a walk, 1/4 to 1/2 mile to the nearest bistro. There is no beach. None seen or heard. Approx. some miles away is the sea? They head Morning Server/Chef is quite sociable and a pleasant English speaking host. Always friendly and interested in your stay. All other staff speak very little to me. The room is a little dingy, though clean. The carpet is warped and signs of mold are in the bathroom. No wash cloth, only two towels. Bring your own soap and shampoo and better yet a shower gel to combat the extremely hard water. My phone did not work for two days after complaining to the front desk. There is no lounge on the 9th floor, only the restaurant on the main floor. I have read to get a suite here and the upper floors are better quality. Lower floors are being remodeled at this time. I am in a smaller room. I may opt for a suite for the later part of my stay. For me it is adequate. If I was here with my spouse or companion, It would not be adequate.
We stayed here since the hotel we booked for our 2-month stay was fully booked the first week of our stay. This is not a 4 start hotel. It's a full 2-3 star hotel. I'm not sure how much they charge, since my company booked it for me, but I assume they charge for a 4 start because of its location. Rooms are old and shabby. No matter hot much they clean, if there are stains on the carpets and furniture that date back to pre-historic era, the cleaning will not help. This hotel needs complete renovation. The room was so tiny, 2 people wouldn't feel comfortable moving around. In those 5 days we lived here, the breakfast was exactly the same every day. Not a single thing changed. It looked like no one else lived there except us and few random people showing up at breakfast every now and then. Staff was nice and helpful, though. The location is good too. Overall, if they charge cheap and you're not picky about old, yellow bed-sheets and dirty furniture, go for it. Otherwise, we recommend to avoid this hotel.
with my many returns to this hotel, what can i say ! i love it, its simply perfect in every and single way possible, its located in a calm area and its near to everything in beirut from the airport to the downtown :) you must try it and you will never regret it,
Pictures is deceiving. The whole room smells, dirty toilet, dusty bed, the carpet stinks, wifi wasn't working for a whole day, rusty water tap and shower, breakfast was awful, curtains is stapled to the wall so you can't even open it. Prepared coffee with the unclean kettle in the room but no spoon to stir it. Barely saw any staff around only front desk and concierge. Ran away after second night to another hotel.
I stayed in the Golden Tulip Hotel de Ville when attending a conference in Beirut. The organisers had booked me a single room and I requested an upgrade to a double as my family (husband + two small children) was coming with me. I was paying the difference. We were put directly opposite a large room where rehearsals for a famous Lebanese talent show were ongoing. There was a lot of noise -- singing, practicing, laughing loudly -- that went on until quite late. The hotel generally was grubby and run down. Before seeing it, when checking in, I was asked to pay for the upgrade and, as the receptionist had no change, they kept more than the required sum "on account." The room itself smelled of smoke and was tiny: a large bed, a desk, and a small bed wedged between the big bed and the wall. It was so small that we had to sit on the bed if we wanted to be in the room together. I complained and asked again for the larger room I had been promised. I was variously told that this was the only room available, and that this was in fact the "larger" room. Breakfast was equally dire. Upon check-out, when I asked for my down payment to be refunded, the receptionist was extremely rude and aggressive. He called his manager, who had apparently been sleeping; the manager told me the room was what I had asked for and no refund was forthcoming. When, fed up, I asked for the difference between what I had paid and the price of the (larger) room, the receptionist told me he could give me change for my dollars only in Lebanese lira (pretty much worthless outside Lebanon -- and inside too, come to think of it). When I objected, he threatened to call security to have me removed. All in all, this was really a disastrous experience. I like Beirut and have stayed at the Crown Plaza, which was very pleasant even though it is a big and impersonal hotel. The staff there are helpful and courteous. The Golden Tulip Hotel de Ville really should shut down.
Its hard to know where to start when describing how bad this hotel is. It all starts at check-in, where the front desk attendant will not give you the key to your room until you pay for the entire stay's bill in advance. Then you get to your room which is small, musty, and all shades of brown. The bed is very uncomfortable, I had mattress springs digging into my back all night. The bathroom is on the older side. Towels were not replenished, so when I called downstairs to have towels sent up, voila, the room phone did not work. I was there for a company workshop so we were in one of the dreary conference rooms on-site all day. The food was terrible!! This was unacceptable as Lebanon has some of the best food in the world. No fresh fruit at breakfast. Conference coffee breaks were stale manakeesh, seemed that they were made days before. The lunch in the main restaurant was totally inedible. My friend and I ended up going to the sushi restaurant next door every day for lunch and just paying for it ourselves. The restaurant at the hotel was dirty, staff didn't pick up and clean up after guests. The service was terrible. What a horrible experience overall - I just couldn't wait to leave.
So I never intended to be in a hotel in Beirut. I have a really close friend here and I was planning to stay with him but he didn't realize I was allergic to cats and I didn't realize he had one so the Golden Tulip turned out to be the closest place I could repair to and now here I am. But all that said, I was extremely pleased at the level of quality here. The room is clean and the wifi is fast and I have plenty of space.
- Close to Beirut Municipal Stadium
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Beirut Municipal Stadium is within a mile (2 km) of Golden Tulip Hotel De Ville, and other popular sites like Camille Chamoun Sports City Stadium are within a couple of miles (3 km). This 118-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. Hippodrome du parc de Beyrouth and National Museum of Beirut are also a short walk from this Beirut hotel.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All 118 air-conditioned rooms feature microwaves, refrigerators, and minibars. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, slippers, and bidets. In-room massages are available, and other amenities include safes and desks.
Golden Tulip Hotel De Ville features a fitness center, free WiFi in public areas, and conference space. You can take advantage of valet parking for a fee, along with an airport shuttle for USD 33 per room one way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a library, and free newspapers.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 88 reviews