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Legacy Express Sukhumvit by Compass Hospitality

3.0 out of 5.0

Recent guest reviews

Positive is it situated close to everythng but breakfast is not good ,payed for 3 days breakfast for me and my wife but after first breakfast decided to eat somewhere else on other mornings,250 expensive

Room need proper maintenance..toilet are 1 string of hair was lying for 3 days..Towels were torned..used linen not folded by the housekeeper instead just dumped in the wardrobe area. Plug points doesn't work properly. shower area corners need refilling...wall mounted soap platter was not fixed up well Outside the room a.c. water accumulation due to uncleanliness. Language big issue.. Housekeeper was grumpy Horrible breakfast layout Best part is the location 2 minutes walking distance from BTS..Siam very near by just 2 station...

Stay for 10 days from the 20/3/2017 in a Deluxe room 302,as pointed out before,Great staff and service,arrive at 4am in the morning,check in was a breeze,also the Guard help me to purchase some items that I required at that moment,can not beat the Nana Market next door for cheap Food and Clothing,my advice for this Hotel,is do away with your breakfast,it is doing a de service to your Hotel,I have stayed in many Hotels in Thailand over the last 25 years,and I hate to sat it,yours has been the worst,Your guest would be better off going to Foodlands and purchasing a full English Breakfast for 79Baht. apart from that, My wife and I had a very enjoyable stay with you, A big thank you to all of your Staff.

Location is very close to the Phloen Chit BTS. Rooms are clean and well maintained. Courteous and friendly staff, especially the bellboy. Close proximity to restaurants and food courts. The staff let us check-in early, by an hour's time. The wifi in the room was slow.

The hotel was wreaking with strong scent of paint during our first 2 nights here and the bed were super firm. It was probably the hardest bed I've slept on but my girlfriend unfortunately couldn't sleep properly on it. The staff appeared disinterested at times. It has advantages and those are it's central location, short walk to the Bts, surrounded by restaurants and 7-11 at the lobby.

Value for money, this hotel has a five stars service, staffs are very helpful, specially their security team, always be there welcoming you with great smile. very good location just stroll away from the BTS station, or you can walk to Siam if you want if you prefer not to use taxi considering Bangkok traffic. Room is quite big for a hotel like this and clean. the only downside is not much window in the room. 7 eleven next door is a plus.

Location is supper. All shopping please is nearby . Clean and comfortable bed. Cosy room. Helpful staff every time try to help with smile. Breakfast is good. As overall I found very good. If you have plan to visit Bangkok this is nice place.

We stayed here just for a night. Room and bathroom was really very clean. We did not face any issue for AC. There is a window but you cant open it as other property adjacent to hotel is very close to it without a view but this was not a problem for us. Mattress was little hard. Staff is friendly,helpful and smiling always. Excellent location.

If you are looking for luxury, then this isn't the hotel. But if you want a clean, safe place close to Bumrungrad, Train Station, local food, and exchange, ATMs this place is it. Reasonable price, quick check in. We are back at the hotel only to sleep so it's okey for us. Just next to it to the left few steps there is a Thai Food market. Night it is buzzing and lively. Great food there. BTS train station (Ploen Chit) is a 5 minute walk away so is Bumrungrad Hospital. Location is key. Not bad for the price tag. And friendly staff too.

Advantage: 1-security friendly 2-receptionest good response 3-location is super Disadvantage 1-standard room is so small with small window. 2- air-condition is noisy and not cool ( Room 2016) after complain they upgrade to another room which is bigger and good. 3- The room need more lighting 4- Breakfast is so bad (so little and there is no verity) and need to be change at all and the man is working there is need to wear at least a gloves as a hygiene issue. 5- I have made my registration through hotel website and its mansion that the BTS card will be supply for one day ride free but not given , I have ask the reception and they not give me as well!! In conclusion, I will stay again in this hotel if they at least change the air condition.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 429 reviews