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Country Inn & Suites By Carlson, Beaufort West, SC

2.5 out of 5.0

Recent guest reviews

Very nice hotel. 20 minutes from the marine base. Clean, friendly, good breakfast

Check in and out was good, Wi-Fi worked, facilities inside and out was nice. Everything was good. Staff was better than average. The breakfast was as well. Stayed for four nights, all went as planned.

Enjoyed the convenience of the location, and the staff was extremely friendly. However we booked a 2 queen bed room and ended up with one king, when we addressed the issue they said they would fix but never got taken care of. Rooms were on the top clean but after getting set I noticed that the sheets seemed to have stains on them.

The Staff was very nice,the room was clean and ready, the breakfast was very good.

My wife and I stay at Country Inn and Suites quite often and this was the worst we have ever stayed at. The room was nasty broken glass on the carpet wife step on bathroom dirty no plug for her to take a bath had to use a wash cloth. Was very disappointed the only good part was the lady at the front desk was very good trying to find us a good room which wasn't going to happened in this Hotel. There was another couple trying to find a room that had a working air conditionier. Very Long Night

I guess you get what you pay for. Bathroom could do with some good maintenance . One light strip not working. Light cover broken. No plug for wash basin. Surly check in agent. No smile, no welcome!

The walls are paper thin, you can hear everything going on in the hallway.

Everything was as expected, the staff was friendly, the room was nice and clean. Wonderful surroundings, free breakfast would definitely return.

This was the worst hotel experience I ever had. The hotel was dirty. The manager was rude. I tried to leave after the first day, but the manager refused to give me a refund for the second day although the room had dirty linen in the shower and I checked out at 8am. I was so disappointed. They offered me nothing. The hotel stole my money and refused to give me a room for the second night. TERRIBLE!!! I will never stay there again. The manager didn't help at all.

The door from the parking lot to our floor had no lock, it was broken out so anyone could enter at anytime. We did not request but were forced to take a handicap room, the bathroom had no lip from the shower to the rest of the room, so the floor got very wet. We had no desk. The carpet was stained and In general the hotel is a little run down.

comfortable room but some mold in bathroom. Breakfast was good but supplies ran out and were slow to be replenished.

Well, Where do i begin? We originally were scouting the area for a possible job offer. Later I had decided I wouId not recommend people to stay of they were to come visit; if I should get a job in this area guess at the front door/desk. When we first arrived the front desk people were awesome and we thought this is going to be great!! Well, we go to the room and everything seemed to be average. After being on the road for 7 hours I had decided to get a shower and get energized. As I pulled the shower curtain closed in the shower I had noticed there was MILDEW on the cloth shower curtain. Yuck!! Later that night I found that the Blow dryer in the bathroom had an attached night light. I found this out after I had to get up in the middle of the night. The light would flicker whenever I touched the wall switch. It would not stay on when the light was off. The more/longer the overhead light was then the night light would stay on with a flickering. With not having a light as an escort to the bathroom in the DARK of night I ended up using my Smartphone. I did contact the front desk about the light and the maintenance guy was rather quick to respond the next morning. He said he would replace the switch after we left...I do mean left 3 days LATER!! We had a double queen room...I am glad we did. One bed was very uncomfortable and the other was much better. Here is the KICKER for me anyway about this place. I usually get hotel stays where they have a Continental Breakfast. This was not the place for even coming close. The food was unedible, hash browns were warm but uncooked, scrammbled eggs were not eggs and the sausage patties not sure what they were. Yogurt sitting out in a pan not iced, milk was from a gallon jug and not on ice...everyone picking it up? I usually have seen dispensers/small cartons. The 2nd day was even worse they had what THEY called eggs benedict...no where near. Eggwhite squares with what looked to be yokes on top of them was a nasty cheese something. My wife took a bite and by her expression I was not even going to attempted them. The waffle batter was so thin one little cup had the batter running off the side of the iron before you could even close it. After our 2nd breakfast we had given up. We actually had decided to dump the junk and go somewhere else on the 2nd day. We started to watch who was eating what of the people coming in for breakfast...funny thing was. There were more people throwing away what they called food then eating it!!! The people setting up and taking care of the so called "food" had a distance attitude. Even if they were greeted nothing in return. I actually felt bad for them. Why? My intutition was the manager/owners wanted to skimp on the breakfast quality. We had found a place called Palm & Moon Bagel Co. to be a best value/flavor/deal for your money in downtown Beaufort. I just wish we had found it sooner than the last day. One more thing I also chose this hotel because of the swimming pool. Upon our arrival it had no water in it or at least not enough to get your knees wet. The front desk people told me it would be open "tomorrow" that never happened. We have decided that to come back for just a vacation. I can assure you we won't be staying at this place...but a B&B. I hope this enabled people to make a more informed decision.

