Legacy Express Sukhumvit by Compass Hospitality3.0 out of 5.0
Recent guest reviews
My experience with the Regular Lobby staff was good. The Management was unpleasant. The Management staff was "cold" and rarely smiled or seemed pleased that I was a guest. When even simple requests were made they were met with a usual reply of, "If you would of used our website, then perhaps we could grant that request." It didn't matter that my stay was for 40 days. No consideration was given for should a lenghty stay. Not even the simple one day BTS cards that were given out. If it wasn't for being near the hospital where I had surgery. I would of left this hotel after the first couple of days. The free breakfast is terrible. The quality of the food boundered on poor to poorer from day to day. I only handled eating the food by supplimenting it with items purchased at the local store. Often, the good items, like bacon, they would run out of and when I informed the staff person. He would bring out only a few pieces of bacon for several people who would be waiting for the bacon. My final comment about the food is, "DON'T DRINK THE COFFEE." The coffee is the worst coffee. It tasted like it had been sitting in that pot for hours and hours. I think that what was used the day before was reheated for the next day. To a coffee drinker, it was an offence. Overall, the lower ranking staff people made the stay okay, given my main need of being near the hospital. They were pleasant and made me feel welcome. The location of the hotel to the BTS is very good. The location of the hotel to some of the colourful shopping on Sukhumvit Rd. is very good. The location to the Bank for money exchange is very good. And finally, the location to both Thai style and Western style restaurants is very good. Would I stay at this hotel again. I don't think so unless I was again going to be at the near by Bumrungrad hospital.
The location of Legacy Express is great. Conveniently located at Soi 1 and Sukhumvit Road you have walking access to the most entertaining area of Bangkok as well as easily access to the BTS. There is a 7/11 convenience store at the hotel's entrance. On the negative side, the front desk staff is quite slow and unresponsive, had it not been for the Bell Captain Watcharapong (very resourceful, ask for him by name), it possible I could still be waiting to both check in and check out. Following my stay, the hotel arranged for my transportation to Pattaya via limousine for 1200 baht. Although the the rooms had a nice decor of contemporary American fair, I found the rooms to quite small. Additionally there is only natural ventilation in the bathroom via a window which is too high to be easily opened and closed.
I stayed there for 4 days 3 nights. I loved that the hotel was only a 5 min walk from the sky train ( Ploenchit Station) so I didn't have much trouble getting back to the hotel when it rained. nuk kian: The staff were okay but I was quite impressed with the security guard's service, very helpful. I didn't like the internet service though. I had some problems with it due to the heavy rain and when I called the staff at front desk, she wasn't so helpful.