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Travellers Palm

3.0 out of 5.0

Recent guest reviews

We booked the sister hotel Halcyon but got upgraded the the Travellers on arrival. This was good because the pool and reception was here. The apartment was spacious and clean and had the basic utensils. No kettle but the saucepan did the job. Nice balcony overlooking the pool, it was very peaceful with no problem getting a sun lounger if you stayed round the pool. Quite bar that closes about 7pm but lovely staff and reception ladies, Jennifer and Wendy very helpful in organising trips and taxis. Fifteen minute walk to the town and beach, it was a great base. Felt safe walking to and from the hotel at night, everywhere well lit. Would go again.

This little place is tucked away about 10-15 minutes walk from the beach and town. Its very adequately equipped for basic self catering. The kitchens are large enough and theres an oven, a microwave and a fridge freezer. The ovens are old and we didn't use 3 of the 4 electric rings as the pan wouldn't sit on them safely. There are a few utensils there, but you can always ask the great reception staff if you want more. The bedroom, bathroom, lounge and terrace are all good sized and ideal for a couple. There is also a sofa bed in the lounge if you have guests staying over. It's a good 10 minute walk to the beach which is very small at this time of year, as the sea is high and often splashing over the boardwalks. Hometown itself is a typical small town with a few restaurants dotted about and a shopping centre that would be better suited to Beverley Hills rather than this little place. The supermarket (Masseys) is first class and has everything you could ever need, but you'll have to look hard for sugar free drinks or sugar free anything else for that matter! A word of warning, bring a rucksack if you haven't got a car here, as carrying to and from the supermarket to the apartments is hot work with a heavy bag or three. It's a 15 minute walk to the supermarket whichever way you do it. There's a little bar area in the reception building which should serve beers and basic foods, but that isn't really working and shouldn't be relied upon as a facility if mobility is an issue. The pool is warm and a reasonable size and the staff are really good at keeping the place clean and tidy, which includes your room every day if you want it. The sun beds are excellent and beach/sun bed towels are available at reception for a small fee, with fresh changes whenever you want them free of charge. Cons You have to pay for your safe key. You have to pay for Wi/Fi There are plenty of mosquitoes We'll definitely be back!

My family stayed here in March 2017 it is very basic but clean and tidy. Staff welcoming and friendly. It is pretty quiet and the green monkeys that come by most mornings were an added bonus especially for my 6 year old daughter. I would definitely stay here again. People moaning about small things wrong with the hotel at the end of the day if you want 5star don't book 3star.

We paid to upgrade to Travellers palm (instead of staying in Halcyon Palm), we also paid extra for Wi-Fi, here are the main pros and cons for this property: +lovely staff +large apartments +large comfy beds +10-15 mins walk from the westcoast beach +use of the beach house for a refundable deposit of $50 (well worth doing) -ants in the apartment wardrobe and kitchen -shower not cleaned the entire stay -blood and dirt on the bed sheets -filthy towels (even after requesting new ones daily) -wifi didn't work in the room (we believe this was due to the hurricane, but had we known this we wouldn't have paid for it and we couldn't get a refund) - every night a mouse would appear in the kitchen -condoms left around the poolside after what seemed like late night rendezvous by the locals most nights -plug sockets hanging out the wall -no where to hand towels -furniture very dirty Please invest some time and money into this property- it could be fantastic!

Comfortable bed, hot shower, fridge, hob, toaster & kettle, pans, crockery & cutlery provided. Clean towels and bedding. Rooms need updating but served us fine for the week, we didn't go all that way to spend time in the room we literally showered and slept there. Nice balcony to sit and drink your morning coffee.

Stayed with a group of friends. Area is very quite,but good if you are looking for a relaxing break. Do not expect 5 star rooms although very comfortable. Staff generally were very helpful. Some parts of pool area need attention. Piped music would be great! Beach is a short stroll and buses to bridgetown are very frequent. The palms are not as shown in the pic but still okish

I stayed here in 2015, there was 8 of us spread over 3 rooms. Our first time in Barbados, and we didn't choose the accommodation as it was part of a package that we booked. Upon arrival, all of us were a bit apprehensive as when we went to check in they said they only had 2 rooms booked and not 3, which was a little hiccup, but quickly rectified by staff, also yes the apartments can look a bit dated with the linen and outside decor, but dont let this dampen your views. The staff are all amazingly friendly, nothing is too much trouble for them, we stayed in one night, as the bar owner (Ian) had offered to cook curry goat for us all and we stayed and had a little drink and boogie with him and his wife who cooked an amazing bread and butter pudding. We didnt get taxis anywhere apart from to Oistins as that was a bit further away, and we were able to walk to everywhere as its in a good location. Beach wasn't far, and neither was the nearest supermarket, in which you can get rum and beer for such little money, plus its nice to explore your surroundings! The beds were very comfy, and the shower was hot and powerful. The pool was cleaned on a regular basis, and as there isn't usually too many guests staying, the pool is normally quiet. We didn't have any problems with noise, we made friends with a couple of the families at the hotel, and they joined us regularly by the pool for drinks. All in all, we thoroughly enjoyed our stay, we were together as a family, we were in the sun, staff were very friendly, and we had somewhere nice to rest our heads. Don' let the negative reviews of people that always find the smallest thing to moan about put you off from coming here!

