Chang An Grand Hotel4.5 out of 5.0
Recent guest reviews
We stayed here on a tour and it was the worst of the hotels we stayed at. The location is poor and there are no restaurants close by. The taxi drivers have no idea where this place is. The restaurant in the hotel is terrible. It's slow and the food is awful. The staff only speak Mandarin and generally have no idea what they are doing. We watched them walk around w a plate of food for 15 min trying to figure out whose it was. Breakfast was average. There is a swimming pool but no hot tub. The good side was the wifi was good, the rooms were cleaned every day.
Checked in on Friday 14 apr 2017. Arrived hotel lobby everything seem fine, but I immediately know this is not a 4/5 stars hotel that they listed online (google search). Room cleanliness: The interiors are old, and was kept in good condition. The carpet was dirty, there are dark gluey stuff at the edge of sink and bathtub. And there is a old smell in the entire room. And don't use the lotion, it has a horrible smell (like old socks). I had to shower again. AC & ventilation: The AC control for bedroom and living aren't working. The entire stay I had the cold sweat feeling (where the air was still and warm). Internet: Free wifi in the room which was good. But I was hotspotting from my phone because you know china block google, Facebook and many others. Other guest in the hotel: I think I was the only foreigner in the hotel. If you haven't had any encounter with Chinese hillbillies. You should stay here. Smelly/rude/and disgusting (spitting). AWARE: I always bare in mind now that when booking a hotel in Beijing or other place in china , don't trust the star rating provided by hotels unless it is an international brand. You will have to take off 2 to 3 stars from listing if it is a Chinese brand hotel. Enjoy and good luck.
This hotel is a total disaster! It is dirty and smelly; claims to be grand or even 5 star as displayed in its reception area whereas in fact it is below even the 2 star standard. It is not a hotel really, rather, something converted from an apartment building and even the taxi driver could not find it. The whole of Beijing has smoking ban, but each of the hotel rooms is smoke choked, as left over by the previous customers. It is very dirty, the carpet is stained and smells. It has a restaurant which is dirty with dirty floor and broken chairs. It does not even have a menu, rather, a laminated sheet with food prices crossed and corrected. It is just like China 2o years ago. The hotel is owned and built by a Chinese oil company, what those parvenus are capable of is make opportunistic money, but they expand into other businesses which they know nothing in terms of management and customer service. Staying there makes one feel like being thrown into a deep pit to be forgotten. By the way, it is quite far from everything. As Beijing is such a big city, competition means that one can easily book into a much better hotel with the same amount of money. Indeed, this hotel is not cheap at all.
Stayed there for 5 nights. Room size is large but the room fitting and appliances are quite old e.g. the TV is not even flat screen. Also, the bath tub leaks after shower. The gym is well equipped as it operates as a membership gym. The breakfast has fairly good spread of Asian and continental but no change to the menu. So, after a couple of days, one is tired of having the same food for breakfast. As the hotel has large number of tour groups, the service quality during breakfast is bad. Table not set, food/drinks not replenished on time. The location is good as it is near the subway station, Panjiayuenn (Line 10). Also, a short walk to the right of the hotel, there are local restaurants, food stalls, fruit hawkers and convenience store.
We stayed here with a tour and hotel was better than expected. As new non smoking laws came into place did not have any issue with smokey areas. We had 2 large rooms but 1 rooms beds were rock hard and ours were hard on western standards but soft on Asian standards. My son slept on the floor the first night as he said carpet was softer. I noticed my bed had a memory foam topper do we requested them to be put on the other beds. 1 room had a fridge which was locked as it was a prepaid room. They unlocked and removed the drinks as we needed to fridge for water. The other room had no fridge. The rooms were very clean and toiletries were good and replaced daily. One issue with going to Beijing in spring is they do not turn air conditioning compressors on anywhere so your in room controller is really only circulating hotel air and I'd only a fan not an air conditioner. This is a Beijing initiative not the hotels. The breakfast was great. Lots of variety but westerners have to remember you are in China after all it my fussy family had no issue with getting full on eggs, pancakes, toast, fruits, cakes and steam buns. The gym was s fabulous surprise it has all modern equipment and plenty of it. The pool was a great lap pool. The staff don't speak much English so if we had been without my Chinese friend it would have been difficult. The location is not the best but be adventurous and walk around the streets and there is kfc, some nice restaurants otherwise jump in the subway. Overall the hotel was adequate for our needs on this trip.
