Radegast Hotel CBD Beijing5.0 out of 5.0
Recent guest reviews
Overall, this is a nice hotel and well located in downtown Beijing. Numerous eateries and can easily get a bike or taxi right outside. The rooms? Very nice and no complaints save one. The air-conditioner like most China hotels only cools to 22 degrees! During the Summer, that just don't cut it!!! Only speaking to the manager got me a room that went down to 20.5 which just made it bearable for me to sleep. First night was just too hot. Seems many Chinese hotels lock the thermostat at 22, even though you tell it to go lower, it won't. My only complaint. Beds are very nice and room is well appointed. First room had a shower/tub.....man, what a mess taking a shower with the floor getting soaking wet.....and I'm careful too! Second room had a walk-in shower in addition to the tub, so that was fabulous. All in all, I was well taken care of. Hey, even though there is no price on it, don't use the shower/bath package or you'll be charged 45 RMB!!!! There is a Starbucks about a 1/4 mile down the road inside a large office building and again, numerous eateries. Hotel restaurants as usual are expensive and nice looking, but not very tasty. Breakfast Buffet is quite large though and has good assortment. Lot's of construction going on locally, so be careful. All in all, I would stay at this hotel again but would make sure I get assigned to a room that the AC can get below 22 degrees Celsius.
This hotel is advertised in some places (and rated in its reception) as a 5* hotel. To my opinion, not according to Western European standards. But if you pay around 125€ with breakfast, then it could be considered as a fair deal for a 4*sup hotel. The hotel is placed in the business area of Beijing, with the famous skyscrapers of the city just within walking distance. The bathtubs are installed in such a way that even the most careful person would end up with the whole bathroom entirely flooded :) The hotel offers access to a privately own well-equiped gym. The English skills of the staff are a disaster, impossible to communicate with half of them.
I have been staying several times at the hotel during the pas 18 months, and I find the overall quality very good. It has become my place in the city. I appreciate the Chinese cuisine restaurants, and the great buffet breakfast. Very good value for money.
I got to the hotel after a 14hr flight and 3hrs get out of the airport and driving in to town so I was really ready to rest. The room they gave me was small, dirty, and smelled of smoke. (apparently non smoking hotel but not really). They changed my room and got me a much nicer and spacier room, cleaner (has definitely seen some wear and tear), and didn't smell. Throughout the night though I was getting hints of smoke through the vent which woke me up. Few staff speak english and very little. I tried to go to a restaurant nearby for dinner and no one was capable of giving me directions, or even showing me on a map. I would not recommend staying here if you are not chinese as it was not the level I expected and uncomfortable to not be able to communicate or get help.
My non-smoking room was assigned to me with a hint of smoke. After re-assignment it was better. Apparently it is quite normal in China so just let the front desk know and they'll change it for you. There's literally a switch for everything. I found it to be redundant but it's apparently very standardized. They have Karaoke within the building so others without a key could get into the elevator as well. You can hear the microphone echoes if you are staying near the singing floors but once you're in the room there's no noise. The hotel will not issue you additional keys/cards if you are by yourself. If you lose the key you will need to pay an additional fee.
Well upon checkin we noticed a heap of drunked men wandering around the lobby, it seemed odd, especially for a 5 star hotel in Beijing, but never the less we ignaored them and made our way to the room. At the room we found it to be so lacking, it was old, and run down, more to come on that. A few other signs of the hotel lacking was the condom packets left for sale on the toliet seat? Really? I went theor with my girlfriend, it seemed really odd to have condcoems for sale in the room? Then there was the shampoo and conditioner and soap that also was charged to the room as an extra if used? In a 5 star hotel? It was late so we went to sleep, and rose a little late, just as breakfast was closing, we went to the concierge and requested they adviose where we may be able to get a breakefast close by, and his answer was McDonalds or Wal Mart down the road, when questined if there was enything else, he pretty much shregged us off and could not care less. After becomming familiar with the hotel, we were made aware of the follwiong; on level 6 there is an internationa club which if in Australia we would just call a brothel, and thats where all the drunken men came from. A note in the room advising to never open the door to strangers knocking in the middle of the night, and to call reception so they can come and address the issue when it happens. We decided to bail out of this hotel early an asked if they would credit us the final night, and surprise surprise they wouldn't as they 'hire the rooms on an hourly basis' !!! OMG, this hotel is just a giant brothel, and some people on Trip Adviser have rated in excellent, my suggestion to their wives would be to get a checkup everytime they stay because they are not staying for the room or the food or the location or the gym let me tell you.
