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Recent guest reviews

The only redeeming quality about this property is that the room was clean. Beyond that, everything was disappointing. Customer service was poor. Pool and hot tub area were messy with overflowing dirty towels. Clean towels were not available in the pool room.

The hotel is fantastic! So much to do around that area. The only thing I didn't like is that check in is at 4! And they don't give you a room before that time. So don't show up any earlier or you are waiting around. And check out is 10 am! But they do have later check out times if requested. No later than noon.

9 Harbour Street East Collingwood ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Living Water Resort and Spa places you next to Georgian Bay and Lake Huron. This 200-room, 3.5-star resort has a marina, a full-service spa, and a restaurant.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

Living Water Resort and Spa's 200 individually decorated rooms provide iPod docks, microwaves, and stovetops. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests of Living Water Resort and Spa have access to a marina, a full-service spa, and an indoor pool. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this spa resort include a children's pool, a fitness center, and 2 spa tubs.

Room options

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

1 King Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 2 Bedrooms, Partial Water View

1 King Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

1 Bedroom Suite, 1 King Bed with Sofabed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Full Water View

1 King Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Living Water Resort and Spa

Everyone (2) Couples (1)
5
Everyone

By on Sep 21, 2020

Review comment responded on Sep 21, 2020

Hello, thank you for the positive rating review on your recent visit with us. We are happy to know you enjoyed you stay overall and hope to welcome you back in the future. Thank you for your business.

2
Partner Couples

The only redeeming quality about this property is that the room was clean. Beyond that, everything was disappointing. Customer service was poor. Pool and hot tub area were messy with overflowing dirty towels. Clean towels were not available in the pool room.

By on Feb 22, 2020

Review comment responded on Feb 24, 2020

Hello, we were disappointed to read the concerns you encountered during your visit with us. It is clear that we did not meet our standards of service and have forwarded the issues to the respective management members who over see those areas to address and improve the standards of service. We do apologize for this experience and appreciate the feedback to make us better.

4
Everyone

The hotel is fantastic! So much to do around that area. The only thing I didn't like is that check in is at 4! And they don't give you a room before that time. So don't show up any earlier or you are waiting around. And check out is 10 am! But they do have later check out times if requested. No later than noon.

By on Jul 4, 2018

Review comment responded on Jul 5, 2018

Hello, and thank you for taking the time to leave a review on your recent stay with us. We are happy to know that you enjoyed so many different aspects of your stay. If your assigned room has been cleaned, inspected and released for check-in before 4:00 pm and a guest arrives earlier, we will gladly check them in. However, if the room is not quite ready, then yes there may be a wait if a guest arrives earlier than 4 pm. We do appreciate your feedback and hope to welcome you back in the future. Thank you for your business.

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