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Quality Suites Baton Rouge East - Denham Springs

Star Rating
2.5 out of 5

Information

Reviews

3.9 / 5Good
520 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

Book online or call:

1-844-663-2276

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    Baton Rouge

    Located in Baton Rouge's Broadmoor neighborhood, Quality Suites Baton Rouge East - Denham Springs is in the city center. Old City Hall and Howard Wilkinson Bridge are local landmarks, and the area's natural beauty can be seen at Sherwood South Shopping Center and Tams Drive Park. Check out an event or a game at Tiger Stadium, and consider making time for Blue Bayou Waterpark, a top attraction not to be missed.

    Getting around

    • Baton Rouge, LA (BTR-Baton Rouge Metropolitan) - 22 min drive

    About this property

    Quality Suites Baton Rouge East - Denham Springs

    Coffee/tea in a common area, a business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 63 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast available daily 6:30 AM–9:30 AM
    • Coffee/tea in common area(s)

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English
    • Hindi

    Business services

    • 1 meeting room
    • Business center
    • Conference space (392 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Designated smoking areas (fines apply)
    • Fireplace in lobby
    • TV in lobby

    Room amenities

    Bedroom

    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • LED TV

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Phone
    • Safe (surcharge)
    5 - Excellent
    170
    4 - Good
    206
    3 - Okay
    80
    2 - Mediocre
    37
    1 - Poor
    27
    4.0
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Very unhappy customer

    Had to switch rooms 3 times. No power in bathroom in 1 room...move to next room it had no cable...moved again bed was not clean it was hair on the sheets from previous guests. Our only reason for staying is prices had went up very high at other hotels close by

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Im a truck driver from Florida had a breakdown had to stay for 3 days the manager and customer service was friendly and nice plus hotel was nice. Great job

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Elevator went out of service Friday afternoon and was still out of service when we left Sunday. The entire property is outdated. Mold in bathroom. Questionable safety surrounding property

    Stayed 2 nights in Nov 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Disappointing

    Good evening, My stay at your location was from 11/26/19 through 11/30/19. I reported an incident on the last night of our stay that the room had not been cleaned that day. The associate scattered to bring me some towels, I asked for a refund and the associate said she would leave that information with the manager. That same night the elevator was out of order and we had to use the stairwell. My room was closest to the stairwell being used by the guests. That emergency exit door kept on being slammed throughout the night and we were not able to sleep. The next morning the elevator was still out of order and we had to use the stairwell to bring down all our luggage from the 3rd floor which was a huge inconvenience. At checkout I asked to speak to the manager and was told they were to come in later. I requested to get a callback from the manager and I have yet to hear. Lastly in checking out the associate charged an incorrect amount. My booking confirmation stated a total of $388.44 and I was charged $394.44. The associate said she corrected the charge by $6 but I now see an additional charge of $6 on my credit card. I am still waiting to be contacted by the manager and expect all of the above concerns to be addressed.

    Stayed 4 nights in Nov 2019

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