Joined a tour but it was a non peak season so ended up having a private tour around Beijing. I had very very low expectations on this hotel based on the reviews but i had a pleasant surprise. The hotel room was spacious, a bit of smokey smell initially but it was not very strong. That was due to previous years of having guests smoking in the rooms but the law has now changed for the past 6 months. It's quite cold and the heater was really on full blast even though it was on low, needed to open the window for some cool air but all is well. Shampoo, lotion, body wash, comb and toothbrushes were provided. The rooms are a bit old but I didn't spend too much time in it since I was exploring the city. Breakfast was expected to be a war zone as commented by other guests but everyone was civilized, quiet and no battle needed. Enjoyed the range of food provided (chinese dishes, french toasts, pancakes, milk and cereals). Important thing in my life, wifi was available in the lobby AND ROOMS. I was in the 6th floor and the signal was good. Television had about 66 channels and channel 61 was HBO. That was a treat! Overall I really enjoyed the 4 nights stay but it might be because this is a non- peak season.
The outside and lobby area were nicely decorated and renovated leaves you with a good impression. However, the rooms and other floors of the hotel do not give off the vibe of a "Grand" hotel. This hotel is used by organized groups and tours. So many people of different backgrounds stay at this hotel. Even if the rooms says they are non-smoke, once you leave the elevator, you can smell the cigarette : it really is hard to breathe. The rooms are not properly maintained, there were stains on the bed sheets and the bathroom was not very clean. The staffs do not speak English, only a few know basic English words. If you know how to speak Mandarin Chinese, its a plus! There are different activities like a pool room, a chess room and a pool. But, since people were smoking everywhere (they don't care about rules), I didn't enjoy the experience. The restaurant was the worse experience ever in my life. People were rude and had no shame. Breakfast buffet is like a war zone : people will do anything for food and eat the free food. For example, as soon as the eggs platter came out, a certain woman took a plate and shoved 8 eggs in a fell swoop or another woman took out her thermostat and filled up on coffee. I mean it's a breakfast buffet, not a place to pack up your lunch for the whole day. People staying at this hotel, seriously. Never ate at the breakfast buffet after that one time. There is Wi-fi, but only in the lobby area (none in the rooms). Even if you manage to connect to the Wi-fi, it is super slow, since everybody in the lobby area is trying to get on the Internet.
This is a non-smoking room hotel but many occupants smoked anyway. We have requested to move to another room due to smoke by previous occupants. We find the room adequately large with comfortable beds and large bathroom. There is a safe, an umbrella, two terry cloth bathrobes in each closet. Breakfast starts at 6am through 10:30pm. There is a variety of choices for Eastern or Western breakfast. There is an indoor heated swimming pool and an exercise room. Chang An Grand Hotel is situated near an underground rapid transit exit, and also close to the 3rd ring expressway. A tour of Beijing booked our stay at this hotel. Bellmen and housekeeping staff are friendly and helpful. Free wi-fi in lobby area only,
This hotel is used by organized groups/tours. Beds are very stiff and uncomfortable. Rooms poorly maintained. In many rooms strong smell of cigarettes even though they are presented as non smoking rooms. Poor breakfast especially when it is crowded by organized groups. Big lobby short of seats armchairs and sofas. Poor Wi Fi (speed and coverage).
Cannot say anything good about this hotel. We were booked into this hotel as part of a supposed 5 star package ? Would be generous to give this hotel 2 stars. Hot stuffy room no air-conditioning when queried with reception was offered a fan, rock hard bed, dangerous wiring & extremely unclean. Terrible breakfast with dirty dishes everywhere, most staff spoke no English. Overall terrible experience.
Located in South Chaoyang, Chang An Grand Hotel is within a few miles (5 km) of popular sights such as Hongqiao Market and Temple of Heaven. This 373-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a health club. Located centrally in Beijing, it's also near CCTV Headquarters and Beijing University of Technology.
Enjoy dining at Regal Palace, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
Chang An Grand Hotel's 373 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also available.
At Chang An Grand Hotel, guests enjoy features like an indoor pool, a health club, and a sauna. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 244 reviews