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The stuff was really helpful and polite. Such a warm and comfy place to chill and meet people from all around the world. The place was very quiet after midnight. Thank you very much. Greetings from Germany!!!!
For the price it is a good deal and a nice and clean hostel the staff is very friendly always clean and quiet there is located in a nice area close to the metro and bus stations anytime there is somebody in the front desk
· Staff very helpful and friendly. Delicious orange juice, coffee and homemade cakes. They have a machine with snacks. The food and snacks are very cheap. I love the fact that beds have curtains. There is bus stop and underground stops 5-10 min walk from the hostel. We will recommend this hostel to our friends for sure! We had an Amazing stay. Thank you · Everything was good! We were a group of 6 and we loved everything. Maybe just a tip for the hotel in the shared toilets maybe they can provide a bottle of anti bacterial surface cleaner spray in the shared toilets to desinfect toilets seats. We bought a alcohol bottle to desinfect but someone removed it.
Rooms are clean, beds have curtains, so you can close yourself inside:), Staff is super nice. You can eat and clock in a downstairs kitchen, and also there’s a small yard. Location is perfect (for those who prefer mountains)
The nicest hostel i've ever been, in a cool district in the center of barcelona. Coolest bed and delicious homemade breakfast. The staff was great and really nice to me, always there to help. Clean room and services.
For me, I always stay at hostels when vacationing. I love best the private curtains on the beds. This is the first hostel where I have encountered these and will be looking for similar options in the future. Staff are great especially Claudia.
I spent 5 days in the factory house hostel. Every thing was good. Claudia was amazing, talking many languages, so kind and hepful (a real angel in the hostel), unfortunately for us, she work only 3 days per week. It is the best place to meet some new friends and hang out in Barcelona, I recommend this hostel.
A very pleasant experience in this hostel, both by the staff and by the guests. We came to Barcelona to visit Gaudí's Architecture and stayed here because it is next to the Park Güell. The excellent service. Highly recommended for a couple of nights and very economical for the prices in Barcelona. They have a very large common area and very well decorated
I am resubmitting this review as the hotel manager responded to my review insinuating I have spoken to somebody over the phone. It is a lie or they took me for someone else, as I would never call Spain from UK, and always write to have proof in writing. I also received a couple of disrespectful and aggressive messages from their staff, I'm including screenshots as they keep e-mailing me (!) They are either disrespectful or calling me names which is ridiculous and unprofessional. Anyway, I was really looking forward to my visit at this hostel. Just a disclaimer: the hostel ended up canceling my reservation for no particular reason. I booked my stay as I loved the looks of the hostel and the reviews were pretty good, nice location... I messaged the hostel to ask a few questions about my room, they kept avoiding answering me and when finally after 4th attempt (messaging them directly on email and FB) they sent me a vague message, I was informed I am not actually getting what I paid for. I went back asking for more details and we kept going back and forth. The service received and the way they treat customers is outrageous... Just rude answers or avoiding resolving or helping fix an issue. I booked my stay with breakfast on an offer and they told me I'm not going to get breakfast. When I asked why they told me "we are not going to let you sleep here". I'm happy I got an immediate refund from the booking site as they agreed the service was below the acceptable level. Just fobbing off and impolite staff, you're not getting what you're paying for. I am disgusted by the messages I received and they almost ruined my trip which I was planning for so long! Fortunately, I booked a better place which didn't have any problem with getting back to me with polite and helpful answers. This hostel needs to step up their game, otherwise, they'll keep losing customers.
My sister and I came to Barcelona for the Primavera sound music festival, and originally chose the hostel for its great location (near shops, metro stations, and of course the parc guell) The staff were immediately welcoming and so helpful and honestly made our visit to Barcelona. They were very knowledgeable about the city and really took the time to explain how to get places and gave great recommendations for restaurants. We made a mistake in our booking and had our flights a day late, and didn’t book the night in the hostel, but when the staff realised they were so helpful and kind and didn’t make a fuss out of it at all. Really fantastic service and people, which really enhanced our experience of the city. The hostel itself was well kept, and very comfortable. The kitchen was a real plus for us as we didn’t want to eat out every day and the bathroom facilities were not at all overcrowded which was really nice. I would definitely stay there again and would definitely recommend to anyone.
Located in Gracia, Factory Hostels Barcelona is within a 10-minute walk of popular sights such as Park Guell and Gaudi House Museum. The 8 rooms at this hostel include refrigerators, microwaves, and espresso makers.
Start your day off with breakfast, available for a fee. You can get a quick energy boost at the coffee shop/café.
All of Factory Hostels Barcelona's 8 rooms are air-conditioned and have an array of amenities, including washers/dryers, microwaves, and refrigerators. Guests can expect to find free WiFi. Espresso makers and safes are other standard amenities. Bathrooms are shared.
At Factory Hostels Barcelona, guests have access to free WiFi in public areas, a library, and a terrace. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include laundry facilities, a reception hall, and a garden.