The stay wasn’t too bad but could do with some improvements! The kettle in the room was broken, therefore couldn’t make any hot drinks. I reported it to staff but to no avail. Room service staff would knock 2-3 times of me telling them to come back - maybe it’s different members of staff; it became frustrating. On the last day I was to check out before noon - room service were knocking at 10am. I was hoping they’d be aware that I’ll be checking out in an hour. In room food service was inedible, it arrived within 10mins of placing the order which I thought was pretty quick to have prepared the meal. It was cold, the salmon appeared under prepared. I called room service and I was told nothing could be done. I left the uneaten food outside my room that night.
Overall pleasant staff but need to be more welcoming and attentive.