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Beijing Financial Street International Hotel

5.0 out of 5.0

Recent guest reviews

As of 2nd of January this Hotel will not longer be an InterContinental Hotel and will not be connect with IHG. Stayed here one night on 2nd of January, no IHG rewards points, service has dropped. Disappointed,

We were unsure if the location of this hotel would be suitable but turned out to be just fine even if not there on business. As Ambassador members of IHG, we were upgraded to very spacious family room. As most hotels in China, you can expect nice infrastructure, poor english spoken by staff who are at least friendly enough to try. The breakfast was very good and the meat restaurant also recommended. Good choice.

The hotel is right on the financial district of Beijing. Many rooms have great view of the Beijing TV tower, the zoo and the mountains in the west of the city. In general this is a great hotel with large rooms, good business facilities and a great little Club lounge catered for all tastes. As a Spire Ambassador member, the hotel kindly upgraded me to Club room with free breakfast and happy hour. Due to family commitment I only used the Club lounge once for a pre dinner happy hour drink. There are plenty of mixers available as well as a combination of Chinese and western food.   I took the full advantage of the full breakfast down in the main restaurant. There are plenty of choice to make sure you have energy for a full day’s work. You can be either a healthy eater or stuff yourself silly. The coffee, however, is not very strong. Still, it is a great breakfast. I also had a buffet dinner in the hotel. I think the sashimi is not very generous portion for a very generous hotel! My local family members were not very impressed although I immensely enjoyed myself.   On the day of departure, I could not have a shower in the room due to a burst pipe in the hotel. The hotel can only offer shower in the fitness centre which I took after 2 hours waiting. I could not fault the hotel even with this incident as the hotel was very generous to give me free breakfast and upgrade to the Club room.   The sad thing is this hotel will leave InterContinental chain in January. I will miss this hotel. It is definitely a great hotel to stay in Beijing. Thank you for the great memories.

My wife and I spent five nights at this hotel. The staff is great. Very helpful and friendly. We didn’t have any trouble communicating in English. Our room was large and clean and with a great view of the city. The breakfast had several choices of food and drinks. We had a great time.

I was visiting Beijing for the first time and chose a ihg hotel as I am a gold card member. The hotel looked ok from outside, reception area was a good standard. But the problem straight away was the language barrier. The reception staff English was very poor and this extended the check procedure time. They asked the concerige to translate. I was allocated a club level room, this was of a poor standard, old furnishings, bathroom was like something from the seventies with old glass sliding doors and the bed felt uncomfortable. The room needed to be decorated to give a fresher feel. I had a meal in the steak restaurant during my stay, I had ordered a burger and fries. But the burger tasted very greasy and was not what I expected. There was no check back from staff to that my food was ok, I managed to get the attention of one of the waitresses. She could not understand me and spoke little English, she went and got the restaurant manager (John) who also could not fully understand what I said it tasted bad. He said sorry for his poor English and went to get someone else, by this time every member of staff were looking at me as I sat there waiting for someone else to come. The young chef came and he had a little more English. At this point I had had enough and said I will leave without having any food. The location of the hotel was also a bit too far out of the centre and made it difficult to visiting tourist sites. The overall stay was poor and by staying loyal to ihg I feel let down.

Poor check-in experience. The staff could barely speak English (was passed around until one was brave enough to talk to me). Took ages to get to me (4 of them, and I was only one waiting). Then she couldn't find my Chinese visa in my passport and I had to show it to her! For an IHG hotel, very disappointing experience. Room was nice (got upgraded to a suite) but a bit dated (how many hotels still have CRT TVs??). Breakfast was OK.

We went for a week holidays in China and that was our first visit to Beijing. This hotel was in the best location I could think about. The rooms were spacious and clean. The staff were fantastic but English language was a bit of a problem, but they did try their best to help us. Andy the Concierge, Monroe and Krystal at reception were very helpful. Actually everyone was great and made our staying very pleasant. Do not miss breakfast it was delicious. Definitely I will come back again.

I have stayed at the Intercontinental Beijing Financial Street numerous times in the past year. It is an excellent business hotel, which is well located. The restaurants at the Hotel, including Monsoon for sumptuous buffets, Steak Exchange for superior steaks and wine and Yue Rong Xuan, which offers top quality Chinese cuisine, are all top notch. The Front Desk staff and Concierge are most helpful and friendly. Laura Wang, the Assistant Front Office Manager, is singled out for her superior service and assistance beyond the call of duty. I had some difficulty in confirming a reservation at another Intercontinental Hotel in China and she spent time in communicating with the other hotel to work out all the logistics. It was most appreciated, particularly as I had some language issues and had been unsuccessful in confirming the reservation at that other hotel, in spite of several tries. Subsequently, she provided me with valuable information on doing business in Beijing and introduced me to the Hotel's Lounge and Business Services.

I stayed for 3 nights here recently and just found that the hotel is getting old and tired. When it first opened I am sure it was quite spectacular but it needs some upgrading My room had a very distinctive smell or mildew when I brought it to the attention of the desk staff they promptly moved me and to my surprise upgraded me. Even the upgraded suite was showing its age, but since they gave me a lot more than I paid for one doesnt like to complain too much. The room was huge, clean and quiet. The cleaning staff was very diligent . But even this club suite was looking quite tired. it is located obviously in the financial area and had lots of restaurants. The breakfast was on average for China but the staff were quick to refill coffee and ask if you need things. I ate out, except breakfast, so cannot comment on other aspects It also has quick and easy access to cabs. An HSBC, ICBC and bank of china within a few m of the hotel. Across the street, go under the underpass, is both a chemist ( Pharmacy) and a convenience store. The staff in the business center were a bit useless. Most speak barely any English, which is really rather silly. The computers also did NOT work The staff are very good and try to be helpful but the hotel does need some refurbishment

I stayed here three nights (on my personal account) after staying three nights across the road at the Westin for work. I am IHG Platinum and an Intercontinental ambassador and had a tricky (and low cost) booking using an Ambassador free weekend certificate and a night on points, but the hotel went out of its way to make me feel welcome. I had booked a high grade club room with the free night certificate that they upgraded to a massive suite. They allowed me to stay in the suite on my points night, and also gave me access to the club lounge for that evening, which was very kind. Staff at reception went out of their way to give me a warm welcome. However if you aren't IHG platinum I am afraid to say that the Westin is much better. I arrived carrying two suitcases but neither of the doormen would open the door or offer to help. While most staff seemed to have some English, it wasn't great. (Not as bad as some other reviews suggest, but I was never certain that i had been understood). The rooms are old and some of the furniture quite poor. The interior of the hotel still stinks of cigarette smoke despite it being a non-smoking hotel for a couple of years. The TVs are just TVs - no ability to order a (free Ambassador) movie or check your bill. And the drink selection at the club lounge quite limited. Everybody tried so hard to look after me I would stay here again. But the Westin hotel across the road is clearly better for most Western travelers.

11 Financial Street, Xi Cheng Beijing Beijing

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Downtown Beijing, Beijing Financial Street International Hotel is within a few miles (5 km) of popular sights such as Forbidden City and Tiananmen Square. This 5-star hotel has 248 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. Located centrally in Beijing, it's also close to Beihai Park and Great Hall of the People.


Dining

Enjoy dining at Monsoon Restaurant, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Beijing Financial Street International Hotel's 248 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 37-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, phones, and ironing boards are also standard.


Property features

At Beijing Financial Street International Hotel, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for CNY 680 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 732 reviews