Visited this hotel for our honeymoon. The hotel was brilliant. Staff were very friendly and extremely helpful, ideal location for shopping. Will definitely go to this hotel again if I visit China 🇨🇳
Nice, clean and very large rooms with marble everywhere. The gym and pool facilities are just awesome. You can swim easily with 3 lanes. Staff is very friendly and adorable (many thanks to Lily who took good care of us). Breakfast is just amazing, there's plenty of food and a lot of choice. Last thing, try the Beijing style restaurant (there's a drum at the entrance), it's one of the best I had in Beijing (the restaurant is packed of locals)...
I had such a great experience the last time I stayed here, I decided to book four nights on my most recent visit to Beijing. Things were bad the moment I arrived — the parking attendant was so rude and unreasonable it put me off immediately. But the real reason for my one-star review: when I checked in at 7pm they told me my reservation was auto-cancelled at 6pm and they sold my room. The hotel was completely full and they could not accommodate me at all. No matter how much I tried to complain or beg, they just wouldn't find a room for me, and insisted it was my fault for not arriving in time. I showed them my reservation which clearly listed a phone number and email, and asked why they didn't try to contact me. Their response: they just rolled their eyes and walked away laughing. Absolutely zero care or empathy. I felt so helpless and stranded. I cannot believe I rated this hotel so highly last time — I would literally NEVER choose to stay here again, nor recommend it to anyone. I also find it very difficult to believe they had a walk-in reservation between canceling my reservation (apparently at 6pm) and when I arrived for check-in at 7pm. That just seems very suspicious. I was also traveling with a companion who was due to arrive the following night, and had also reserved at Radegast. So I was forced to find alternative accommodation for BOTH of us at the last minute. A right, royal mess. However, I guess they don't care about my review because the hotel was full of local Chinese businessmen and tourists, so I assume their target market is not reading this review.
What, you expect a real 5 self billed 5 star hotel in China? The Radegast is a decent enough hotel , but not 5 Stars. It caters to Chinese business people. if you are a tourist, contemplate that. Pros: Clean room, some with a very large massage chair. Marble bathroom well equipped with a shower with rainfall head from the ceiling. Restaurant food was decent and I didn't get ill. Staff tries their best. Spa and pool is very good Cons: Where shall I start. This is a very Chinese style hotel. The staff is not polished enough for a 5 star hotel. Most of the staff had only rudimentary English skills, which with my 5 word Mandarin vocabulary, highlighted my deficiency. Some staff tried to be helpful while others could not care less about their work. many were indifferent. This hotel needs a massive training program. The rooms in winter were grossly overheated....over 80 degrees F. There was a thermostat but it was for show and you cannot control the temp. There is a bar that is unstaffed...you push a little button to call one of the lobby bar staff. The one night I decided to have a drink, I has to show the young lady"bartender" how to make one, though its on the menu. My martini was a splash of vodka with some ice in a tumbler. One poster talked about prostitution on the 6th FL. I think it is more of a KTV, mens bar with "take out service". There were a lot of sketchy characters coming and going. I asked the concierge about where I could get a drink and when he replied lobby bar, I asked if there was a bar on the 6th floor. He advised me not to go as it was dangerous. I took his advice. I did notice that a security guard was posted by the elevator on the 6th floor and that the police had been there as well. Lastly, there is little you can walk to in terms of sights or restaurants from the hotel. I think you can do better at a few of the more well known chains. Westerners and Americans in particular may want to find a hotel more polished .
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 194 reviews