Quality Suites2.5 out of 5.0
Recent guest reviews
Old and frail, checked in and front desk put us in room 102. 102? The closest room to the front door, breakfast area, and I didn't even ask for it. Everything else was great, food, bed, pillows, and I am a seasoned traveler. Very secure. Hopefully I will be back when I visit my sister-in law.
mr. roger at the front desk help us out to put our luggage in the room. the hotel is clean, quiet even with the dog staying at the hotel. didn't have one with us but we appreciate hotels of the quality which allows the pet. I am very happy with my stay. i will defiantly staying here again when i traveling to the baton rouge.
We arrived - manager of the properties checked us in!! Not the friendliest fellow!! Room was clean - although bathroom showed much wear and tear!! Asked manager about a good place to eat — was not helpful. We decided to order delivery Italian! View from room was a storage area and dump! Breakfast was microwave egg omelets and sausage soaking in hot water!! Check out was a task — waited until 7:15 for his arrival. Like the Choice Properties that slide the bill under your door!! Manager seemed preoccupied upon his arrival!! Sorry we bothered him!
The mattress was comfortable and the room was clean. The front desk clerk wasn't particularly friendly but that was fine. The breakfast was normal and the lady was friendly and refilled everything immediately. She also wished us a safe trip when we left. Room had a clock, which I like, and was spacious.
Hotel staff were kind, but appeared aloof, and relatively uninterested in our being there, much less our happiness. The bed was hard, the air conditioning was caught up in the curtains, our window faced an abandoned dump site of clutter complete with a decaying mattress. Hotel guests were not allowed to park on that side of the hotel. Not that you'd want to park there, but I didn't feel secure about my average vehicle overnight. The shower had the number 6 written in black on the tops of 3 tiles on 3 different walls, where it appeared cleaning had tried to remove the numbers but failed. The caulking was considerably mildewed, and bathroom lighting was less than inviting. The worst part was the roach that came up to see what was on my plate at breakfast while it was on the buffet counter. Breakfast was average and less than enthralling, but did have a waffle maker and some mini American cheese only omelets. The lobby by the breakfast lounge appeared to be a hangout for the locals, even those not staying at the hotel. I'll give it points for room layout, which left the room feeling like a suite with the partition between the bed and the chair. The room was nicely furnished and decorated, but the atrium was beautifully furnished and decorated.
Just in for the night, so I only spent about 10 hours total in the room, and 7 of it was sleeping. The breakfast was decent, and the service was pretty good. The check in process was entirely too long...took maybe close to 20 minutes, and I had a reservation. The TV wouldn't come on...they were going to change my room at 1030 at night....finallly got it working, but there should have been a maintenance person that could come look at it instead of asking the guest to move all of their things. Overall, it was a clean, comfortable stay, which was most immportant to me.
the front desk person wasn't much help..basically just handed me my key and went back to facetiming with whoever he was on line with, but we were tired and they allowed the dogs. the breakfast was decent, and the room was comfortable. ac was a little loud but no big deal. the only downside was we had to drag our dogs through the interior of the holtel as there was no outside access I would stay here again
First off when I checked in and young gentleman at desk gave me my room key, he gave me someone else's room, when I opened the door all I saw was bed messed up with someone's belongings inside, I never stepped in room I quickly closed the door,as im coming down elevator to let him know he gave me someone room, he was standing at elevator door with another room key, because he realized his mistake,if those people had been in there room that would have been a disaster...also as im leaving the hotel, they had car oil on ground in front of entrance, I slipped and fell in oil flat on my back!! There were two people at the pool when I fell, they saw me fall and never asked was I ok, did I need help...SMH cruel world...anyway somehow I manage to get up and limped back in hotel to inform the clerk I had fell in oil, he came outside and saw the oil but went back on inside, he never said come back let me write an incident report or anything, I just left the hotel and I never came back to my room either..The next morning when I woke up I could barely walk on my right leg and my back was in pain, so I went to doctor and now im on crutches cuz I sprained my knee and pulled muscle in my back from the fall..This hotel got to do better!! Just saying...I will be contacting the hotel about the incident report to see if it was written!!!
The best thing about this hotel was my check in clerk. The front desk in general were rude. The cleaning staff were very intrusive. The hotel is nice and clean, but not utilize to be a friendly environment. The breakfast was not that great.
Very nice hotel with friendly staff and clean rooms with good breakfast. I would love to stay here every time I pass Baton Rouge. Also good size pool . Front desk guy was very nice when we checked out . He give us very satisfied answers to our questions about something to do in this area.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Quality Suites places you within a 5-minute drive of Sherwood South Shopping Center and Gateway 12 Shopping Center. This 63-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Baton Rouge, the hotel is also close to Corner Square Shopping Center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
All 63 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.
Guests of Quality Suites have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 201 reviews