Chang An Grand Hotel4.5 out of 5.0
Recent guest reviews
We stayed at this hotel for three nights while on tour with Trip A Deal. Our room on floor seven was not to any 2 star standard. Filthy stretched carpet, no fridge, just a space where it was supposed to be and the hallway and room was permeated with the stench of cigarette smoke. Requested a room change then found half a dozen other couples on our floor did the same. Our higher level room had no cigarette smell and did have a fridge, however, the mould in the ensuite was very bad. We decided that we could live with it. Others in our group complained about no water for showers and one bathtub pulled out from the wall when a gentleman stepped into it. This once grand old hotel is very very tired. It needs a complete refurbishment. Sadly, the worst I have ever stayed in when in China. There are plenty of good hotels in that price range in Beijing. Trip A Deal needs to review their choice,
Unfortunately we were stuck in this disgusting hotel for 4 nights as it was part of our tour. The Breakfast was so disorganised & food ordinary. Coffee & Tea undrinkable. The bed was like concrete but this was expected in China.
This was our first experience with Trip a Deal Travel. Not knowing what to expect, I must say it was a pleasant experience dealing with the staff. Very helpful people. From keeping us up to date with tour requirements, assistance with completion of the visa application for China (A little daunting is the completing of the application) etc etc, nothing was too much trouble. Well, after a good flight with QANTAS we arrived at Beijing. After a trying time getting through Immigration & Customs (only 2 officials began processing our visas, we eventually arrived at Chang An Grand Hotel at around 1.00am. Check in was easy, straight to our room and I must say we were pleasantly surprised with the accommodation., Views from our room were good, depending on the level of pollution in the air, but hotel staff were very helpful. English is not readily spoken, but our tour guide "Leo" was great. He spoke very good English and made our stay here much easier.
A few notes: This hotel does not have AC. Only heating. It got overwhelmingly hot over night. Also the hotel is not well maintained. All the rooms are carpeted and the showers are poorly built so water runs into the carpeting. The result is a strong mold, mildew and fungus colony and smell coming from the floors. Quite disgusting. The food selections are also very poorly prepared and not fresh. I travel a lot and see many high end hotels and this certainly does not qualify. I have also stayed in lower ranking hotels that are actually clean and well cared for and this is certainly not it. The other point is be careful with the thieves pretending to provide rides to the forbidden city on their carts. They say 30 rmb then take you to an off street and pull out a card that says 300. It happened to us and after a yelling and intimidating show by the driver I gave him 100 rmb as my wife was scared. They sit right outside the hotel yet the management make no effort to warn you. Just avoid this place.
Room smelt of cigarette smoke, very hard and I mean hard beds and room very worn out. Never worked out the lights - sometimes they worked sometimes they didn’t. Wifi was extremely poor - often timed out or failed to download emails. Shower was quite good. Breakfast buffet was ok. Although the information guide says 24 hr room service, there is no room service for food. Aircon very poor - quite cold outside but rooms very hot. Hotel was part of our tour package - couldn’t recommend it for people choosing to pay for it unless you got it really cheap and didn’t care about above.
Arrived in the early hours of Monday morning was about a 1/2 hour drive from the airport. Had a room on the 21st floor with great views on Beijing. The room unfortunately had a strong cigarette odor (whilst there are no smoking signs in the room). The room was a good size but did need some upgrading of carpets (stains/aged/rippled etc) whilst had friends staying on the 8th floor and there room was refurbished and very nice and colorful. Nice and clean bedroom and bathroom and good wi-fi and housekeeping services provided in a very timely manner. The bed was very clean but the bed was very hard- not sure if this is the normal in China. Great breakfast buffet and also evening meals were okay but the English language barrier was a challenge. Regrettably very few staff could communicate in English.
A great hotel, although it did seem a little worst for wear. The food was excellent with real value for money. The Silk Market & Train Station were close by making it a very enjoyable stay. A beautiful entrance to the Hotel was also a great highlight.
Nice and central to everything we did. Other hotels close by if you want somewhere else to go. Nice buffet available at a reasonable price which included beer and softdrink. Nice breakfast buffet. Rooms were large and comfortable, bathroom was massive. Lovely area to walk around beautiful views of gardens from room.
This hotel is fine. The location was convenient to the subway, with lots of interesting food carts on the way (on the weekends). The breakfast and service was pleasant. The bed, however, was probably harder than sleeping on a carpeted floor. I slept poorly and had backaches. The first night it even made my legs numb! I found a feather duvet in one of the drawers that made a nice mattress pad, and when my child stole that I lay out pillows on which to sleep. I hear that Chinese people prefer hard beds, so I can't really begrudge a Chinese hotel having hard beds, but it was very unpleasant for me. The wifi was also pretty pathetic.
If you are coming to Beijing for just a few nights then this hotel is ok. I wouldn't rate it an international 5* more of a 2.5 The good points are that it is close to the metro station line Panjiayuan which is accessible to many of Beijing's top sights, the other plus point is that it is close to Panjiauan Antique market, (literally around the corner.) The rooms are very large but unfortunately a little tired, some-what stained and in need a good make over -new carpets, bedding and towels etc. The rooms were not as clean as I would have liked and due to the recent smoking ban in China, these rooms (including the breakfast room) are still very smokey. But I think that can be easily fixed with a spruce up. The beds are also incredibly hard and didn't do my back any favours, although I should point out that a topper was placed on my mattress after I mentioned it to reception, and even though it didn't help my back much, it was good customer care from housekeeping. The breakfast was ok... Toast, cereal etc but not much choice in the way of hot food. This didn't bother me too much as I was out and about most days. The customer service here was good, the staff were friendly and helped where they could. I suspect this hotel was very grand in it's day but it's definitely in need of a good refurb now.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Health club
Located in Chaoyang, Chang An Grand Hotel is within a few miles (5 km) of popular sights such as Hongqiao Market and Temple of Heaven. This 373-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a health club. Located centrally in Beijing, it's also near CCTV Headquarters and Beijing Curio City.
Enjoy dining at Regal Palace, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
Chang An Grand Hotel's 373 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also available.
At Chang An Grand Hotel, guests enjoy features like an indoor pool, a health club, and a sauna. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 260 reviews