Hotel Viladomat by Silken3.0 out of 5.0
Recent guest reviews
The location - not the best, as it takes approx 5-10 min walk to metro (depends how fast you walk). Urguell , station. If you go from/to Barcelona airport- El PRAT, the bus stops A1 & A2 stops close to the hotel, at Gran Via - Urgell (10 min walk). The staff – the male at the reception is efficient, friendly and helpful. The lady at the reception is not much professional and while checking out, she didn’t even say bye, thank you, etc….. The room (classic room) – clean, big, hot shower, only the bed was not much comfortable. Internet was free of charge and worked well. Paid: 49.50 Eur/1 night, so the quality is sufficient for the price of the room.
Stayed on fifth floor on main road, didn't sleep for whole holiday due to traffic noise which was horrendous. Don't know why reviews mention friendly staff, the male on reception was very nice but the two ladies never made eye contact never mid say hello. Breakfast €11 which was extortionate and the rooms are very dated with uncomfortable beds and pillows like pancakes. No tea/coffee making facilities and no room service provided.
Struggled to get a good nights sleep within the four nights we stayed here. The website states there is soundproofing, however this has to be one of the loudest hotels I've ever stayed in. With it being on a main road I expected road noise, but we could hear conversations in all the rooms around us which sometimes went on till the early morning. The facilities in the room were ok but really need smattering up. Shower hook wasn't secured correctly, toilet was stained, light fittings were wonky and bent and the curtain was hanging off the rail. Apart from checking out I didn't find the receptionist particularly approachable and she didn't seem at all courteous when we checked in.
Rooms were wide enough, clean and well ventilated. Receptionist were friendly and helpful. I suggest though they should train all other staffs like the cleaners to speak even basic English. One example is that basic term such as "laundries". It was one morning a lady housekeeper knocked our hotel room saying something we didn't understand at all. It was quite annoying talking without able to understand any words. She just wanted to pick up laundries if there were so. The hotel has good facilities. Outside pool at the rooftop which is open only during summer. Common sauna rooms for male and female and gym located at the hotel's basement which are available 24 hrs. You just need to book the sauna by contacting the receptionist. It will be ready after 20 minutes. The normal sauna accommodates around 5-6 persons. It was dry type and unlike traditional finnish sauna, there aren't stones to throw water. The steam sauna seemed to have unusual strong odor. The second evening we went the steam was extremely hot.
Stayed there begging of the month, first impression - receptionist should be more polite and smile more. Very unhelpful receptionist. Our room was clean tho, only shocked about the fact - no air conditioner!? For the country like Spain ? Our room was way too hot , stayed there for 4 nights didn't sleep once ! Too hot, we have tiny little small window which was open 24/7 , 7th floor and there was no fresh air in that room once !! Aswel one of the morning my husband was feeling sick and I asked waiters in the "restaurant" can I bring food to the room ! And that said no! Ok, I understand it's 3 star hotel but let me (myself) bring the bowl of cereals to room would be only nice since one of they're guests wasn't feeling good. Only friendly staff was the lady who cleanse our room! Very disappointed!
I had expected the staff at this hotel to be friendly after having had to rebook after an Emergency which I am grateful they assisted me with. Getting to the hotel the lady on the front desk was beyond rude! We debated the need for me to pay over twice the amount I actually needed to for over 20 minutes. Unbeknown to myself my friend had contacted the hotel prior to our arrival to ask if they could place some balloons in our room as it was my birthday. She was met with a point blank no and told that was not there job. A kind 'sorry we are unable' would have sufficed. Another member of staff seemed baffled why we were asking for directions in a foreign country - we promptly walked out and asked someone on the street who only spoke Catalan but was still more helpful than the hotel receptionist. The hotel itself is ok. Room was spacious and clean yet a bit dated. At present March 2017 there is building works and it can get a little noisy in the day. Traffic of a night time was quite loud even with the windows shut so be aware. Overall I would say don't stay here if you need any sort of help or advise. They were totally unwilling to help in that way at all. If you need somewhere to lay your head then you should be fine.
The cleaners start banging around at 7am. Came back to room at 5pm for a nap, banging from all the rooms, don't know if this is guests just moving or if staff cleaning. Friend had the same issue so not just me. No sleep if you stay here which ruins holiday as I'm here to relax and recoup.
I had to be there during the Mobile World Congress 2017 for a rip-off price. Nevertheless, you'll find drops of dry pee in front of your toilet, spots on your towels, shadows in your bathtube, awkward dirty chairs in the lunch room and you have to eat in the middle of uncleaned tables of earlier guests. Never again.
I've stayed at this hotel 6 times. Booked by someone else. It's a room with a shower is the best you can say about it BUT the staff are so unfriendly. They just don't want you to stay at the hotel. The Bar closes at 8pm and that's it. No more drinks! Seriously awful hotel :-(
We stayed in Ab Viladomat during our holidays in Barcelona, a couple , from 12/02 until 17/02! The hotel is really a 3-star hotel , the room was comfortable & spacious , with a good street view from the large windows & always clean! The only thing that we didn't like about the room was the wardrobe , it was too small! The location of this hotel is near the center , just outside there is a bus station and every 7 minutes H10 bus takes you to the center in less than 10' ! Of course it would be better if there was a metro station nearby - 15' walk away -,but still not so important. We would return to this hotel of course , in general , we are very satisfied ! Barcelona is a must-see city , we loved every part of it ! I would like to make a good comment about the cleaning staff , the lady at the bar in the mornings and Olga from the reception ,- always smiley and very helpful ! Thank you !
Located in Downtown Barcelona, Hotel Viladomat by Silken is within a mile (2 km) of popular sights such as Casa Batllo and Placa d'Espanya. This 3-star hotel has 81 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a conference center. Palau de la Musica Catalana and Sagrada Familia are also near this Barcelona hotel.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Hotel Viladomat by Silken's 81 soundproofed rooms provide minibars, safes, and desks. Guests can expect to find free WiFi and satellite TV. Bathrooms have hair dryers and free toiletries.
Hotel Viladomat by Silken features free WiFi in public areas, 2 meeting rooms, and a conference center. Self parking is available for EUR 18 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 711 reviews