Upon arrival at Travellers Palm we were greeted by some lovely staff and shown to the 3 apartments myself and my family had booked. The apartments were lovely and big with a kitchen area, terrace living/dining room and bedroom with ensuite - although the apartments are supposedly non-smoking, unfortunately one of the rooms had a terrible stench of smoke meaning we had to change one of the rooms. In reflection of the price of the resort, the location is great if you don't mind a short walk to the centre/beach (about 15 minutes) - we were in a group so felt extremely safe walking to and from the centre of Holetown however I may have felt a little cautious (at night) had It been just myself and my partner; we experienced absolutely no trouble, just something to bare in mind. All in all, the resort could be so much more than it is - a bit of music on around the pool wouldn't go a miss also, don't rely on the bar being open past 6/7pm - this whole area lacks atmosphere which is such a shame, but all in all it is great for 'midrange' accomodation.

After reading the many favourable reviews last fall we booked a 50-night stay at the Travellers Palm. The only concern we had when reading those reviews was that some people complained about the loud karaoke in the bar. We were assured at the time of booking that there was no longer any karaoke taking place. When we arrived we discovered that the hotel had a new owner and karaoke, attended by visitors not staying at the hotel, was once again scheduled. The loud music could be heard from blocks away. To placate hotel guests the karaoke was finally limited to Saturdays from early afternoon to 8 p.m. There was no karaoke on our last Saturday at the hotel. The restaurant staff are seldom busy with customers, so often spend time watching TV or listening to the radio with the sound at high volume. "Tranquil", the word used on the hotel website's home page, should be removed from the description. The hotel's water is heated by a solar system with an electrical backup system in place to provide hot water in the early morning and late evening. After calling reception daily for the first four weeks of our stay to say we had no hot water in the morning or evening a repair person was finally called in and discovered that the heating element had broken. It was repaired and we had hot water all day. Unfortunately the repair lasted for only 10 days and then we were back to hot water from around noon to 4 p.m. When we left the situation still had not been remedied. A message left at the office is not necessarily passed on. On our second day I notified the office that there was a large tear in the kitchen window screen. The screen was never repaired. Twice the maintenance man asked us to leave messages at the office for him regarding the hot water system. He told us he never received our messages. We asked in the middle of our stay for a refund on the unused portion of our payment and we were denied. So we were compelled to stay or lose our money. At the end of our stay we requested a partial rebate in compensation for the substandard service we received. The manager said she forwarded our request to the owner. It has been 26 days since we left the hotel and we still have not had a reply. Only a few TV stations are available. Reception for the news station would periodically freeze in the evenings and then finally stop working. Near the end of our stay a TV repairman arrived. He fixed the picture problem, but left with that station having no sound. The level of housecleaning varied. Towels seemed to be in short supply. We were often told that they were still waiting for the laundry service to return clean towels. One tea towel is the extent of items supplied for dishwashing. Some of the pots needed a good scrubbing before we could use them. A non-stick frying pan was so badly scratched that I returned it to the office and asked for a replacement. The replacement was taken from another unit and was also scratched, but not as badly as the original but still unusable. On our last evening the AC unit in the bedroom leaked water, enough to form puddles on the floor. We called reception and were told someone would be over, but no one came. We went to the office to get extra towels to soak up the water. When we visited the office to check out there was a person already in the office returning her evaluation form. Interestingly enough we were never given an evaluation form. The hotel is in an excellent location with a lovely pool area. Our unit on the second floor had a spacious balcony that we enjoyed. It's just unfortunate that more is not done to provide the service expected.

Great place ! BUT ! Apartments could do with a spruce up ... restaurant lets it down .. find a lot of complaints point towards the restaurant . Great location & staff . Thank you ! For our first welcoming visit to Barbados x

Palm Avenue B Holetown St. James

Hotel highlights

  • Free parking
  • Onsite dining
  • Outdoor pool
  • WiFi in rooms and public areas (fees apply)

Sunset Crest Shopping Centre is within a 5-minute walk of Travellers Palm while other popular sites like Sandy Lane Beach are within a 15-minute stroll. This 3-star hotel has 16 rooms and welcomes guests with a restaurant, a private beach, and an outdoor pool. Paynes Bay Beach and Green Monkey Golf Course are also nearby.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.


Rooms

The 16 air-conditioned accommodations feature kitchens and patios, and there's space to spread out with dining areas and sitting areas. TVs come with cable channels, and guests can stay connected with WiFi. Safes, phones, and ironing boards are also standard. Limited housekeeping is available.


Property features

Guests staying at Travellers Palm enjoy an outdoor pool, WiFi in public areas, and wedding services. You can take advantage of free parking if you drive. Front-desk staff can assist with tours/tickets and securing valuables.

Reviews from Trip Advisor

Trip Advisor aggregated rating

62.0% of guests recommend this hotel

Total of 136 reviews