St. Ivan Rilski Hotel, Spa & Apartments4.0 out of 5.0
Recent guest reviews
It's a nice, big hotel. The breakfast was very good, the staff was nice and cooperative, except on the pool. The space around, the number of chairs is not enough and they are not doing their best to find a way to feel comfortable. So, you have the pool and some terrace, where you can relax on the sun, but only theoretically, coz it's always full and busy. Another thing is that the hotel is not really meant for summer time - there is no air conditioning, no nets or something for mosquitoes. It's clean.
Good value for money..very well appointed self catering apartment with plenty of space for 3 adults to comfortable reside. large spacious fully tiled bathroom with walk in shower.Lovely individual building complex which was kept spotlessly clean.
Visited here for a few days at the end of may. Very quite as it was the off season. Virtually had the whole hotel to ourselfs we had a very relaxing time using the swimming pool, jacuzzi, steam room, finish sauna and infrared sauna. Staff were all very friendly. Food was great too.
The hotel is located on the edge of Bansko. Accessible by private car or taxi or by the shuttle (if active). Family rooms are not located in the main building. This requires carrying the suitcases up a flight of stairs. Uncomfortable. It is recommended to think about a small van that will take the luggage to the rooms. The hotel offers a heated indoor pool. bar. Taverna and a very successful children's club. The breakfast is fresh and tasty and a great variety. I will be happy to return to the hotel in the future
arrived at 12.30 am to be told no tea or coffee or any other drinks everything was closed receptionist filled to used empty water bottles and said this is all we have ,20 mins getting into the room as battery in door did not work ,tv remote batteries also not working ,over a foot of quilt hanging out of quilt cover because they where to small which isnt very nice,no safe in the room ,only had 2 out of six evening meals in restaurant and a couple of breakfasts as all the food was cold ,when i asked restaurant manager at 9am why the food was all cold he said hotel did not supply equipment to keep food warm , it is a very cheap hotel but you still get less than what you pay for never in a million years is it a 4 star ,luckily it is cheap to eat out there ,also beds are so uncomfortable especially with dirty quilt.
Great hotel, nice room, staff weren't over friendly or helpful but everything else was great. Clean, well kept, lovely breakfast and nice view from the bar. The guys in the ski rental place attached to the hotel were lovely and so helpful.
When you have the breakfast or dinner there is possibility to order drinks on the room number bill (not paying right away) so I did this 3 evenings in row. When it came to checkout the room bill (includes restaurants and mini bar room consuming drinks) the I ve been charged also for an ordered submited on my room by somebody else. I mentioning that after each restaurant order I gave my signature on the receipt. The copy of the receipt the receptionist showed me looked different than the ones on the actual orders. Even so they forced me to pay somebody else's order.
Great.Everything great.What a hotel should be.Had a great stay and we even extended our stay while there.Room was very spacious and had great a view and big balcony. Helpful staff.Bar had nice cocktails and restaurant great food
Sitting at the bar waiting 10 minutes so I have to get up and approach the THREE ladies at the bar and order my beer. When I asked for some chips and nuts to accompany my drink - was charged 7.50 Generally unfriendly staff - when I complained about the wifi not working anywhere I was just shown the complaint paper to enter my grievance ...it was in Bulgarian of course and couldn't do any ratings. Rooms were ok but mit replenished with shampoos No safe in the room!!! ( 4 stars and no safe ???) No blind external curtains - just the see through ones so more Or less people can see you from the outside Poorly built rooms- I could hear the person in the next room snoring and understand their conversations . Spa was ok.
Nice hotel, nice rooms, BUT it is a 4 star only if you stay at the main building, we stayed at the side buildings which do not have hotel service not even a bottle of water in the fridge. Hard to use spa facilities because you have to walk outdoors. Good breakfast, nice food, average concerning staff, only few are really professionals. NOT CLOSE TO CENTRE but there are taxis that take you for 5-6 leva. Free transfer to Gondola.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
St. Ivan Rilski Hotel, Spa & Apartments offers accommodations throughout the area in Bansko. This 4-star hotel has 157 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.
Enjoy dining at Moderato, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.
The 157 accommodations feature balconies and afford space to spread out with sitting areas. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones and desks are also standard.
Guests staying at St. Ivan Rilski Hotel, Spa & Apartments enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is BGN 10 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 161 reviews