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Hotel Icon Bangkok

4.0 out of 5.0

Recent guest reviews

we absolutly did not like the attitude of the employees regarding taxi service. They just ordered taxis, which did not use taximeters and had too expensive rates. E.g. Hotel Icon to Airport 700 thb. Instead of 200 thb shown on taximeter!!! This is absolutly not okay. I have been several times in Bangkok and never experienced this. Solution: walk on the street and take a taxi, which is in motion. I do not like to get tricked. A hotel has to take care of the guests also in such regards. I am not open to pay twice as much as common just due to the fact I am tourist.

The area is good. The hotel wasn't to expensive when i booked it but for the comforts and the facilities that it provides it was. Do not look the photos from the hotel site. All are paased from photoshop. The room had good size. I stayed in a back room and i haven't sun light it was cery dark room. The swimming pool was very small and dirty. Never again in this hotel.

Stayed here with my mom back in February. We were greeted warmly by staff and though we got there before check in they let us get a room after about a 2 hour wait and upgraded us. Great things about this hotel were the breakfast buffet variety, location (with about a 5 minute walk to Sukhumvit Road, and about 10 min to Phloen Chit train station), and the rooftop which had a great view. There is a tuk tuk shuttle, but in my opinion it doesn't really go anywhere you can't walk to, or add any real value, besides being a fun little ride. It goes as far as this little mall about a 3 min walk away. Plus you must call to be picked up which would have been an expense on our cell phones so we would always just walk back. This would have been much better if it went to Phloen Chit train station, which is a further walk, or provided scheduled or regular pickups. Though I thought most front desk staff spoke English well, this hotel was somewhat lacking in communication. First instance of this communication issue was not scheduling the free massages that both my mom and I were to receive as a part of the package we bought. We had this lengthy email discussion prior to arriving at the hotel regarding arranging this for the day of our arrival, as we waited for a room to be ready, which was confirmed by the hotel. Yet nothing was setup when we arrived. Then we're told full body massages can only be done in the room and we did not have a room yet, but none of this was explained in the emails. Second instance was asking for a wake up call, and receiving it almost an hour later than we requested. We luckily didn't depend on this and got up when we needed to. Third instance of this occurred once my mom and I actually received the free massages. First, we again had to ask for appointments even though we thought the appointments had already been setup. Second, after the massages, the two women from the spa (which is not part of the hotel) then asked us to pay the full price, though we had tipped them. We mentioned these were free and part of our package, but their English was limited. We had to then get the front desk on the phone so they could talk to them in Thai and explain this and it was all a bit awkward and unclear why this hadn't already been explained and worked out between the hotel and the spa. Other than that, I was surprised and disappointed to find out we were being charged for a pillowcase that got brown hair product on it that could have easily been bleached and washed by housekeeping. We were charged 400 Thai bhat (about $12 US) and didn't really argue regarding the charge but I still think it was excessive and unnecessary, as there was no intent to stain the pillowcase. After that, we felt a bit uncomfortable and like we had to be very careful with the white sheets and pillows going forward. If in Bangkok again, I most likely would stay somewhere else.

Stayed in the Icon for one night before flying back home. Close to train station where you will find big shopping centres, the same in any major town or city with prices to match. Breakfast very good and plenty. It was cheaper to have the hotel to order a taxi with tolls included, which helped us as we were trying not to draw more money out of ATM.

From start to finish, everything was efficient and all staff were friendly and helpful. We asked for extra pillows and they were in the room before we got upstairs in the lift. The room was comfortable, especially the bed which was enormous. The location was not ideal as it is situated in the banking quarter so most things were more expensive than in other parts of Bangkok but it was only a 5-10 min walk to the Skytrain station. There is a rooftop bar and pool with a comfortable lounge area - quite small only about 6-7 sunbeds but there was plenty of room at the time of year we went. All in all, I would recommend this hotel.