Pretty good. coffee available all day. One hangar in the closet. Free breakfast. Scrambled eggs lousy. Good bed. WiFi available free. Parking OK

No maid service on Thanksgiving. No creamer the whole 3 days I was there. Door lock on the room next to me was laying on the floor for 2 days, and the door looked as if someone tried to break in with a crowbar. The night attendant told me to let her know if I hear anything which did not make me feel very safe. Maintance guy walked into my room by mistake and I was naked.

Room was clean and already cool when we arrived, a plus in SC even in April. We experienced a quiet night with a clean room. Free breakfast was plentiful but crowded. Not too far from Parris Island, our ultimate destination!

The staff were very nice and always helpful. Our room was not a "renovated" room - it had seen many better days. Fine stopover for one night, but not for an extended stay until updated, especially for the price.

In town for a visit with my son a marine DI at parris island. We were very happy with this hotel, we hav stayed at other higher priced hotels in town but always had some small problems but we had none at this property ,the staff were very helpfull the room very clean and a big pluss for us is that it is none smoking. We will stay there again on our next visit.

Went for a Marine graduation and the staff and hotel were very good.

The hotel was clean enough and the beds are cozy. The staff was quick to check us in and there was no hassel getting checked out.

Room options

Traditional, Two Queen Beds

Queen 2 | Sleeps 4

One Bedroom Suite, One King Bed

King 1 | Sleeps 4

One Bedroom Suite, Two Queen Beds

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Guest reviews for Country Inn & Suites By Carlson

Everyone (8) Couples (10) Business (2) Family (5) Other (2) Friends (1)
5

nice hotel

Everyone

Very nice hotel. 20 minutes from the marine base. Clean, friendly, good breakfast

By , from Florida on Sep 17, 2017

4

breakfast was very good, great way to start the da

Everyone

Check in and out was good, Wi-Fi worked, facilities inside and out was nice. Everything was good. Staff was better than average. The breakfast was as well. Stayed for four nights, all went as planned.

By , from Onalaska, Wi on Mar 20, 2017

3

good location but needs some improvements

Everyone

Enjoyed the convenience of the location, and the staff was extremely friendly. However we booked a 2 queen bed room and ended up with one king, when we addressed the issue they said they would fix but never got taken care of. Rooms were on the top clean but after getting set I noticed that the sheets seemed to have stains on them.

By , from Daytona Beach, FL on Nov 22, 2016

3

decent middle of the road hotel room

Everyone

By on Oct 30, 2016

5

excellent

Everyone

The Staff was very nice,the room was clean and ready, the breakfast was very good.

By , from charleston sc on Jul 16, 2016

2

long night

Everyone

My wife and I stay at Country Inn and Suites quite often and this was the worst we have ever stayed at. The room was nasty broken glass on the carpet wife step on bathroom dirty no plug for her to take a bath had to use a wash cloth. Was very disappointed the only good part was the lady at the front desk was very good trying to find us a good room which wasn't going to happened in this Hotel. There was another couple trying to find a room that had a working air conditionier. Very Long Night

By , from Beaufort So Carolina on Apr 2, 2016

3
Everyone

I guess you get what you pay for. Bathroom could do with some good maintenance . One light strip not working. Light cover broken. No plug for wash basin. Surly check in agent. No smile, no welcome!

By on Mar 4, 2016

Review comment responded on Mar 22, 2016

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4

noise

Everyone

The walls are paper thin, you can hear everything going on in the hallway.

By on Feb 29, 2016

5

exciting husband and wife rekindle

Couples

Everything was as expected, the staff was friendly, the room was nice and clean. Wonderful surroundings, free breakfast would definitely return.

By on Aug 17, 2015

1

worst hotel ever!!!!

Couples

This was the worst hotel experience I ever had. The hotel was dirty. The manager was rude. I tried to leave after the first day, but the manager refused to give me a refund for the second day although the room had dirty linen in the shower and I checked out at 8am. I was so disappointed. They offered me nothing. The hotel stole my money and refused to give me a room for the second night. TERRIBLE!!! I will never stay there again. The manager didn't help at all.

By on Jul 8, 2013