Clean hotel with very polite staff although not easy conversing with them in some instances. Rooms spacious with nice size bathroom. Restaurant compact with good food in the evening and breakfast plentiful with something for all. It's location is about 40 minutes from the airport and the same from Grand Palace which is closer in distance but the busy roads make the journey longer than it should so you may want to be closer to attractions. Shopping centre at the end of the road with the 'expected' type of bars and the road behind hotel contains local eateries and predictable 'girlie bars' . Would recommend asking for room on highest floor for less noise and also as you will be nearer the rooftop pool and bar. Must do trip is Floating Markets of Damnoen Saduak, can take around two hours to get there but we worth it. Both Look for trips online before travelling for better prices, seemed to be quite an difference, we used Viator but other tour operators are available! We booked through an agent so not sure of the cost individually of the rooms. But......and there's always a but..........This hotel like others we stayed in during our trip seem to have their pricing very wrong for drink and food, it had a nice restaurant and bars but very out of sway with surrounding area hence It was constantly empty throughout the day and evening from what we could see…..shame but money talks I'm afraid. Eating out is much more fun and cost effective!!

We come here for dinner only..........which is usually quite good, because our hotel does not serve late dinners, but last night was not the case, the pork loin steak is a chop with bones that is thawed quickly(?) so when it's cooked forms the shape of a bowl and looks very unappetizing, plus it was tough! Mu husband's Penne Ragout would make any Italian chef laugh out loud, poorly cooked with no trace of tomato and tasteless. I am guessing the management or staff never eat in their restaurant for the Western food only for Thai food? The waitress last night offered no apology or solution despite seeing from our plates (less that 50% eaten should ring alarm bells somewhere!) that we had not enjoyed our meals And for goodness, when are you going to supply a roaming wireless pay option, so that customers don't have to go to the bar to sign? Then hang around while their system does not work. It's not surprising the restaurant is mostly empty, your kitchen and restaurant team needs a good shake-up!

Very nice hotel offering comfortable rooms at reasonable prices. The staff is great and the location is good if you’re into shopping or exploring the seedier side of Bangkok. One of the red light districts is a short walk away but you wouldn’t know unless you looked. The hotel is very close to BTS so exploring the city shouldn’t be a problem no matter where you’d like to go. If I ever come back to Bangkok however I’d rather stay in another neighborhood and in a less family friendly hotel.

We stayed here for convenience when in downtown Bangkok for a couple nights. The rooms were fine, and clean. I've traveled the globe and stayed in hotels from average 3-star to magnificent 5-star ratings. I found the desk staff to be very impersonal and "bothered" by having to answer questions, etc. This was topped by their rather cold demeanor on a couple of issues, to wit: In 30 years of travel, I've never had to pay the equivalent of USD $3 for misplacing a plastic key card, nor have I been threatened with a charge for not leaving behaind a used pair of cheap disposable cardboard slippers, because my wife put the used pair in her luggage! I was annoyed, not because of a few dollars, but because it was extremely ludicrous and cheap of them. The entire stay was like we were intruding on the staffs' solitude! The next time we stayed a hundred meters away at the Majestic Grande - the same star level rating, but the staff there are terrific and attentive.

Had a very pleasant stay at the Hotel Icon Bangkok. Wonderful check in process, stylish room, very comfortable and you can't really beat the location. It is centrally located and a short walk to Ploenchit or Nana BTS, making acceass to anywhere in Bangkok very easy. I stayed on the 6th floor close to the rooftop pool area, I loved it! The view was amazing and also the pool bar area. I would 100% recommend this place and would definitely stay here again.

49 Sukhumvit 2 Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Khlong Toei, Hotel Icon Bangkok is within 2 miles (3 km) of popular attractions such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located in central Bangkok, the hotel is also near Siam Square and MBK Center.


Enjoy a leisurely bite to eat at Cino Bar and Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


The 78 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.

Property features

Built in 2014, the brand new Hotel Icon Bangkok offers an outdoor pool, a fitness center, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1200 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 911 reviews